Premier Village Phu Quoc Resort Managed by Accor

Khu resort cực thích hợp nghỉ dưỡng gia đình. Villa sạch sẽ và mới, buggy phục vụ nhanh chóng, lịch sự và chuyên nghiệp, đồ ăn sáng ngon và thay đổi phong phú.

كل شي جميييل

لاشي

Everything was truly exceptional and completely exceeded our expectations. The stunning natural setting breathtaking ocean views spacious and well appointed villa and the warm attentive hospitality from the entire staff made our family stay unforgettable.

Staff, Anh. She is amazing. (Coconut Leave Art)

Had a great time staying in Villa 412 (4 bedrooms villa) with my family for 3 nights , stunning view, comfy bed, spacious sitting room, good setup ... if I have to be picky, it is the hair dryer, not very convenient to use. Front Office Team went above and beyond to assist us, definitely made us feel welcome. Beautiful buffet breakfast, plenty of options and food is delicious.

Amazing.like love will come again and again

Enjoyed the language class with Chloe

A beautiful resort surrounded by nature, with spacious villas, a very clean and swimmable beach, and many activities for families and children. The staff were consistently friendly, welcoming, and helpful. We initially stayed in an Ocean View Villa, which was beautiful, spacious, and offered excellent privacy. We later upgraded to a Beachfront Villa, which was also beautiful and very spacious, but much more convenient — restaurants, the main pool, coffee shop, supermarket, and Kids Club were all within walking distance. The resort offers daily activities, and there is a good selection of complimentary and paid water activities. Breakfast was varied with several cuisines and changed from day to day.

The Ocean View Villa was quite far from the resort facilities, making us dependent on the buggies, which sometimes took a while to arrive. The Beachfront Villa was much more convenient but offered very little privacy compared with the Ocean View Villa. The upgrade also cost us an additional USD 250 per night. Breakfast was good and varied but fairly standard for a resort of this level. As the resort is surrounded by forest, we were informed that monkeys may be present in the area. Guests are advised to keep doors and windows closed and not leave food outside, and we were asked to acknowledge these precautions at check-in. However, we did not see any monkeys or experience any related issues during our stay. Overall, we enjoyed our stay, but the accommodation is expensive and the value for money could be better.

Flotte og pene hus, nydelige omgivelser. Komfortabel seng og nydelig mat.

Alt for upersonlig. Her merker man at personalet er drillet til å hilse på deg men man oppdager fort at de kun har på en maske for å utføre jobben. Servicen kommer ikke fra hjertet. Langt å gå mellom fasiliteter, f.eks kun en frokostsal for hele resorten som strekker seg over ett enormt område. Bassenget trenger mer enn kun en rens, ser ikke ut som på bildene, det er slitt og har punktvis begroing, ligger mye sand i bunnen- selv etter rensing.

We joined the kids' activities(kids' yoga, squid 🦑 games). Kids love it and all staffs(Anh, Chloe, Huong )in the kid's club are very friendly and patient. Thank you 🙏

Place is really nice and those Villa arranged activities are great! Special thanks to our snorkeling and coconut hunting coach Phuoc.

One of the best vacation we ever had

Our stay at Premier Village Accor was absolutely unforgettable, largely thanks to the wonderful hosts Hang, Trinh and Quoc. They were incredibly helpful, kind and thoughtful with every single request we had throughout our trip. The service felt personal and genuine, and we really appreciated all the little care they showed us. We would definitely love to come back to this property in the future. The kids club has so many activities and the staff are so professional with kids. My 3 year old daughter happily went alone in the kids club while me and my husband finally got to enjoy some alone time at the beach! This is the best villa resort we’ve ever stayed in (and mind you we’ve traveled all around Bali, Phuket, Thailand, Philippines in the most expensive resorts but haven’t been this satisfied with the amenities, hospitality, activities and everything!

PHUOC and NGHIA We had an amazing time at the Coconut Hunting experience! It was such a fun and memorable activity. Our instructor was incredibly kind, patient, and friendly, which made the experience even more enjoyable. Thank you for making our day so special. We highly recommend this experience to anyone visiting Phu Quoc!

