The Nash

Excellent location, great lobby and bar area, very polite and helpful staff.

All the staff members were friendly and polite.

We had a great experience and no complaints.

Very comfortable close to everything

Have stayed here twice, beautiful hotel, and great location.

Great feel. Wonderful location Live patio music

I booked this hotel two months in advance for a business trip, yet upon arrival I was told my room had been oversold. Only after escalating to the manager did they find a room for me. That should never happen with a confirmed reservation made that far ahead. The room itself had serious maintenance issues. The shower would not drain, the faucet was broken, and the shower head did not work properly. The bathroom floor had a heavy layer of dust, which raised real questions about housekeeping standards. The lobby experience matched the rest of the stay. A staff member at the front, possibly the concierge, was watching loud soccer videos on his phone with his feet up on the table. Not the level of professionalism I would expect from any hotel, let alone one catering to business travelers. Between the oversold room, the broken fixtures, the cleanliness issues, and the indifferent staff, I cannot recommend this hotel for business travel. Management needs to address both maintenance and service culture.

Location is perfect!

Valet way too high! Rooms and hallways too dark! Need more lighting. Needs microwave in rooms. Free drink token should include mix drinks as well. Need railing or something to hold onto in the shower. Like space to sit to shave legs and also an actually shower door so the water don’t go everywhere in the floor while showering. Bathroom definitely catered more towards men needs and not women friendly.

Decor, shower, grown alchemist soap products

No outlets by the bed, check in/out is 4pm - 11am

Brayden was our valet, and he was amazing! He was welcoming, professional, and made sure everything was handled smoothly from the moment we arrived. His customer service really stood out and made our experience even better.

We loved Brayden with the valet! He was friendly, knowledgeable about the area, and helpful! He

Localização excelente, funcionários super atenciosos e educados, hotel super moderno e aconchegante

Staff were very attentive. Rooms are large and modern. The pool area is fantastic. This is a true boutique hotel, which I enjoyed vs. the large mega properties. Would definitely stay again.

The only small complaint I have is that the pool area does not open until 11:00am.

Great experience. Great location and comfort. David the valet was especially helpful and friendly.

Isaac was very great very helpful and nice thank you!!

Loved the room and the complete look of the hotel. Very nice and comfortable room. One of the Most comfortable beds I think I've ever experienced at a Hotel.

We didn't get to experience the pool because with its size, there was no room. Also if you are having an event on the rooftop, I feel your guests should have been given first choice on tickets, we were not notified until 2 days prior to stay and you were sold out! This was also one of the Main reasons for booking with you all.

Location

Nothing

Isaac was a wonderful valet he took very good care of us start to finish!! Thank you Isaac!

Isaac was great, always opening every door and smiling. Took great care of us!!

Isaac was awesome always hustling and getting after it!! Wonderful valet thank you for your hard work Isaac!

David, vale person, provided outstanding valet service, even with the holiday crowds and the hectic pace, he remained professional, friendly, and incredibly helpful. He went above and beyond to make sure everything ran smoothly and treated everyone with patience and respect. His positive attitude and willingness to help, no matter how crazy things got, truly stood out. Excellent customer service like David's deserves to be recognized. Thank you for making a stressful day so much easier! Tony G

Isaac was great, exceptional service always holding every door and smiling!!

Accommodation fee of $285 was a huge unwelcomed departing surprise. Not really sure what I got for that, but be prepared of this fee at checkout. The Ink & Ivory was beautiful but the entrée was just good & the Caesar Salad the best! The service was excellent as no one was in the restaurant on a Tuesday evening.

Isaac was wonderful he was hustling the whole time we were here. Always smiling and greeting us! Give him a promotion!!

Isaac was great!! Always smiling and hustling! Give this guy a promotion. He made our stay. He opened every door and was a goat!

Isaac was great. I lost my keys and had to look through my car for 5 mins and he was super patient.

Isaac was wonderful!! Thank you for being so awesome Isaac!!

Isaac was awesome!! We loved him very helpful

Isaac was a wonderful valet!! Always smiling and providing us great service! Took great care of our car, thank you Isaac!

Isaac was a great valet always smiling and hustling !! Thank you Isaac!

Our trip was great and Isaac was great!

