Hand and Spear

Clean and friendly staff

N/A

Unexpectedly good quality for rooms above a pub - and as it’s such a large pub, it was quiet. Very nicely decorated and good facilities great coffee machine in room, and restaurant was great. Super convenient for train station. Staff very friendly and helpful.

Worth noting there isn’t a lift and some rooms are upstairs. Not a problem for me but be aware when booking.

arrived late and was well looked after and breakfast was very good, friendly staff

wasnt there long enough to comment , late arrival early leaving.

Clean, cosy decor

Loud intrusive disco type piped music

Friendliness of staff Able to check in alittle earlier as we'd had a long trip down on route to Wimbledon Air-conditioning in the room Lovely toiletries

Had to ask for milk as no milk in room Couldn't get food after 9pm

Great hotel close to station. Room large and clean with lovely interior design touches. Will definitely stay again next time visiting family in Weybridge

Another great stay, lovely service and accommodation. The team bent over backwards to make sure we could enjoy the football too.

The rooms were beautifully decorated, the staff were super friendly and the food was delicious! It's also in such a convenient spot, for Weybridge station (literally 2/3 minute walk!).

Few tiny things - The light in our bathroom flickered, the TV didn't work and the service (at times) in the restaurant was a little slow. They also ran out of a few things on the menu on multiple occasions.

Fantastic location beautiful building lovely breakfast loved the secret garden

Tv didn’t work

Fantastic base for one night. Easy for train into London or Wimbledon. Stafford all very friendly and helpful.

Location !!!! Right by train station. Quirky rooms nice decorations and features.

No view from windows opaque glass made it feel a little closed in. First night great food ... so returned second night ordered fish & chips .... fish was inedible.... wet inside batter and very strange taste ..pointed it out to waitress... who said sorry and she would tell the chef ...

Comfortable convenient location

Flush button on the loo was slightly broken

Location

The food was dreadful, cannot remember having a worse meal. It’s a Youngs pub - run out of Youngs Original, promised to change barrel, never did.

Nice rooms, good location.

Staff were quite rude and unhelpful. Breakfast very disappointing. Poached eggs tasted of vinegar and bacon/sausage obviously reheated.

Visited with friends for a reunion dinner. Food was awful, some cold, other overcooked. Service was wound up without dessert being served (we were running late) and bar closed promptly 11.30 Saturday (even for residents). Breakfast was also poor. My poached eggs tasted of vinegar and others orders were incomplete. Very disappointing.

Traditional Bed & Breakfast - all was seamless & ideal for a business trip made special. Quirky pub design to the rooms added to the experience. Easy to find but slightly hidden so nice and quiet in a busy part of outer London

Amazing atmosphere and stunning rooms

Nothing we loved it

What a wonderful stay! We stayed at the Hand & Spear for 2 nights and thoroughly enjoyed our stay. The room was beautiful, the bed was comfortable and the breakfast was excellent. We were really looked after by the lovely Jess and Jordan. We would 100% recommend the Hand & Spear.

I am a regular guest, lovely rooms, very clean, lots of nibbles and drinks in the fridge, the food in the pub was brilliant, lots of choices and always perfectly cooked, lastly the staff are all amazing! So attentive and friendly! I travel a lot for work and stay in different hotels every week, this hotel is by far the best I have stayed in the UK which is why I always stay here whilst I am visiting London/Surrey its like my second home!

Excellent room. Comfortable and well equipped. Air conditioning quiet and useful.

Sadly we had a long wait for food after it was ordered, but delicious when it arrived.

