New Steine
New Steine, Kemptown, Brighton, Brighton and Hove, England, United Kingdom- Park
Compare nearby stays with similar location, guest experience, amenities, and class.
Convenient Location
Situated in the vibrant Kemptown district, Ambassador Hotel is just a stone's throw away from Brighton Pier and The Royal Pavilion, offering easy access to popular attractions like Brighton Dome and Komedia within minutes.
Comfortable Rooms
Each room at Ambassador Hotel is equipped with convenient amenities such as tea/coffee making facilities and flat-screen TVs with digital channels, ensuring a comfortable stay for all guests.
Nearby Attractions
Explore the city effortlessly with Brighton Centre a short walk away and the iconic British Airways i360 just a stone's throw from the hotel, making it a perfect choice for travelers looking to immerse themselves in the heart of Brighton & Hove.
Book your stay at Ambassador Hotel now for a memorable experience by the beach!
Check-in from
02:00 PM
Check-out by
10:30 AM
Children
Allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
14 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
14 sqm
Sea View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
14 sqm
Sea View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Twin bed (90-130 cm wide), Double bed (131-150 cm wide)
Room details
18 sqm
Sea View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Twin bed (90-130 cm wide), Double bed (131-150 cm wide)
Room details
18 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide), 2 Twin bed (90-130 cm wide), Double bed (131-150 cm wide)
Room details
20 sqm
In-room amenities
Sleeps
Up to 1 guests
1 adults
Beds
Twin bed (90-130 cm wide)
Room details
10 sqm
Sea View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Twin bed (90-130 cm wide), Double bed (131-150 cm wide)
Room details
18 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Twin bed (90-130 cm wide), Double bed (131-150 cm wide), 2 Double bed (131-150 cm wide)
Room details
20 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
14 sqm
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Twin bed (90-130 cm wide), Double bed (131-150 cm wide)
Room details
18 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Twin bed (90-130 cm wide), Double bed (131-150 cm wide), 2 Double bed (131-150 cm wide)
Room details
20 sqm
In-room amenities
Sleeps
Up to 1 guests
1 adults
Beds
Twin bed (90-130 cm wide)
Room details
10 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
proche de la mer
confort
Staff very helpful. Plenty tea/coffee sachets provided.
Decor could do with upgrading.
This hotel is well located, our room on the ground floor was nice
The sliding door to the toilet need some oil
Great location. Great price. Friendly.
Rooms a bit dated
Everyone was very happy and helpful.
The staff was ok , location ok
AVOID ! BED BUGS
Vriendelijk personeel
Friendly staff and location
Perfect location for a festival on the beach, very quick walking distance to the beach and town center
The rooms are a little out dated and need freshening up.
Staff very helpful 👍
We had a terrible stay at this hotel, we have complained directly to them and asked for a refund. We gave them a full list of all the things that we found unacceptable also images it was unsafe and not fit to stay in,
It was dirty. The shower was unsafe and had the shower head capped of so only the hose was left. The glass in the sash window had dropped down which ment the frame was not holding it securly in place in our opinion it was unsafe, the paint on the windows were of extremely poor condition, flacking paint on the floor, a light shade was missing , some of the furniture had missing or damaged handles and were of poor condition, the bed base was extremely poor condition, what ever it was made from was falling off onto the floor, we felt as if we should have had some form of compensation after contacting the hotel direct as soon as we got home from our stay at the ambassador.
Staff were amaaazing Location was great
A bit dated but was still fine
Lovely host
Only there for 2 nights, could do with slight modernising in the room but overall was great value for money
Great location
It’s a bit tatty and desperately in need of a refurbishment
The location was great and close to the pier/town.
We paid £150 for a one night stay. The main light didn’t work at all, there was no hair-dryer, the WiFi (free) didn’t work and only one small body/hand wash to share between the sink and shower.
Very comfortable
The location is great and clean ang comfortable rooms.
No air-conditioning Fan wasn't cooling the room
It was a minute from the pier and the beach. Excellent location. Lots of restaurants and shops nearby within walking distance.
There was no breakfast but tea and coffee making facilities in the room. The staff were exceptionally helpful i.e. carried my heavy bag upstairs. A chair by the desk would have been useful.
A chair could have been provided by the desk so that I ould use the desk. Also the lack of a hairdryer was not helpful and the shower tube with head kept falling down.
Location, price
Old decoration and facilities
Zimmer mir Bett und Dusche, aber unschlagbare Lage.