Amazing experience with Phuoc and The! High recommend. My three children loved it, delicious and fresh coconuts

Every thing perfectly

Khung cảnh đẹp,phục vụ tốt yên tĩnh lãng mạn,đúng nghĩ dưỡng bình an ngay bãi biển.Tôi thấy không thua gì Thái lan ,ở VN có một bãi biển quá đẹp và đi đúng ngay mùa mưa nhưng vẫn thích nhìn ra ngoài trời mưa bay thật đẹp

My 12 year old daughter and I took a free Coconut Leaf Art class guided by Anh. We enjoyed learning a new skill while bonding. Anh was dedicated and walked us through hands-on. The class was semiprivate with only 4 people in total.

Thien and Hau gave us a very excellent experience of coconut hunting thanks a lot

The staff is very friendly. The coconut is very fresh to drink.

Mr. Nhat delivers highly professional yoga classes with great kindness. We thoroughly enjoyed his lessons, adding wonderful significance to our journey with friends.

I had my first wonderful Vietnamese class with Chloe. She guided me patiently to learn everything from zero. It was an unforgettable experience in this resort. Also the sea view here, breakfast and workers’ welcoming attitude are all flawless. I’m glad to have the chance to stay here 🤍

good experience with Mr Phuoc and Mr Vy for coconut drink though it is short ;)

Very good experience. Happy time with Phuoc Vietnamese Class!!!

We stayed for 6 nights in an oceanfront villa, with 6 adults and 1 child. Overall a fantastic stay. We really appreciate the staff being always polite, friendly, and always trying very hard to help. Occasionally some language difficulties and miscommunication, but we always got the feeling they were trying their best. Viet was very friendly. Check in was smooth, we purchased a Accor membership and were rewarded with late checkout at 3pm. The villa was beautiful, but some crumbs left on rug when we checked in. Our private infinity pool was lovely, however they do need to clean up some algae staining in main resort pool. Buffet breakfast at the Market was fresh and tasty, with good variety. Dinner at Market was nice, service very helpful, they got a few orders wrong but offered us complimentary ice cream. Beer was cheap and good. Hui, Kiet and Hoi served us at Corallo restaurant, we left a card game on table accidentally and they delivered it back to our villa afterwards! The food was very good, especially the pizza and lava cake. The fish was fresh. The fire show was skilled and impressive. Spa was elegant and clean, the massage was nice. Beach is beautiful when weather is good. We made use of the billiards table, ping pong and table soccer in lobby. Fitness centre was spacious with limited but adequate machines. Buggy service was pretty good, they always let us know if we’d have to wait.

Experience was great servers “Noodles” & “Tune” took great care of my party of two

The hospitality

Nothing

We are currently visiting Vietnam for the first time and are absolutely in awe of the property. It is truly exceptional—spacious, private, and beautifully designed. We originally booked an ocean view villa for our family of six and were pleasantly surprised to be upgraded to a beach villa. The beach is pristine, and having a private pool was a wonderful bonus. We also appreciated the various complimentary activities, such as snorkeling and fishing, as well as the programs designed for children. In fact, our children loved the experience so much that we extended our stay by an additional night. The staff has been extremely welcoming and hospitable, with Andrew and Vy providing particularly excellent service. It was also a relief to find that the restaurant offers halal options, and we have enjoyed the breakfast and the convenience of using the hotel app to communicate with the team. The fire show was superb.Additionally, thank you for the complimentary tickets to the Kiss of the Sea show; it was a thrilling highlight of our trip. Thank you for such a memorable stay.

No convenience store and one more restaurant would have elevated the experience

員工非常有善

Everything was great at Premier Village, they made a lot of efforts to make our stay very confortable

The villas are beautiful and very clean. Very good breakfast and nice beach. The hotel staff were very nice and helpful . They gave us a late check out without hassle or extra charge.

Nothing - everything was perfect!

What an amazing place from the time we arrived to the time we left! The location, facilities and activities were so entertaining. A special shout out to the staff who were always so friendly, super polite and attentive to our needs. We did an In Villa BBQ and Windi our waiter was sooooo good, the best waiter we have ever had, he was so lovely, polite, respectful and friendly. We were very impressed with his great service. Special compliments to the chef who cooked all the food to perfection and made the dining experience truly remarkable!

