Hotel Montchalet

Everything

Nothing

magnifique petit dejeuner servi a table a la carte tout etait excellent

rien

Exceptional staff! Outstanding service, beautiful facilities, and an amazingly comfortable bed!

It’s going to be hard to move to another hotel after this 😅

Excepcional atencion del personal, que resolvio todas nuestras inquietudes.

Frokosten var veldig god hvor du kan bestille à la carte.

Tolles Hotel, perfektes Personal, super Frühstück!!! Danke für einen perfekten Urlaubsaufenthalt!

Da fällt mir gar nichts ein

arredo

troppo stretto e senza vista sulle dolomiti idromassaggio infossato nel giardino e piccolissimo

L'hôtel est magnifique. Personnel très gentil. Endroit calme. J'ai beaucoup aimé. Adapté aux familles.

Rien

El lugar precioso

The service at the hotel was exceptional! A special thank you to Sara at the reception, who was absolutely wonderful, kind, and welcoming, and always happy to help us with everything we needed. Overall, we had a great experience — the hotel was beautiful, very clean, and well maintained. We truly enjoyed our stay!

20일동안 여행하면서 유일한 5성급이라서 그랬는지는 모르겠지만 너무 비교되고 만족스럽고 여타 규모가 큰 5성급호텔들보다 훨씬 자상한 친절함이 느껴졌다. 일단 부캉닷컴에서 본 사진은 그냥 산장 같아 보였는데 하나하나가 다 고급스럽고 5성급에 걸맞게 청소상태 훌륭하고 룸들의 숫자가 많지 않아서 그런지 섬세한 서비스가 느껴졌다. 하루3끼를 꼬박꼬박 먹지않아서 보통은 조식을 신청하지 않는데 다포함되어 있는 시스템이라서 먹게 되었는데 안먹었으면 후회할뻔했다. 너무 고급스러운 아침식사였다. 뷔페가 아니고 각각의 코스에 내가 선택하면 3단트레이에 정갈하게 나오기도 하고 내가 이탈리아에서 먹은 빵들중에서 젤 맛았었다. 어디 하나 흠잡을데가 없었다. 담번에 내가 다시 돌로미티에 간다면 다시 가고싶은 호텔!!!

별루 딱히 없는데 굳이 말하자면 조식레스토랑 남자 직원이 너무 딱딱함, 미소가 없는정도~~ 서비스생수가 넘 싸이즈가 작아서 물을 구입했더니 물을 한가득 가져다 줘서 남았다는것.

Amazing experience with amazing staff. Everyone was fantastic, very friendly and willing to go above and beyond to ensure the stay was outstanding.

Having to leave and not having booked another night at the property, but we had other nights and adventures planned elsewhere.

Tout

Rien

Everything is absolutely perfect. It is expensive but the service and quality of the hotel and accommodation represents the price tag correctly.

Had to wait 30 mins for the van once but not the hotels fault. There was a lot of traffic.

Pulizia accoglienza posizione

الموظفين في قمة الاحترام والتواضع وخدومين

الطريق إلى الفندق

الموظفين كلهم محترمين ومتعاونين والفندق جميل جدا

The location of this hotel was perfect for us-close enough to town for an easy walk but far enough out to be quiet. The hotel was very clean and we loved the amenities, especially the in-room sauna which easily accommodated our family of 5. There were also little touches like sweets and herbal tea nightly in our room and washing the windshield of our rental car before we checked out which were so nice. Best of all though was the exceptional staff! Thank you to all of you for making us feel so welcome.

Layout was a little confusing at first but not a big deal.

Everything about the hotel was amazing. My husband and I both said this was one of the best hotels we have ever stayed in. The hotel had such a unique charm to it and the decor was absolutely beautiful. The staff were so helpful and always available. We loved the spa facilities especially the outdoor hot tub and in door pool. The views were so stunning from every angle of the hotel. In addition the shuttle service was so easy and fast. We recommend this hotel to anyone coming to Ortisei. We will definitely be back.

Would have liked a hotter hot tub

את הצוות. אנשים נהדרים! הייתי חולה והתאמצו למצוא לי רופא. תמיד מחייכים ונעימים. המקום נקי מאוד ומסודר

לא אהבתי שיש ילדים. המקום לדעתי לא מתאים לילדים קטנים.

Tutto perfetto. La cura dei dettagli è da evidenziare

Nulla

Beautiful, top tier boutique hotel with gorgeous decor and a fantastic spa. Super friendly staff. Beautiful location.

