Samui Mermaid Beachfront vs Similar Hotels

Several guests report spacious rooms and special room setups (honeymoon decoration); however a few reviews indicate some rooms were below standard or had dirty bathrooms.

Below average: several comments about old rooms, hard/noisy beds, dated bathrooms, and one report that rooms differed from photos; also mentions of limited TV channels.

Rooms were described as basic and outdated with maintenance issues.

Rooms were highlighted to be comfortable, spacious, and well-equipped.

Multiple reviews mention dirty bathrooms, unclean pools, sewer smell and skipped room cleaning; overall cleanliness is below expectations.

Mixed: common areas reported as kept very clean, but several mentions of water/odor issues, drainage problems and mosquitoes in rooms which lower perceived cleanliness.

The room had issues with insects and bad odors, which impacted cleanliness.

Overall cleanliness was consistently praised, rooms were noted as clean and well-maintained.

Strong positives for location: very close to the airport and ferry, good for dive clubs and near attractive local market/shops; main downside is aircraft noise for some rooms.

Generally strong: many reviewers praise proximity to the ferry, beach and Bangrak services; one notable complaint about an incorrect distance listing reduced this slightly.

Close proximity to the pier and airport, enhancing convenience for guests.

Described as a great location, quiet yet close to the airport and piers.

Mixed reports: some guests praise helpful, polite staff and special touches for a honeymoon, while others report rude or unhelpful reception and poor housekeeping responsiveness.

Very positive: multiple reviews highlight friendly, efficient and helpful staff, quick resolution of problems and airport pickup service.

Staff was friendly and accommodating, particularly during typhoons and changes in bookings.

Staff were frequently mentioned as friendly and attentive, contributing to positive experiences.

Few direct mentions of hotel F&B; one review says the hotel restaurant is unremarkable while good options exist nearby, so F&B is average for the property.

Mixed to fair: breakfast arrangement and options received criticism (not European-style, monotony, served via neighbouring restaurant for some); service at F&B noted as friendly.

Good menu options at the restaurant, but noise affected experience.

No specific mention of food quality; breakfast not included was noted.

Property has desirable amenities (two pools, poolside areas) and guests describe the pool as lovely, though some noted pools were not well maintained or clean at times.

Good: pool and pool bar repeatedly praised with great views; basic amenities (airport pickup, pool bar) are positives though some rooms lacked TV channels and windows allowed bugs.

The pool and bar area were well-received, though the pool was small.

Amenities such as the pool were recognized, but some reviews mentioned limited offerings.

Mixed sentiments: some guests find the price reasonable/cheap, others feel the price is high for what is offered, indicating uneven value perception.

Mixed: some guests report good value and convenient location for ferries/airport, while others felt it didn't represent good value due to room condition or noise.

The cost for an extra bed was perceived as high, impacting perceived value.

Several reviews indicated that it was a great value for the price.