I will preface this by saying I really never write bad reviews as would not like to hurt potential business... planned a weekend to take five employees on a rewards trip. While the room itself was decent - I paid ALOT of extra for the two bedroom suite to ensure that we would all have beds. We ended up with two king beds - not the 2 bedroom room promised which had 2 doubles and 1 king. Had to use the couch and order a roll away. Our plan for Saturday was a pool day, which is why I specifically chose this hotel. We went up to the pool Saturday morning and a worker informed us that the pool had been closed for two weeks and would stay closed another two weeks. There was no mention of this anywhere upon booking or in confirmation emails- reservations/ correspondence leading up to the trip. and no correspondence to let us know prior to. This was a big deal as this was the activity for our Saturday and we would’ve stayed elsewhere, which I’m sure they did not want us to do. Check-in And valet was very Confusing as well… No one seemed to know what was going on. The front desk people could not give us any recommendations for places and said that the concierge was going to be unavailable for the weekend?! Spent over $3000 for two nights, I would expect good customer service and to be informed about the pool. There was also no housekeeping as we made sure to take off our do not disturb sign. No ice machines. Had to call to get ice delivered and to get more towels. Way overpriced with no perks/ concierge/ capable employees who knew what were going on. Hopefully they turn it around.

location, vibe, quiet, staff

price was a little too high, beds/pillows not very comfy, ac did not work well

Staff: Nancy in the cafe / lobby bar is amazing - she remembered my order and actively greats anyone approaching. She alone brought this up to a 4 review. Genuine hospitality! Front desk folks were quite pleasant as well. Some other’s not so much. Have had folks playing on their phones for a couple minutes before I could place an order at other outlets. Not very attentive. Property: the public areas are pretty nice. You can see they are trying with the remodel. But, they truly need more attention to detail. On our floor (6) there was a waded up napkin on top of the Joe Bonamasa guitar case when we were checking in, and it remained when we were leaving 3 days later. The rooms: The rooms are tired. Damage to the case goods, carpet well worn (and oddly very similar to the hallway carpet pattern so it doesn’t have a good feel of separation). Our corner room had almost no table space - I had to take the room service platter and set it on the bed the couple meals we ate in. The food was decent for hotel room service. Location: it’s situated in a great location, very walkable to Broadway, Country Music Hall of Fame, and all the main attractions. You may get a little hot walking up the hill back to the hotel. Overall: we booked way in advance and got a good deal and had a good time and would recommend for the same situation.

Conveniently located within two blocks of TPAC.

Low, subdued lighting in the room and bathroom.

Isaac was amazing and very helpful . He was always willing to do anything for ya.

He was extremely helpful and such a sweet personality.

Decor

Mattress and toilet door.

Josh and Will were amazing! Had a great time with the valet and were very helpful!

Josh was awesome working the valet. Very professional and friendly. Thanks Josh and the Nash for a wonderful stay.

Everything was wonderful. We had a great room that was very comfortable. We appreciated the friendly staff and all the accommodations that were provided during our stay.

Our only complaint was that we came during construction , however, we understand that at times it is necessary in order to keep the property in good shape.

Location was great.

Property was miss-marketed as having a rooftop pool that turned out to be closed for refurbishment. Booking.com claimed the hotel hadn’t informed them and that I would receive compensation, but 3 weeks after my stay, nothing has been forthcoming. The hotel blame booking.com and booking.com blame the hotel.

This hotel had a perfect location and a really comfortable bed. We really enjoyed the amenities also.

Chasen is the best valet on the team. I wouldn’t recommend anyone else

Loved location in more historic side of Nashville with lots of great restaurant options! Directly across from hotel is covered shopping area which was perfect!

The valet was great. Will went above and beyond.

Isaac was super professional help me get my car out fast

Isaac was an awesome valet he was great!! Give him a raise.

Isaac was top tier - needs a raise x10!

Isaac did a great job! He helped me a bunch at the front lobby

Isaac was wonderful! Thank you for such a great experience. We will be back. They are a wonderful group.

Amazing service from issac and joesph

Isaac was very nice and helpful.

Great location, rooms were solid. Spent most of my time just walking. I knew my vehicle was safe with the valet! Isaac was an amazing help and made the transaction seemless!

Good room and location

No internet or tv working

We had reservations. They cancelled and gave us walking papers to the Westin (which is a lot further from the event). The walking papers said the room at the Westin would be complimentary however The Nash is still charging us almost $400 through booking.com. The Westin double charged us for parking but can’t help us until the manager of the valet can look into it. Horrible experience all around.

issac is the best, he’s beautiful

Isaac was incredible! He was very polite and respectful.