Könnte mal renoviert werden.
The hotel was clean, comfortable, and well maintained. The staff were friendly, helpful, and welcoming throughout our stay. The location was convenient, with easy access to public transport and nearby attractions
Overall, we were very satisfied with our stay. Although the room furniture was a bit old, it did not affect our overall experience.
Very old property, Broken window and balcony Broken and small washroom But staff behaviour is excellent and helpful Clean enough
Nothing but behaviour is good
I had a very pleasant stay. The room was clean and comfortable, and the location was convenient for my trip. The staff were friendly and helpful.
I didn't have any major issues during my stay. Everything met my expectations.
Vvery nice stay
The location is accessible
There is no signal at all, the wifi is so slow, close to not working, the staff told off my friends not to stay in the lobby when there were just there to get signal from their phones. It’s too pricey for a poor service. Didn’t get our money right.
This was a lovely and very welcoming hotel. The hosts were great and the service was excellent. The location was perfect.
The housekeeping was excellent but the bath with overhead shower was slightly slippy and a screen would have been a bit better than a curtain on the shower. Not a huge problem though and an overall lovely wee place to stay.
My experience with this hotel was very unpleasant. When it was time to check in, the password had been changed and I could no longer get in. In addition, I was asked to pay a deposit, which has not been refunded to me to this day. I find the service to be shoddy and I do not recommend this hotel.
Very close to pier
No plugs in the bathroom, and when asked, wouldn't provide them,
I didnt have breakfast due to having a operation the next day the room was clean very basic.
It was very hot next room telly was relly loud so didnt get much sleep .
The bedding were clean and near the beach
Very expensive and no morning breakfast
It was a 2 minute walk from the seafront
It was a little over priced for what it is, and the toilet wasn't cleaned before our booking as there was remnants of the last guest that stayed there in the toilet.
The location and the staff.
It could have been cleaner. In particular I noticed dust on the chair.
Rien
Tout
The price and location
Nothing
Staff were friendly. It was cheap
Room was tiny with no plugs near the bed. Bed not very comfortable and the curtains were so flimsy
Nothing
Inside is worry dirty is very smelly. It’s not have shampoo. Iz TV is not working. It’s not have toilet door is breaking honestly is really shit.
Me and my wife Michelle, we're currently in a horrible situation were my sister in law is in a local hospice. Mike and family have made us welcome and made sure we were as comfortable as possible. I really can't say it enough brilliant.
That I couldn't stay longer
Ubytování proběhlo snadno. Check in do 22 hodin. Na jednu noc OK.
Pokoj v suterénu, absence klimatizace.
Quick and smooth check in. Location was good and close enough to city centre and about a 15 minute walk to the Brighton centre. Room was clean and Bed was comfortable. Room was a little dated and in need of redecoration and the shower took a little time for the hot water to come through (probably because room was at top of hotel) but ok in the end. Well priced and value for money for an overnight stay.
Ok for me but the stairs leading up to the rooms at the top are quite steep and uneven and might not suit those less mobile .
Bad experience My room in basement no fan inside in 31 degree weather ,disgusting smell and need my privatebankinformation number and cv
Never stay that hotel again My room in basement no fan inside in 31 degree weather ,disgusting smell and need my privatebankinformation number and cv
Close to everything
Park outside very noisy all night
Room was clean but furniture was shabby, handles missing from drawers. Bedside light had shade missing and light on mirror in bathroom didn't work
Requires a little upgrade.
Very small toilet.
The location was good and the staff were very accommodating
No net curtains or blinds as we were on the ground floor ... Only heavy curtains so when they were open, passers by are able to see inside the room clearly.
Nothing really, I can’t really call it a Hotel. The only good thing about it is the location. Everything else is not worth the time, the money, or the hassle to go to. Very unpleasant owner.