حسن الاستقبال / الخدمة/ الفطور/ تسجيل الدخول بيسر وسهولة وكذلك الخروج وعندما أخبرناهم بالفطور بموعد ميلاد أختي أحضروا لها كيكة مع شمعة بمبادرة جميلة منهم

لا يوجد

Superb hotel! Perfectly located in the small town. Service from the staff was impeccable. Very cosy hotel and highly recommend it. I appreciated the ride into town with driver, nice touch.

My only negative comment would the lack of views from the hotel and room. Such an incredibly gorgeous area of SudTirol, with exceptional views everywhere you go. However the hotel is tucked away on a tight street and my room with terrace and hot tub had no views and lacked privacy from other rooms.

Fabulous room and luxurious amenities on site. We loved our stay here.

Nothing

The staff where very helpful

The hotel was perfect highly recommended. Very high level of service and an excellent staff.

Everything was excellent, not a single bad word to say.

One of the nicest hotels I’ve ever stayed in. Loved the electric decor and the modern room. The staff went above and beyond, unloading and loading our car and giving us a great tour of the facilities. The breakfast was incredible. Can’t say enough good things about this hotel

Very modern hotel with a chic design while maintaining a warm and cozy feel. Staff was excellent- they do all the big and small things very well. It’s a little farther from town but this ended up being a plus. Very quiet and the hotel offers a very comfortable and quick shuttle to town upon request. Highly recommended and I’m a hotel snob.

Elegant & cozy

Needs more lights in the room

The best stay ever! Great room, wonderful food, excellent staff! All the little touches were exactly right!

Beautiful accommodations in a beautiful setting. Exceptional staff, Paulo the bartender made it very enjoyable with great advice on hiking!

Too much odor, diffuser smells in the air for such a naturally beautiful place. Pizza was delicious, restaurant food not as good as expected.

The staff was above and beyond. We have stayed at many Four Seasons hotels / luxury hotels and this staff was “authentic” not “in your face” but noticed when you needed their services. We will most definitely return multiple times. It truly was worth our “time”. Luica the manager of the main restaurant…..they are blessed to have her, she is truly caring about “you”!

Bath / shower towels could be better

الموقع جميل و مميز و الفندق ومرافق الفندق جميله والموظفين في الاستقبال رائعين .. شكرا للجميع

لا شي

Hôtel exceptionnel et personnel très sympathique et attentionné. Chambre très spacieuse avec jacuzzi sur la terrasse pour nous !

Beautiful hotel with great service from staff.

設備は申し分なく、スタッフはホスピタリティに溢れていて最高のステイができた。ゴンドラ乗り場や街の中心までのシャトルサービスも非常によかった。

なし。

המלון פשוט מושלם, צוות אדיב, סבלני, חייכן, תמיד מוכן לסייע, להציע. החדר מושלם , ארוחת הבוקר בקונספט מיוחד לא כמזנון אלא כבחירה מתפריט והגשה עד לשולחן ע"י מלצרים. הכל טרי, טעים, מיוחד. ממליצה בחום!!!. המלון נותן שירות הסעות לכל מקום בעיר הלוך ושוב ללא עלות. פשוט מומלץ בחום!!!

Un des meilleurs hôtel que j'ai visité à vie! Juste WOW!

Gorgeous boutique hotel every think you can ask for

Incredible Hotel with superb facilities. Staff were exceptional in their professionalism and hospitality.

This was an amazing hotel in Ortisei. It is up on the hill, so you get the peace and quiet but still walkable to all of the shops and restaurants in Ortisei. We were greeted so warmly by every staff member and it seemed every staff member knew us and where our room was, which car was ours…. You name it!! Everything down to cleaning our windshield and leaving us a bag of treats in our car was just fantastic. What a special hotel we will never forget and hopefully be back to!!

Nothing! Seriously we talked about it and this was an amazing hotel and experience and you will not regret it!

موظفة الاستقبال sara كانت رائعة ومتعاونة جداً جداً جداً

لا شيء

Location and hotel and staff were everything and more! Perfect place to stay and had the hotel shuttle any moment we needed to go anywhere.

الفندق جميل وممتاز من ناحيه المرافق والموظفين والمواقف والأكل ممتاز ما يستاهل بقوه ان الواحد يسكن بهذا الفندق أعطيه 100/100 الفندق

لا يوجد

Amazing hotel, excellent facilities including the breakfast, easy parking in their garage and above all very hard working & awesome staff! Oh yes and heated and very convenient indoor pool. Attention to detail in everything they do is commendable. Simply the best!