1. Mis- leading 2> No Pool due to construction / not on Website 3. Room on second floor and Construction workers on our Balcony all day including weekend ! We could not open drapes during day to the men being right outside our window!!! 4,. Sink leaking! 5..Noise was terrible 7. Way too many Fees? What is experience fee? 8.No room in Fridge for personal preferences 9. Door lock extremely hard to open!! Good Stuff: 1. Good location 2. Easy to get Ubers!! 3. FOOOD was very good 4. Waitress in the Restaurant was OUTSTANDING!!!! 5***** for her!! Bartender in evening very good! 5. Shower great 6. Over all room very nice. Show customers where light switch on bed is at!!

Clearly this place was recommended to me through a lifestyle collection on the capital one travel app. Misled beyond belief. This place is not worth the money. There is clear signs of a water leak on my rooms ceiling and the AC ran all night for it to barely cool the room. Notified front desk and they said if as long as the leak isn’t falling on you you’ll be fine. Ac didn’t get fixed. Been waiting 12 hrs for a refund on this stay.

部屋が広い、ペットフレンドリー

駐車場についての説明が不足

The lobby of the hotel is gorgeous, great vibe. The rest of the hotel was just kind of meh. The rooms were large, but annoying. There was no place to put anything in the bathroom. Where do you hang your towel or robe? Stop with the glass walls in a bathroom. Why?! The lighting in the bathroom was awful. There was no ice machine. You had to call the desk.. and then tip someone to bring it to you? The hallways were dark and kind of depressing, as was the balcony. The pool was closed without notice and the rooftop bar was closed for private events both times we tried it. Also… Nashville has gotten out over its skis. Is it trying to be Las Vegas? The live music is awesome but the $20 well drinks and the $20+ song requests are not.

Once we got into the hotel it was so beautiful I had everything I needed at my fingertips

The sign was hard to see at first from the outside

The location was perfect. However the communication was terrible

Communication was terrible. They were doing construction with the rooftop bar and at the café and did communicate that until the day of arrival. Also, their valet service was horrendous! Kept losing our car and couldn’t find our keys

Excellent valet experience with Chasen. Made check-in a very pleasant experience after a nine hour flight. Thanks again!

Tiffany is amazing! She is holding down the fort in front of the Nash on 4th Ave., North and I don’t like to park my with anyone but her

Location

Notice that work was being done on building

Made to feel very welcome and the hotel had a good vibe about it. We had a suite which was lovely and had plenty of room Reception and Bar Staff were lovely!

Quite a noisy room opposite the gym. we stayed for 3 nights but the room was only cleaned and restocked on the first morning we were out from 10am- 3pm the 2nd day and the room hadn’t been touched which was disappointing.

Every thing was amazing

The valet price

The size of the room! Hotel is very comfortable

Property is new. They are still working out some service issues. I would still go back because of the quality of the room and hotel overall.

Derick was awesome. He greeted us right away to valet my jeep. Super nice guy.

Great service. Timely and responsive.

Derek was awesome, helpful and kind!

Jeff and Tiffany gave great service at valet 10/10

Derick the valet was extremely helpful and so nice!

Great location, staff were really friendly and super helpful. The room was immaculate and stylishly decorated. Gorgeous bathroom and comfortable bed. The selection of products from the minibar was good and prices weren't completely ridiculous.

Overall our stay was amazing. The shower in the bathroom didn't get as hot as we would have liked but it was warm enough to shower comfortably