I will start with 2 big inconveniencies first: 1) Buggy issue. Due to the very big territory of hotel you need to pick up buggy to get from one point to another. And it takes you sometimes up to 20 minutes waiting. General, you can spend more than 40 minutes to wait for buggy, get to one point, do some things there & getting back. Taking into account that Phu Quoc island & the hotel are very family vacation you need to keep in mind that 'no rush, no hurry' atmosphere is typical here. But its better to spend this waiting time for something else - swimming for example. 2) All inclusive is NOT typical All inclusive. If you used to Al meal system in Turkey or Dominican Republic for example, here it is not so. Moreover, it is Al with many restrictions. For example, your Al menu will contain only 3 fresh juices (when in paid menu there are more than 10). Lunch & dinner you need to choose from limited Al menu as well, not buffet system. There are a few buffet dinners during the week & you can choose. All the rest is A-la carte menu (of course, you should pay for it). Or limited Al menu. You will definitely not be hungry. But you need to be prepared that it is not Al, it is more likely limited FB with limited beverages. Due to this some of the staff always tryes to give you paid menu, even if you show the Al bracelet. One day we even put a complaint - because we paid for everything in avdance & we definitely do not want to control the staff who wants to make money on top of our payment. Now about good things. 1) Special thanks to all the personnel - especially to food & beverages managers: Viet, Vi, Khu Khan & Khan (he is responsible for the beach zone meal & beverages). You are so caring & supportive. Due to your attentiveness & all the best you did for us it was a perfect stay & atmosphere. We feel how maby efforts you devoted to make our stay very comfortable & perfect. Many thanks for all the previleges & service you did for us. It is entirely your merit that we were left with such a wonderful impressions. 2) All the villas were clean, cleaning personnel does its work very well. 3) One day we felt some chemical smell in our villa, and the hotel gave us another one - more private & separate. Hope this problem with the smell will be solved. 4) The villa system. Even if you are 2 people, you can book villa & divide each floor between only two people :)) It is good whe one person likes cool air, and another - warm air. 5) The beach is very good, there are enough of sunbeds & sunshades. But please take care because of the sun. In April the sun is very hot. 6) Spa service&maasage are very nice. We were especially impressed by sound bowls master-class that Ms, Yuri did. After that sound you feel very calm & relaxed. 7) The hotel is situated in a private distant part of the island. It is good because there will be no stangers or crowds. But due to distance there are no cafes or supermarkets nearby. So, it is better to take Al system (taking into account the peculiarities of it). General impression: very good, but not 'wow'. And I would like to put 4.5 out of 5 stars & leave 0.5 stars for further improvement.

Breath taking views and wonderful accommodation. Staff were super friendly and accommodating. Would recommend in a heartbeat and hope to visit again if possible.

N/a.

A gorgeous location and a stunning villa. We loved our time there and didn’t want to leave. A special thanks to Bao, his service was excellent. The buffet breakfast was a highlight too

Not applicable because everything was amazing

Morning yoga is very nice. After yoga I feel so refreshing and having good stretches . Thanks to Mr. Khat is a very nice trainer too

Overall I gave our experiences 4/5. I don’t particularly find this close to a 5 star resort and here are our positives and negative experiences. Cons: 1) I thoroughly enjoyed the discount advantages as an Accor Member, and we even paid extra to be upgraded from the Garden Villa to Ocean Villa. However, it was a lot of stairs to get down to our villa. This isn’t good for if you have an elderly family member or with disabilities. You may want to pay extra for the beach villa as it’s less stairs to get to your villa and you have beach access. If possible, request your villa closest to the amenities as it is a very big resort and at times, we had to wait every 20 to 25 minutes on their schedule. Or call to request which they will tell you when the buggy comes so that you don’t have to wait outside the entire time. 2) The resort needs some refurbishment even if it’s only built not long ago. Our villa needed repainting and cleaning of the pool ( there was algae growing). See my pics attached. Also the villa needed some deep cleaning - fingerprints on the exhaust hood above the stove and brown stains on the walls. There needs to be some detail to attention. 3) The inconsistency in some of the service staff. We had great experiences with the front desk and buggy drivers but some of the wait staff in both the Market and Corallo restaurants needs customer service improvement. Our second day at the morning breakfast, we had to ask for the baby chair twice and they also did not bring the baby utensils like they did the 1st day. Those small detail matters. At Corallo, the server who served our dessert when told we were sharing between couples, placed them to only one couple. It seemed like they didn’t understand what we asked. When we ask to sign the bill, the server asked my husband if he could write a Google review which we found unprofessional as felt that we were being burden to. 4) The children’s center needs to change or haul out their toys as it looks like it was utilized too well. Also, there’s no baby change room anywhere even in the restrooms. If you want to make it baby or child friendly, a changing table should be considered. Pros: 1) The morning breakfast buffet was excellent and selection - vegan and gluten free options. They even had fresh fruits and juices. 2) The resort pool was a nice amenity and it was big and not too busy. 3) Spa was really nice as well! I would love to come back again and hoping when we do, some of our negative experience will improve. I believe that if some of the staff may have the experience to visit an international 5 star resort - they can be able to learn what will need for them to be set apart

