Granda Hanoi Hotel & Apartment

Có hỗ trợ giặc đồ

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Location, staff,quiet,

Walls, curtains could do with a clean. Shower drain is very slow to drain. My shirts were good quality and were washed but came back in poor condition. After several washes.

Mọi thứ đều ok. Có cái mình in khuya nên cần ngủ mà bp gõ cửa dọn phòng sớm quá. Lễ tân cũng mới sáng sớm lên gõ cửa đòi thanh toán tiền phòng và đổi phòng. Trong khi mình nhận đúng hạn mình đặt. Riêng bạn lễ tân ca tối dễ thương ok

Phòng sạch sẽ

Nhà vệ sinh sạch nhưng hơi cũ và nhỏ

가격대비 방 크기도 크고 에어컨도 시원했습니다! 골목에 있긴하지만 조금만 걸어나가면 식당도 많구요 ㅎㅎ

화장실이 조금 더 깔끔하면 좋겠습니다

Wonderful stay here.Daily cleaning and free laundry services.Spacious room . Quiet neighborhood.

WIFI was bit slow and not working many times.

Great location in a lovely leafy street with plenty of restaurants and very easy to get into the centre of Hanoi by bus. Check in was fast and they also let me in 2 hours early which was greatly appreciated. Price was excellent for the location and the bed was very comfy. Air con worked as it should.

Room needed a serious refresh - walls were dirty and pictures etc had been removed showing just hooks. The bathroom needed a really good clean - this is what really let the place down.

Honestly slightly overpriced. The apartment smelled weird, my key didn't work. I was left without a key for three days because the management forgot about me, and even worse the internet does NOT work. You use a shared internet with everyone else on your floor, and not only is it slow, it usually goes down every hour or so. The TV didn't really work for me either, but luckily I bought my own entertainment. Also, I was charged an extra 100.000VND a night to extend my stay, so if you want to extend, just remember to book online instead of messaging directly. Other than that, I love how spacious the apartment was! The location is also very walkable, the kitchen appliances worked perfectly, and the cleaning ladies were really helpful.

The appliances (such as the fridge and airconditioning were very noisy making it hard to get a good sleep

Extended my stay because it is the best option in the area. They are very responsive and the cleaning ladies are always there for you.

The room was spacious and full of amenities. The cleaning personnel was helpful and accommodating. There was a view of the city. Working elevator and many places nearby.

Excellent Stay. The service was exceptional. Everyone at the accommodation went above and beyond to make our stay as comfortable as possible. The room we stayed in was immaculate. I will definitely return to stay here again.

Trên cả tuyệt vời. Dịch vụ tốt. Phòng sạch sẽ tiện nghi. Rất hài lòng

Highly recommended cho các bạn muốn du lịch/công tác với chi phí vừa phải Chất lượng dịch vụ tuyệt vời 1. Thái độ phục vụ: Ấn tượng đầu tiên của mình là bạn Chủ ở đây cực kỳ thân thiện, nhiệt tình đón tiếp và hỗ trợ cho khách luôn. Bạn sẽ cảm thấy thoải mái như ở nhà của mình vậy, đã vậy còn được bạn giới thiệu các địa điểm ăn uống lân cận rất ngon, chất lượng và phù hợp túi tiền. 2. Phòng ốc: rất sạch sẽ, yên tĩnh, đầy đủ tiện nghi. Tuy không sang như ks 4,5* nhưng mình vẫn cho 5* về chất lượng dịch vụ tại đây

Great Staff Tom and his Team were exceptional! Can recommend to everyone!

Spacious & comfortable for family with small children.” We were amaze with the interior design they provide & the SPACE is amazing! The staff is great! Especially the young guy whom welcome Me ! We owe you your great gesture.