I've been visiting the Hand & Spear for over four years, mainly during business trips, and it's great to see the positive changes that have been happening recently. A special mention to Darren, the new General Manager. His passion, enthusiasm, and commitment to improving the venue are clear for everyone to see. His drive is second to none, and the physical improvements around the pub inside and out have made it a much more pleasant and welcoming place to spend time. After a period where the pub seemed to lose some of its mojo and was starting to decline, it's genuinely refreshing to see it moving in such a positive direction. I'd also like to give a shout-out to Sotty, who, like Darren, consistently goes out of his way to make sure guests are looked after and enjoying their visit. Their customer-focused approach really stands out and makes a big difference. I only wish some of the other team members shared the same level of enthusiasm and attentiveness. For me, the Hand & Spear has become a great place to visit, focus on work. While I've only stayed in the hotel once many years ago and feel the room rates are a little on the pricey side compared to some local alternatives, the pub itself is definitely heading in the right direction. It's lovely to see the venue improving, regaining its character, and getting better with each visit. Keep up the great work, Darren and the team.

Very clean. Had its own parking. Staff were very friendly and helpful. Breakfast was lovely

Gezellige hotel/pub met nette kamer, met iedere dag housekeeping. Veilige parkeerplaats, dichtbij station en Londen. Kaart was beperkt, aangezien er een aantal zaken niet op voorraad waren.

De kaart van de pub, vis was niet op voorraad, maar mogelijk was dat omdat het na het weekend was.

The location and the facilities were amazing

Nothing

Can’t be faulted on a beautiful stay

Historic house turned hotel from the early 1800s. It is well located on a quiet, leafy lane yet only 2 min walk to the train station for easy access to London. The staff were all very helpful and friendly. The pub is a fun place for a pint and the restaurant has a variety of options for vegetarians and non-veg meals. The breakfast was very good with nice espresso selections and vegetarian or regular full English options available.

The mattress was more firm than we prefer.

Stayed over whilst at a party in the pub, the room was great along with the facilities. Will return hopefully at some point.

The location is perfect for us. The food is really nice. Comfortable room. Lovely staff.

It is a little pricey but I think prices in the area generally are.

The location is beautiful as are the rooms and the Sunday roast, staff are very friendly, excellent level of service nothing was too much trouble, would stay again and highly recommend

Another lovely visit to the Hand and Spear.

We didn't have any food at the hotel and when we returned in the evening the bar was very busy so we didn't have a drink. Instead we went back to our room to enjoy the comfort. Also considering it was so busy in the pub we didn't experience any noise disruption. One of the best things was we were able to check in early as I suspect the hotel wasn't too busy. It really is a lovely hotel and close to god transport links. We were lucky to get a good price so will stay again if the price is right

We didn't see many staff but the ones we did were polite. I was asked to pay another £50 which they would hold. I would have liked them to explain why rather than me having to ask. It was for the mini bar in the room. They also didn't ask if we wanted breakfast the next day and there was no information in the room about times etc. Well if there was we didn't see it. As it happens we didn't need breakfast but someone else might have so some information would have been welcome.

We chose this venue for what should have been a meaningful catch-up. I haven’t seen my uncle in years, and it took a lot for him to come out, so we expected a welcoming and professional environment. At £7.65 for a pint of Guinness, you are clearly positioning yourselves as a premium establishment. There is nothing wrong with that — if the service matches the pricing. On this occasion, it did not. We were seated on a banquette directly alongside the bar. When we asked for additional drinks, the barmaid was dismissive and stated she “had to take the order at the bar,” despite QR codes being present on the tables for ordering food and drinks. The inconsistency was confusing, and the manner in which it was delivered felt abrupt and unwilling. Because of how it was handled, despite having mobility issues — i got up and walked to the bar to place the order myself. The final interaction was equally disappointing. I handed cash directly to the barmaid. When returning my change, she attempted to drop it on the bar rather than place it back into my hand. I had to position my hand underneath hers to receive it properly. It may seem small, but that gesture spoke volumes. I have worked in hospitality for many years, including high-end venues, so I understand the pressures of service. Basic courtesy, consistency and professionalism are not optional — they are fundamental. This experience felt pretentious rather than premium. I won’t be returning.

The staff were fantastic, particularly Ryan and Jess.

It was maybe a little overpriced as breakfast wasn't included.

The staff were extremely helpful and courteous. Breakfast on Sunday morning was the best we had had for a long time !