We just finished a two-night stay at the Premier Village Phu Quoc Resort, and "perfect" is the only word to describe it. As Platinum members, we felt incredibly well looked after from the moment we arrived until the moment we left. The absolute standout of our trip was Hannah, the Guest Experience Supervisor. She went above and beyond to make us feel spoiled. She had originally arranged a complimentary pickup for us, but due to a delay with our fishing charter, we unfortunately missed it. Despite that, Hannah was right there the next morning to greet us, checking in to see if there was anything at all we needed. Her proactive care and helpfulness throughout our stay truly moved us. A big thank you also goes to Andrew, who handled our check-in. He was professional and thorough, taking the time to show us every detail of our villa so we felt right at home immediately. We also had a blast with Thien, who guided us through snorkeling and "coconut hunting"—it was a highlight for the whole family! The villa itself was so stunning that we invited some friends staying nearby to join us for dinner and a spa session. They were honestly jealous of our room! The layout, the private pool, and the views are world-class. Thank you to the entire team for such a memorable stay. We are already planning to come back with more friends and stay much longer next time. Highly recommended!

Family of 4, stayed in an ocean view villa for 5 nights. Spacious rooms with a breathtaking view — just amazing and true to the photos on the website. We enjoyed our private pool every day and loved that it was refreshing. The sunsets and fireworks every evening were spectacular, and hearing the sounds of wild monkeys in the late afternoon was a real highlight. It’s a hidden gem in the 'jungle' with a beautiful park area. The beaches are clean and well-maintained. The buggy service was brilliant, though we enjoyed walking as well. Excellent service from the staff; being welcomed with 'xin chao' everywhere created such a positive atmosphere. Great food for lunch and dinner, and an amazing breakfast. It was very generous with a high variety of fresh, sweet exotic fruits. They even have their own barista, so we enjoyed a perfect cappuccino every morning. We felt like we were living in paradise. We’ve created lifelong memories for our family and truly hope to come back one day.

The best thing about this resort was the people ! Especially Viet but also Vy and Noodles , Hannah and Alex the chef and pretty much all the staff .

We had a great villa, 227 which was opposite the beach/Juice bar without paying the on the beach extra price, so could swim in the pool or sea which was almost 30 seconds away! Food was good and breakfast was a bit busy but looked after by the staff well, especially the lady on the egg station. We attended the bbq night and Vietnamese night and special thanks to Huong for the service. We would return again!

We had an exceptional yoga course at Premier Village Pho Quoc with Coach Nhat. As a first timer, we learned some basics and will come back to update our skills. Great experience and thanks our patient and kind coach.

The hotel is excellent!! Nice villas, tasty food, beautiful beaches and nice activities! We plan to come back.

We have come to Premiere Village Resort PQ with my friend, at here we did enjoy nice time together specially The Sunset time, very peaceful and good atmosphere for relaxing, highly recommend

Xuan in massage is perfect, relaxing and positive.

yuga class wjth thien, was relrxing way to open our day. great way to open beautifool day

It's a beautiful location.

The service is very poor. Not just slow shocking execution. Beyond all else though I asked to speak to the GM to resolve issues and improve our stay. 1 meeting I had booked with him he didnt arrive for and from that point forward entirely ignored any attempt to speak to him. At first I wanted to offer feedback in good faith because this could be a great resort but if the GM isnt interested in hearing feedback then you know all you need to know. Rooms not clean and in a poor state or repair. Service and dinner was slow and often wrong. You spend 1 hour a day waiting for buggies to get around. They claim to have bikes to use -they delivered 4 childrens bikes for 2 adults and 2 children- 3 of which broke during the 5 days we used them. 2 restaurants so limited choice. The chefs are incapable of cooking eggs fot breakfast. If it was 1 or 2 issues then there would be some hope for this resort but it's as if they fall short on almost every aspect of the delivery. The GM has been blessed with a stunning resort and clearly thinks that is all that is needed.