No cons other than the little out of center location. Fitness center could be a little bigger, it was little hard to use the technogym kinesis because there was literally no roomn in front of it. May be remove one of the treadmills and make some room in front of it? Regardless, we would stay there again, no doubt!

Piscina e camere

Distanza dal centro

It was great wonderful

It was great wonderful

Friendly Staff with pleasant attitudes and excellent customer service. Really liked the private outdoor whirlpool terrace that our room had.

A bit too small and expensive

Hands down one of the best boutique hotels I have stayed in with great attention to detail and personal service

Nothing

all, the best hotel in the mountains of Italy

Nothing

The staff and the facilities

The shuttle service should run until 10pm to enable people to eat out without the worry of getting back.

Everything! The facilities, the design and feels of this Hotel are beautiful. Staff is extremely professional and polite, definitely most polite staff we’ve ever come across in hotels. Eager to assist us with finding ski instructor, driving us with shuttle etc. Rooms are outstanding.

Nothing

Cozy, comfortable, awesome staff, upscale

Nothing

A luxurious hotel with comprehensive services. The staff expertise is truly wonderful and elegantly. The place is absolutely gorgeous. Basically, the hotel gives you a romantic and warm atmosphere at the same time

Nothing

Everything was top-notch!

The restaurant menu could have been better , however, it’s a minor thing

My husband and I spent 3 wonderful nights at Montchalet and intend to return in the future. We had the room with the Steamshower and 2 balconies and thoroughly enjoyed our stay! I can not say enough wonderful things about the staff - from the driver of the shuttle, the receptionists, bartender, masseuse and especially the wait staff in the restaurant! They felt like family by the end of our stay. Their attention to detail and service is first class! We ate dinner in the hotel all 3 nights, with the last night being room service, excellent each time. We found the selection on the menus to be excellent. Breakfast was delicious and loved the variety. Can not say enough good things about Montchalet.

the whole place was perfect. friendly staff, cozy room and amazing views

none

everything

nothing

Amazing hotel!

Easily the best hotel we’ve ever stayed in. Five stars means five stars here. The staff are on hand for everything you could ever need and more. Rooms are huge and spacious, breakfast is plentiful, and the shuttle service is a huge help. Had the most incredible stay - not a single thing to fault!

We stayed here with our family and had 3 suites. The property is nice and most of the staff are great. The issue we had was when our grown daughter and her husband had problems with the air conditioning and their suite not getting cold. They called the front desk and the staff attempted to fix the problem and gave them portable units. The portable units did an insufficient job cooling the place. The following morning our daughter went downstairs to the front desk to discuss what could be done, and immediately out of the back room a woman walked out SCREAMING at them! She said she was the manager, and would not let them speak. The worst part of the ordeal was that we found out that she WAS THE OWNER, so we know there will be no action taken to correct this abusive behavior. The only reason we did not give a worse review was that the staff apologized for her behavior and one staff member commented that they had never seen anything like this in all their years in the hospitality industry. Our family vacation to this supposed 5 star hotel went from something we all cherished as a family to one of disappointment. I should never in good conscience recommend a hotel/resort where the owner is mean and abusive to guests. Bottom line is it’s impossible to fire the owner, and therefore we will never return!

Everything was perfect, we couldn’t have asked for more. Very clean and nice room with great room services. Every staff we met were friendly and attentive. We loved staying at Hotel Montchalet - the best hotel we’ve ever visited ☻

My family and I had an amazing 2 nights at this luxury boutique hotel and cannot recommend it enough (we were bummed our British Airlines flight delayed us a night- bc the hotel is that great!) The staff is super courteous and welcoming. The room was large and extremely comfortable. The amenities were great! All the expectations you’d want in a luxury hotel. The cons: our shower room has no door. This was uncomfortable for my pre-teen daughters. The guests jacuzzi is small. Only fits around 4 people. And the menu could use more options. Despite these minor cons, we will definitely make this our go to spot for Ortisei.

Anbefaler dette hotellet på det varmeste. Eksklusiv stil, hyggelige ansatte, god og varm atmosfære. Kvalitet i alle ledd, vi følte oss så velkomne. Nydelig mat, god vin og frokost.

Every thing about this property was perfect, the staff location, and the room

Nothing

Best hotel I’ve ever stayed at. Beautiful room and the service was amazing! Stay here!!

Excellent service provided by every staff member.