Room was beautiful, Staff were more than helpful and breakfast was amazing

everything was great

The member of staff that served us was so kind and attentive, she was there alllll night and first thing for breakfast

The room was slightly dirty, a bit dusty and the shower wasn’t clean, we didn’t really mind but there definitely is people who will mind

Location good for our tennis tournament- we didn’t have breakfast- just playing so not convienient. A bit noisy but understandable in a pub.

Spacious, comfortable and nicely decorated room. Used as base for getting the train to London. Perfect location. Great pub with great food too

Can’t fault it

Difficult weekend because of the bad weather. Room was spacious shower room vast. New person taking over and as a local is invested in improving

The staff were really happy and friendly. Check-in and out were both quick and easy. Our room was spotless and came equipped with tea and coffee (Nespresso) making. A bottle of tap water and 2 real glasses were also out. I chose the full vegetarian breakfast option which was freshly cooked and delicious.

Staff really friendly, thank you

Ok so I tried to contact the hotel the day before with questions I stated calling at 9 left x3 messages zero response Emailed .. nothing g until day of my stay Made me co corned I may not have a booking I did not j ie the area and a long drive so I wanted to check taxis etc

Lights hanging off wall in bathroom meaning too dark to get ready Intense ticking sound constant 24/7 from the bathroom like Japanese torture Scruffy tired and clearly no issues ever reported by chambermaids I paid full amount t and when asked about bc everything told we are busy it’s Xmas and again sorry just taken over the place not had a chance to find out issues with rooms WELLDONT RENT Them out! I still paid 🤷‍♂️ would not stay again

Location close to the station (business in London). Excellent staff.

Room did not appear to have an opening window, I suspect very stuffy in summer.

Lovely room, superb breakfast, great atmosphere in the bar. A little on the expensive side but well worth the extra money.

Perfect location for my business meeting at Mercedes World (Brooklands) - I walked it in under 15mins. The hotel is charming and characterful, the service was brilliant (loads of staff, special mention to Sotty). I only ate breakfast there but it was exceptional. Cooked to order and everything was cooked to perfection, even the black pudding!

Very disappointing! Been here twice this year with these friends who travel from Croydon, Oxford and Cranleigh to meet us. This time it was a very different experience. Drinks took forever, food was very slow and when it finally arrived it was luke warm! We are not rude people but having complained to the restaurant manager (who I have to say was passive aggressive) then the General Manager who blamed the young staff and then said the restaurant manager would get a disciplinary!). Not really what we wanted to hear to be honest. Then offered to recook the food. To be honest having waited an hour between starters and main meal didnt want to risk waiting another hour! I really am not sure how they will cope with the Xmas meals. The waiter was lovely just a shame he didnt have the team to back him up. We won't be back unfortunately 😔.

Lovely old building very near to Brooklands

Facilities were a bit “basic”

the decor. staff was friendly. handy location for eating out.

room wasn’t clean. little details like bin not empty. there was previous occupiers face cream left. tissue on the floor. dusty. the bear minimum we want from a hotel room is for it to be comfy and clean. we were treating ourselves to something nicer than a travel lodge… but at least that would have been clean!

La cercania a la estacion de tren. Cené alli una burguer q sabia a carne!!! Riquisima, la verdad. La habitacion es amplia y el agua caliente sale añ momento . La decoracion es muy original

El precio es un poco caro, está perdido de la mano de dios..

The location the rooms the staff

Room was beautiful but smelt of damp also the venue and food offer breakfast was amazing but dinner limited and drinks expensive

Traditional

Lovely stay, accommodation lovely clean everything you needed, staff very helpful nothing to much trouble. Food was lovely, would highly recommended. Lovely location, very quiet but convenient location to many places.

We stayed there recently and had a lovely time. I wanted to add that our Sunday Lunch was very good and Ryan & Melissa, our servers were friendly and efficient.

lovely looking pub, check in was not over friendly with very little by way of welcome or instruction. Room at first glance was lovely but lots of small issues with either bits broken or poor cleanliness. Tv has lead dangling from it and does not connect.

Das Badezimmer war sehr gut wie auch das Internet. Relativ Sauber

Zuviel unnötiger Kram im Zimmer. Hintereingang zur Rezeption ist kleine und und ungepflegt.