The location at the southern tip of the island is scenic, though quite isolated — getting anywhere of interest requires a long drive.

During our stay, 25 million Vietnamese dong (approximately $950 USD) was stolen from our room. When we requested to review the CCTV footage covering the area around our villa, the staff refused. They advised us to call the police, claiming we could then view the footage together. However, once the police arrived, the hotel management took over all communication, refused to provide us with any translation, and excluded us from the conversation entirely. We were denied a written incident report — both by the hotel and by the police. Throughout the stay, the staff showed no concern for the situation and were unable to communicate in either English or Russian. The experience was deeply unpleasant, and I would strongly advise against staying here if you value your safety and the security of your belongings.

I tried the yoga and stretching class with NHAT. It was amazing. He is wonderful and professional

Then was wonderful teaching us sime basic Vietnamese for day to day use! Also he was excited to answer all of our additional questions!

We ended our 2 week holiday around Vietnam by spending 4 nights in Phu Quoc. We chose this resort due the reviews and photos. Unfortunately we were greatly disappointed by our stay. Our Eden Villa #801 was not functioning as it should have been for guest paying over $900 AUD per night. The Villa was ridiculously hot when we arrived and it took a couple of days for the air conditioning to catch up. We couldn’t sleep in the master suite the first night because the bedroom was 29 degrees. Next morning the shower mixer came off in my hand. They supply shampoo and body wash but no conditioner. They did supply some once I mentioned it. The pool although lovely was missing so many tiles that it was unsafe for our children. Their solution was to drain it and fix it that would take 5hrs. We asked to be moved to another villa but this request was ignored. They did end up fixing the pool on a day we were out. I had to call them to come with bug spray as there was a cockroach on the toilet door. We paid almost $300AUD for their seafood night and it was nothing special. The breakfast each morning was quite disappointing . Not many western options available. All the pastries had been frozen. There were hundreds of Chinese people staying at the resort and they were extremely rude. Pushing our children out of the way at breakfast and trying to take coffee out of our hands. Over a dozen buses would arrive in the morning to take them on excursions so trying to leave the resort in a Grab before 11am was impossible as they close the road off for the buses. We had dinner one night at the beach bar with some cocktails and that was nice. We did in room dining most nights and that was always good.We met Tien the food and beverage manager and he was a highlight to our stay. We had nightly massages included in our accommodation and they were wonderful. The beautiful receptionist Moon was just so sweet. I wanted to bring her home with me. Unfortunately we would not stay here again. Yes the resort is beautiful in a good location but just too many negatives to pay that sort of money. If we had been moved to another villa or offered anything for our discomfort I may feel differently but it didn’t seem to bother them that we were unhappy.

Очень красивое и живописное место. Не многолюдно. Чистый и ухоженный пляж. Доброжелательный персонал, помогут с любым вопросом.

Немного настораживало соседство с обезьянами.

1. The room was really very nice and cozy with the sea waves coming just across … the room was really awesome

1. Service was very poor 2. Hardly anyone can understand English, which is a huge problem for foreign nationals 3. Buggy service was very poor 4. One buggy was so much in a hurry, that it went off before all of us could get seated… and that resulted one of our family member being getting injured 5. I don’t think the hotel is yet ready for foreign nationals

The beach is good, but if you want to visit the beach it is avalible to pay about 40$ per person to get to hotel territory.

The villa was dirty, with an awful smell in one bedroom. We just closed the door and avoided going there, even though the odor seeping from under the door could still be felt. The villa was old and inconvenient to stay in, with three levels connected by a quite dangerous staircase. The villa pool was not suitable to use in the evening; the water was freezing cold, and you just didn't want to use it. The restaurants were relatively good, but I cannot say they provided any exceptional experience—just regular. At breakfast, there were a lot of choices, but the resort is huge and all guests gathered in one building that was not very spacious, so you didn't feel like you were in a 5-star hotel but rather in a regular, really noisy canteen. In the morning such expirience harm you. The territory was huge and well managed, but it was not very convenient to walk because every 15 seconds a buggy or electric bike of the staff passed by you. And their greetings, by the end of the first day, became really annoying—like trying to say hello to everyone moving in a crowded street.