Quiet room, sleep well

Good, only far from old quarter

Khu vực yên tĩnh, để xe miễn phí, có bếp phù hợp ở dài

Good location, free parking

Quite, large window, clean

Quiet and clean, so friendly staff. Location so good, will comeback

The location was excellent and the staff were very courteous and respectful always and did the best they could to meet expectations. There was a restaurant called Pho Huong that served excellent chicken Pho that was not part of the hotel itself but was part of the building and also the same for the Siva Drrak Coffee shop it was attached to the building. I cannot comment on the coffee shop as I did not get a chance to go there. There is also a great restaurant called De Co Ba across the street from Granda Trung Hoa The room was clean, comfortable and quiet. Great location with a park nearby and I had an excellent view. Overall my stay was great but with one concern which I will mention in the next section. I will stay here again as it was overall acceptable but I cannot give them a 10 rating at this time. Maybe next time if the owners follow the recommendation I will make in the next section. Overall the place was comfy and will stay again when in Hanoi.

My concern: for some reason the owners decided to renovate the room while I was in it even though I only had a couple of days left in Hanoi & it would have been much easier in my eyes to renovate the room when I was no longer in it. On Tuesday February 21, 2023(Hanoi Time) I was told to move my things outside For Friday February 24, 2023(Hanoi Time) because they were going to resurface the floor of the apartment. I mentioned that wouldn't it be better to wait until I was no longer in the room after Monday February 27, 2023(Hanoi time). I would be out of the room at 8:30 p.m. Monday February 27, 2023(Hanoi time) The room would be empty on Tuesday February 28, 2023 but they said the workers will be replacing the floor on Friday February 24, 2023. they would not listen so I did as requested & no workers showed up to do the floor as mentioned. I thought maybe they had decided to wait until after I checked out. That was not to be the case as on Sunday February 26th my day was disrupted with a loud knocking on the door. I was just getting out of the shower when I heard the loud knocking. I said in a voice that would carry to & thru the door "wait a minute". I quickly dried myself & got dressed and then answered the door. the receptionist was there and said the workers will resurface the floor today. I mentioned to the receptionist the same thing I had said earlier about waiting until I checked out and that no-one had showed up on Friday February 24th, 2023 and " I said "I was not happy with this unexpected, un-announced disruption to my day." Now I realize that we are all imperfect humans on a continual learning journey of improvement! That is why I am saying I would stay at this apartment again but with the recommendation that the owners wait until after people have checked out before renovating their room,( if they are tourists visiting Vietnam. & not long term residents.

Trust me this is the best apartment Spacious living room with full fledged kitchen with all amenities along with super huge bathroom with fast wifi Highly recommended And there are plenty of local vietnamese dishes around And staff as always is excellent/cheerful and can speak english too Will come back again

-not near old quater

Very good

nothing

Lễ tân thân thiện, giá cả phù hợp, có bếp tiện nấu nướng. Sẽ quay lại khi ra Hà Nội

Fully equipped, great location to our business . the staff are friendly and accommodating

nothing

1 nơi khá yên tĩnh để bạn nghỉ ngơi, nhân viên thân thiện, giá hợp lý. Sẽ quay lại khi đến Hà Nội

good customer service

Great choice

We love that this hotel is very clean n everything seems very new and well kept. It has laundry machine free to our use and there’s a nice shopping mall near it. Staffs are very helpful and respectful and kind. I also learned later that it also has shuttle service that goes to many places (they have different schedules every day). Location is away from the hustling bustling of old quarter and Hoan Kiem district but a little closer if you’re going to airport I like Ms Nguyen, she is very nice can speak Japanese, English, and some Chinese

Nice room with a good kitchen and an excellent cleaning service and hotel staff.

The Apartment is fully equipped, very clean, everything works, staff are excellent, great location. I would recommend this one to anyone wanting a very good, clean, well-located well-priced Apartment. World class service from amazing caring staff. I can't praise this hotel enough, it was a pleasure to stay there.

Fully equipped apartment with modern furnitures and the apartment is very spacy and clean. Amazing stay and would come back for sure.