The owner, most precisely the man, at first the lady seem quite sympathetic, but as soon as I let her know my opinion, she couldn’t even be bothered to answer or explain anything, so she waited for the man to come talk to me. I also didn’t like the room. Pictures are very deceiving, they look nothing like the actual room we got. The corners of the room were dirty full of dust, the whole bedroom had a weird smell, probably something the owners are accostumed to. The bedroom was just old, the mattress is one of the worst I ever been on, especially for what’s called a Hotel. As soon as you lay down the whole thing goes down creating sort of a hole. Going back to the opinion I was giving to the lady which she did not wanted to contest was that, they asked me on check in hour to give them every detail present in my credit card, such as number, expiry date and even cvc code, which is mental, I have been to loads of hotels, 3,4,5 stars, nobody as ever asked me such a thing but I guess I would understand if they were a luxurious hotel, which they are absolutely far away from it. Their reason was that it’s a guarantee in case someone loses keys. Which makes me think ok, even if anyone was to lose their keys, wouldn’t that be solved on the check out hour ?? Makes no sense, and then he kept interrupting me, never allowed me to talk, he also then tried to kick us out, even though I had already paid for my nights, honestly just a big lack of education from the owners, always with an angry face and very disrespectful. After the altercation right before he wanted to kick us out, he started ripping the papers I just filled out for the check in, and then made me fill out again. I swear the only reason I didn’t walk away, was because I had my backpack and could even be bothered to find another hotel. A real hotel.
I liked that the reception was open most or all of the time very very helpful. The management and staff were all very very nice and very helpful. The bed was comfortable and everything in the room and ensuite was clean. Great location. Will definitely stay again.
Bedside cabinets need a bit of TLC.
ok this is a really amazing hotel for the price, everything in here is old, yes, this is true, but its very clean and its charming and cute and given the price paid you cannot beat it. Staff are amazing, very friendly and helpful, I was very pleasantly surprised. I rate this place very highly.
In my particular room which was a small single room the only thing I'd say is possible that mattress has to be changed. Obviously the staff dont actually sleep on them so no way of knowing so I will alert here that my room the mattress is sagging a bit in the middle.
Everything
Nothing
Nothing
Was disgusting
Friendly accomodating people.
Shower basic
Clean sheets and the location
No hot water at all for our entire stay the room was grubby and tired
Clean and comfortable. Very close to the sea.
My room was a bit small.
The location was great.
The lack of parking space.
Nothing
No cleaning inside the rooms and all furniture is old and also in pictures and reality is totally different.
The location was cool. The bed was comfortable and the staff was friendly.
The furniture was a mess. Missing one lamp shade. The windows need painting, like really badly. Just a run-down feel, and the smell of mold in the bathroom was extreme. The TV remote didn't work, and batteries were held in by tape.
Nothing didnt look nothing like what the pictures are on the wedsite
Was very dated, door didnt close properly, looked like it was used as a half way house,very run down we didnt feel safe
Place was well heated and good location
The room we were in had no internet access, same for the TV in the room. Super noisy, you can hear every step taken above you. Toilet did not flush too well.
perfect location staff friendly and very surcure
happy with it all
The location is nice and have access for everything.
The bins in the rooms are very dirty. When you remove the bin liner to throw the garbage away you can see the bin was very dirty and smelly.
Great location. Friendly staff. Excellent communication. Got a call to remind me about check in because I hadn't already been there due to a busy day. Good service.
Narrow stairs, but that's this type of seaside hotel. The shower could have been a bit more powerful but it was clean and warm.
It’s in a great location. Compact room but everything you need for a short stay. The room was spotlessly clean and the bed linen was nice. The host was friendly and helpful. I would definitely stay again.
It’s a bit dated and would benefit from a complete re-decoration throughout. But then they would have to put the prices up!
Absolutely lovely staff
Maybe a bit of a refresh here and there but perfect for my stay. No complaints.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
4.11/10Multiple reviews mentioned issues with cleanliness, including dirty bathrooms and towels.
Service
8.08/10Staff were described as friendly and helpful in various reviews.
Location
9.12/10Great location was a recurring positive sentiment across reviews.
Room Quality
5.57/10Several complaints about the rooms being old, uncomfortable, or poorly maintained.
Amenities
6.6/10Certain amenities were found lacking or outdated, such as small breakfast options and old furniture.
Value for Money
6.06/10Value was mentioned positively in context of price but mixed on quality.
Food and Beverage
5.11/10No breakfast was provided, and some reviews noted poor quality in available refreshments.
Overall Experience
6.58/10Mixed feelings overall but some guests did express that they found the stay manageable.
Situated in the Kemptown district, Ambassador Hotel places you just steps from Brighton Pier and The Royal Pavilion for easy day-break explorations.
Choose a Double Room with Sea View or Balcony and Sea View for coastal scenes to enjoy from your door.
Walk to Brighton Centre and the iconic British Airways i360 for memorable city sights just moments away.