International Hotel Telford vs Similar Hotels

Rooms were lovely, comfortable, and generally clean.

Beds and renovated rooms are praised (very comfortable), though several mentions of noisy or poorly performing air conditioning reduced the score.

Mixed feedback: rooms are generally clean and well appointed but several guests report uncomfortable beds/pillows, dated/old TVs, limited storage and windows that do not open adequately.

Rooms received mixed reviews; issues with mustiness and noise in some cases.

Generally clean, but noted issues with dust and renovation.

Consistently praised across reviews: rooms and bathrooms described as very clean and tidy.

Multiple reviews note 'spotlessly clean' rooms and repeat comments praising cleanliness; a few mentions that some public areas could use better cleaning.

Specific concerns about bad smells and mustiness in rooms affected the cleanliness perception.

Great location for town and travel requirements.

Multiple comments highlight a great location — close to nightlife and convenient for local events/transport.

Many guests praise the location (close to shops, Telford Central, on-site parking and within walking distance of town); consistently cited as a key positive.

Location mentioned as average, with access to town requiring a walk, but not highly rated.

Staff were friendly, helpful, and knowledgeable.

Staff repeatedly noted as helpful, polite and attentive; isolated mentions of lack of generosity and occasional absent bar staff but issues (e.g., broken lift) were handled quickly.

Numerous comments highlight very friendly and helpful staff; isolated complaint about a 'grumpy' receptionist but overall service is a strong positive.

Staff were consistently described as welcoming, friendly, and accommodating.

Breakfast had some options but lacked variety.

Breakfast and on-site food receive strong praise (described as excellent/very good), though there are isolated service lapses (tea/coffee not refilled in-room) and notes about higher prices.

Several positive remarks about nice bar food and good breakfast, but multiple strong criticisms about breakfast quality (undercooked items, greasy eggs, limited pastry/fruit).

Breakfast positively highlighted along with clean dining service.

Good amenities, but breakfast options could improve.

Leisure facilities (pool, gym, table football) are popular and generally good, but the pool is often busy, requires pre-booking/limited slots and opening times drew some complaints.

Pool and gym are praised and parking is a plus, but issues noted with lack of air conditioning, noisy fans, broken/old TVs and missing in-room items (e.g., hair dryer).

Standard amenities available; however, some guests desired more options.

Good value for the price paid.

Mixed feedback: some guests felt the stay was overpriced (examples >£200/night and high soft drink/bar prices), while others considered it good value given the facilities.

Some guests felt rates were good and got value; others flagged overpriced drinks and breakfast not offering good value, producing mixed sentiment on value.

Concerns raised about the cost compared to room quality and overall experience.