Perfect location for us. Lovely greeting on arrival and the room we had requested was waiting for us. Really well appointed, designed and imaginative retro room. Thoughtful home baked brownies. Excellent temperature controls. Quite dark for ladies applying makeup but the bathroom swivel mirror is well lit. The bathroom was a delight with a large Victorian claw foot bath to try as well as the modern shower. Maybe a hotel guest book would be a good addition. Thought the accommodation was good value.

Room was great, staff helpful, food great and really near stations for connections into London

All good

I’ve stayed here a few times, but sadly it feels increasingly neglected and a little tired. My room was very dusty, and both the toilet and shower tray hadn’t been properly cleaned. The lady on reception was helpful and gave it a quick clean as no other rooms were available, which I appreciated. Unfortunately, noise from guests in the garden area (which my room overlooked) went on past 12:30am, making it hard to get any rest. I don’t usually write negative reviews, but as someone who stays in the area weekly, I’ve found other hotels to be a much better option.

I was surprised to find the hotel really as near to the train station as I had expected – it all felt wonderfully safe for me as a single traveller. The staff were extremely friendly without exception, everyone always had a smile for me and was full of kindness and warm-hearted humour. The room was spacious and bright, and equipped with lots of very tasty tea and an honesty bar with lots of lovely bits and pieces for the occasional sweet or savoury nibble. Even the little booklet with information about the hotel and things to see and do in the area was fun to read. The hotel is full of character, some places modern, some as if time had stood still and you were transported to cosier times. The staircase was wonderfully creaky and comfortably carpeted, the wallpaper rich, and the rooms easy to get to and safe. The curtains really darkened the room 100%, and the bed was equipped with plenty of cushions – great for reading in bed, sleeping and waking up relaxed! When I opened the curtains, the sunlight poured through the large window wall, and it was all just heavenly. The breakfast times were generous, from very early until 11 o’clock. The choice was wide, and I thoroughly enjoyed everything at my own table, with plenty of space to start the day at my own pace. Dinner in the pub was very tasty and plentiful, the prices all reasonable for both food and drinks, and I was welcomed very warmly. The pub was always well visited in the evenings and full of laughter and conversation, which I enjoyed from my single table. I always found just the right amount of entertainment or quiet, whatever I wished for. Help, if needed, was always near, and there was always a good, lighthearted spirit to feel throughout. This hotel isn’t for those who expect flawless polish or shiny perfection, but for those who love a place with soul. I would highly recommend this warm-hearted hotel. Was genuinely a bit sad I had to go.

Very roomy and cosy furnishings

A little away from nearby shops. When you don’t drive

Overall we enjoyed our stay at the hotel we were there for 3 nights. Our room was in a little annex on the ground floor near the car park. The room itself nice, and the bathroom was lovely with a roll top bath and big walk in shower. The room was supplied with a small coffee machine which used pods, there was no pods, or milk in the room when we arrived They were never replaced and we would need to go and ask for a couple every day. We only ate their one evening and that was very disappointing. We had scallops & Linguine. When it eventually arrived after over half an hour, the plate was cold and there was very little linguine, but masses of oil. She was obviously busy and the left very quickly. We were the only ones in that area. Ages later when a member of staff came to collect the plates, we told her about our concern. The member of staff said she would speak to her manager. We ordered 2 deserts as we were still very hungry. The deserts were fine. They eventually didn't charge us for the deserts. On our last day there we decided to risk breakfast there, which I have to say was nice. The staff were friendly enough.

The towels not being changed and the room cleaned was disappointing. I’d made the bed but had expected the towels to be changed and the room checked. Disappointing

Location and the staff were lovely

Close proximity to station for walking with luggage. Beds were comfy although duvets and pillows were lumpy and too warm for summer.

The breakfast buffet table was not as good as a previous visit 2 years ago. There were no serving spoons for granola on table. Table looked unwelcoming with limited range of pastries in a closed wooden box. We were the only guests at breakfast. Outdoor areas such as tables and chairs and rooms were looking tired especially paintwork. The sink cold tap was warm. Some things were loose like toilet flush. Sink looked stained and toilet.