Arrived at Bobby hotel on Valentine’s Day 14/02/2026 after a long journey from Ireland 9hr flight. Went to reception to check in, total amateurs, young guy on reception was trying to charge us again for our room that we’d already paid £3000 for a week through Cassidy’s travel. Then When we got this sorted out with the help of another member of stall we were charged $1000 = £735 for incidentals, whatever that means. We got no information from reception as to what was available to us or info on the hotel or price lists. We did however get two free drinks tokens, limited to certain drinks. On entering our room we were confronted with what can only be described as a shop full of products all over priced taking up all the room in the mini fridge and shelves and a full drawer. There was a coffee machine crammed into a very restricted space with no instructions as how to use it or indeed if it was even free. Bottles of water on the bedside locker but weren’t replenished every day as were the hand towels or slippers. First day 2 hand towels second day one hand towel third day no hand towels and so on for the week. One pair of slippers and bathroom robe between 2 people, slippers disappeared and then reappeared on the last day of our stay. The morning of our stay before checkout my wife was in the shower and the lights all went out leaving her in the dark, she nearly fell coming out of the shower in the dark. I rang reception to report the fault and was told the maintenance guy would be right up, I needed to use the shower too but the guy took that long to arrive I had to have a quick wash in the dark as it was now 10.50am and checkout was 11am or you’d be charged extra. TV has no EU channels for anyone visiting from the EU. When checking the service charges on the TV we noticed we were being charged $30 + taxes per day $210 total for an experience fee. A bad experience is what we had, we should have be reimbursed for this. No prices on menus and food I wouldn’t want to eat. We had two of drinks a whiskey and a wine $33 before we left for home as there was nothing of any interest in the hotel all week, no roof bar as it was closed for renovations, no one mentioned that. No entertainment at all the whole week and bar closed early. We arrived on Valentine’s Day but we had food on the plane so weren’t that hungry but we could have eaten something. We asked the Girl at the restaurant about food or a menu, we were told there was a valentines 5 coarse meal on offer at $75 per head, I said we’re not really that hungry was there anything else, NO! Was the answer only a 5 coarse meal. We spent our first night tires and sore going around the streets in the rain looking something to eat…. What a complete shambles of a hotel. Overpriced at £409 per night ROOM ONLY, for a poor experience. I’d never consider this hotel of recommend it to anyone. You have been warned this is a real account of our stay. Also be prepared to pay over the odds in every bar, restaurant and shop in and around Nashville.

It’s hard to make someone feel welcome at a valet in 30 seconds, but Jake was the friendliest and fastest service I’ve had

Jake from valet was outstanding. I really appreciated his professionalism and hustle. He remembered my name, brought great energy, and set the tone right from the start. The experience begins the moment you arrive, and because of him, we had a fantastic evening.

Taylor was great! He made our stay extremely nice. He is a great professional and very prompt. We look forward to staying at the Bobby again for that reason

Jake has been so helpful ensuring my family can get in and out as needed during this unexpected turn of events due to weather. Through the uneasiness of being away from home and not knowing what to expect, we are grateful to him and the other staff at PMC.

Location was great. Ambiance was unique. Food was ok. We Had cold water in the shower half the time of a 4 day trip🥴

Cold showers after being in the cold outside.

Eli is amazing!! Great customer service! Nice and friendly and very helpful. Would recommend!

I’m a Nashville local and some girlfriends and I started and ended a rare day downtown at The Bobby. Both occasions — first with mimosas at the rooftop bar Camp Bobby and a nightcap at the lobby bar later — were great! The valet Eli welcomed us and offered a helpful overview of the hotel and its bars/restaurants. The Camp Bobby bartending staff was friendly and accommodating. Loved the festive atmosphere too. The (evening) bartenders at the lobby bar were so kind and professional. We appreciated their hospitality and good humor! Cheers!

The only place I’ll stay when visiting Nashville. Location is perfection; everything is within walking distance and yet you’re just far enough away from the Broadway bustle to still get a good nights sleep. Staff goes above and beyond to ensure guests have a memorable experience, can’t wait to go back!

Eli with valet was great! Took care of my car quickly!

Eli was great and very helpful! The hotel was beautiful and well kept. Service was prompt. The hotel was historic and well decorated. The hotel smelled nice. The elevators were fast. The free water was a major perk. Thankful again to Eli at the front desk!

Eli was very professional and polite. He walked to the car upon arrival which was great because we did not have to wait on anyone else and it is a very busy street. Attention to detail is very important when you are from out of town. 10/10 highly recommended.

Don’t go looking for free coffee to be delivered to your room….. It will not happen. Even though the card That was given at check-in listed it as a perk …. They will not do it at no charge.

The room was very nice and comfortable. Location is central to many attractions. Lobby is very inviting, service at check-in and valet is impeccable! The bed and pillows were very comfortable.

Coffee bar should have more selections of pods and better creamer.

Ben abramson the valet was awesome. Very professional and knowledgeable of the area. I loved my stay and they were super respectful to my colleagues