Mayan Monkey Cancun - Social Hostel vs Similar Hotels

Rooms were clean and modern, with some issues related to room assignments.

Mixed: rooms are often described as clean and with good views, but several guests report outdated rooms, maintenance problems (peeling paint, missing furniture, only one blanket) and occasional discomfort.

Rooms have good amenities but some are old and have maintenance issues.

Rooms were spacious and comfortable, though some are noted as outdated.

Mentioned mold issues on the first floor, but overall cleanliness was noted positively.

Mixed mentions: several guests report clean rooms and comfortable beds, while others note poor cleanliness ("mal propre"), water in hallways and maintenance issues in some rooms.

Comments indicate issues with cleanliness in common areas and presence of insects.

Rooms were clean and well maintained, but missed check-in time implies occasional issues.

Perfect location across from the beach and close to shops and restaurants.

Consistently praised: excellent location, great views, walking distance to bars/restaurants and direct beach access; repeatedly listed as a main positive.

Great location near attractions and beaches, very convenient for nightlife.

Great positioning near the beach and local nightlife, adding to the overall appeal.

Staff were friendly, helpful, and provided assistance with room changes due to allergies.

Generally negative balance: multiple reports of unfriendly or rude staff (specific complaint about reception staff), poor enforcement of rules and inconsistent helpfulness, though some guests describe friendly/helpful staff at times.

Generally positive mentions about service with some concerns about communication.

Staff were described as kind, helpful, and accommodating throughout the stay.

Breakfast options available, but no specific mention of quality.

Mixed reviews: on-site meals described as 'correct' by some, but breakfast seen as expensive and bar/service hours/restrictions caused dissatisfaction for a number of guests.

No restaurants mentioned, which leads to a lower score in this category.

Breakfast selections were plentiful and well-received, with good quality food.

Offered various amenities including free yoga classes and happy hour.

Strong positives for pools, infinity pools and pool/beach access; jacuzzi and pool areas appreciated. Some operational issues noted (pool bar hours, access restrictions).

Amenities are decent, but there are complaints about the lack of certain services.

Good breakfast buffet and beautiful grounds; however, some amenities could be upgraded.

Low price for quality stay, though there were concerns about room assignments.

Perceived as below average by some guests: complaints about expensive breakfast, fees for services, restrictions that push spending at hotel outlets and occasional unexpected requests (e.g., passport copies).

Fair value considering the amenities available, but some find it lacking.

Guests felt they received more than they paid for, indicating good value overall.