We had a very relaxing and enjoyable stay for two nights. Comfortable and attractive room, great pub food which we were able to enjoy in the garden and superb breakfast at the very respectable time of 11.00 ! The staff were very friendly, helpful and attentive.

Room 6 smelt damp and frankly the shower base had a good inch of mould around the edges. Shame really as it was my third time staying at the hotel

An excellent overnight stay at the Hand and Spear. The welcome was warm and friendly, the room was spacious and tastefully presented, everywhere was clean and fresh. The bar area is divided into areas representing the original use of the original house which gives it interest and character. The Sunday dinner was absolutely yummy and just what we wanted.

We stayed here in May 2025 and rented 3 rooms. We arrived in the morning since our flight from the US was early. They were very accommodating and let us store our luggage until we were able to check in. The rooms were very cozy and each one unique. We didn’t know it at the time, but this was our favorite place on our 3 week Europe trip. The beds were super comfortable and the rooms had all the extra details that make a memorable stay. Showers were superb with great water pressure and wonderful bath products included. There were snack baskets provided and a Nespresso machine, too. The Inn itself is in a great location, right next to the train station and walking distance of Weybridge sites. If you want a cozy atmosphere with the convenience of a great restaurant and pub right on the property, you probably could not find a friendlier staff or more hospitable place! I won’t come back to Weybridge unless I can stay here.

It pains me to write this review but I have to be honest in my recent experience during a short stay here. I found the bedroom to be a good size and the bathroom too, however, the carpet was dirty, the pictures in the room dusty, and it had a smell of wet-dog. Unfortunately it didn't end there, the bed was lumpy along with the duvet and pillows. I hope that this review will help in addressing the matters that I have mentioned. Also I found the outside around to what I assumed to be the kitchen was strewn with rubbish everywhere which is has an easy solution to it. Unfortunately, I will not be returning.

Rooms, though tastefully decorated, are a little tired. Very mouldy silicone in shower tray and clearly tea cups washed in sink rather than taken to be run through dishwasher. Reception area is very grotty and accessed from outside next to kitchen/bin store! Just small things missing like coffee machine, but no pods. Garden maintenence guy blowing leaves at 6am every morning also painful!! But... staff are friendly and location vibrant. Could be so good!!

Friendly staff, lovely food and a spacious room. Lots of parking. Good stay all round.

Second visit after a good first one a couple of years back...overall ok...staff pleasant and engaging but ...food was very average and breakfast pretty poor ..got the impression that because so few overnight guests were in that no real effort had been made. Room ok...clean but shower area needs attention ...new sealant etc and the place overall needs a tidy up...and a bit of investment..not what I'd call a smart pub and we won't return.

I don’t like leaving negative reviews so I will start by saying that the food we had, evening meal and breakfast, was absolutely first class. The location for our trip was also great. Staff were very helpful and pleasant. Now for the bad bits. Rooms are definitely not boutique and are tired. Rooms are nothing like the pictures portray. There were crisps on carpet, everywhere was full of dust, shower tray was filthy and shower seal needed a good bleaching. Front of toilet pan was dirty. There were coffee pods in the machine from previous guests. Room was poorly lit and bathroom was even worse. There was a strong smell of sewerage in bathroom and I didn’t hear a fan working at all. The room felt grubby but the sheets and towels were very clean. I would not recommend staying here. I expected far more for the money we paid.

A pleasant stay being the result of friendly and accommodating staff. The room was comfortable and imaginatively decorated. There were some maintenance issues with the room which were reported and could be easily rectified. Some noise from the lively bar below percolated into our room, but stopped at a reasonable hour.

Proximity to train station very useful Staff welcoming

Had to ask to swap rooms due to dirty shower plug - full of hair and dirty toiler. Second room - carpet needed vacuuming - nuts on floor. Second day breakfast service quite slow Manager very kindly did not charge for second day breakfasts.