조식은 대체로 만족 합니다만 각 나라별 대표적인 음식은 많이 부족 하다는 느낌 이었습니다. 개별 수영장은 크시는 만족 합니다만 수영장내의 물이 매우 차서 어린 아이들이 수영장을 이용 하기에는 부적합 하다는 생각이 들었습니다.(바다물 보다 약 섭씨 5도 정도 낮은 느낌 이었습니다.) 주변이 매우 조용 하였고 청소가 잘 되어 있어서 휴식을 취하기에는 적합한 리조트 였다고 생각 됩니다. 또한 아침 식사 하는 식당의 관리자인 NGO 라는 여직원의 고객 응대 하시는 내용이 매우 좋았습니다.(칭찬을 꼭 하고싶은 직원 입니다.)

상기 좋았던점에 비하여 조금만더 고객에 대한 올바른 응대 방법이 아쉬웠습니다. 첫번째로 저는 가족(저희 부부와 제딸의 가족과 함께 여행 하였습니다. 총6명)과 함께 25년을 즐겁게 행복하게 보내고 새해를(26년) 맞이 하고 싶어 신년 이벤트에 참석 하고자 25년 10월21일 확정 예약됨을 최종 확인 받고(HB2R4@accor.com의 메일로 통보 받음) VND17,212,500을 지불 하였는데 막상 12월31일 행사장에 가서 예약된 테이블을 확인 하니 저희 테이블자체가 존재 하지 않아 가족과 함께 몹시 당황 하여고 언성을 높이며 이럴수 없다고 항의 하여 겨우 테이블은 배정 받았습니다.(참고로 제의 숙소는 214호 였습니다.) 또한 로비의 직원들 표정이 매우 어두운 표정이라 생소한 푸꾸욱에 처음온 고객의 입장 에서는 조금은 자연 스럽지 않았습니다. 두번째 관련하여 저희 가족은 12월23일 빈펄원더월드에 체크인 하여 12월30일 체크아웃 하였는데 남부의 메이저급 리조트인 프리미어빌리지가 빈펄원더월드 보다 매우 훌륭 하다는 생각이 들지 않았습니다.(귀사의 직원이 고객을 응대 하는 방법에 대하여)

A five-star resort that makes guests wait during check-in and doesn’t even offer a glass of water at check-out. Even with children, no water was provided. There’s nothing for kids to enjoy—just one outdated kids’ club. Not recommended for family trips.

The villas are spacious and well appointed.

Very limited dining options that are massively over priced. The on-site Grocery store had less stock than a school tuck shop.

الفيلا والاطلالة اكثر من رائعة مكان يجيب العافية بعيد عن كل ازعاج

ادوات الطبخ غير متوفرة الا لما تطلبها وبرسوم مو شوي لليلة مافيه الا ثلاث ملاعق وكاسات وفتّاحة ال 🍾

المكان فخم جدا وجميل على البحر والغرف والحمامات فخمه.مكان مناسب للمسلمين.الحمامات بشطاف لكنه اندفاعه قوي جدا .تعامل الموظفين راقي جدا وبشكل عام الجزيره كلها محترمون ومؤدبون واحترام للمسلمين كبير ويخبرونك عن الحلال في الاكل.المنتجع راقي جدا والشاطىء نظيف.الفطور الصباحي متنوع ورائع.لو عدت لفكوك سأكن فيه

موقع الفيلا217 كان في جهة الامواج قويه عدة ايام وصوت الرياح مزعج.في الجهة الاخرى كان البحر هادىء وهي الفلل القريبه من الاستقبال اعتقد رقمها 101 ومابعدها الي 114.حاولت تغيير الفيلا لكن لم يجدوا سوى واحده بينها وبين البحر رصيف وبجانب بار فخفنا من الازعاج عمال التنظيف سيئين في عملهم ولايقومون بالتنظيف بشكل جيد ولايوجد ملاعق وسكاكين وشوك كافيه.بل واحده او اثنان فقط.اشتري من برى وتعال.مهم جدا تحتاط للتسمم لذلك جب معك حبوب للنزلات المعويه في الجزيره

The sand and sea is gorgeous, the food and beverages are of a very high quality. I am glad that we ordered the wine that we wanted to be in our villa well in advance of our stay as they had sold out once we got there. They did a wonderful job at decorating the villa for one of our birthdays (at an extra cost). If you are in a beachfront villa, would highly recommend the in villa bbq - however in any of the other garden or ocean villas there is no outside table so I imagine you may have to eat inside which wouldn’t have the same experience.

Despite multiple communications ahead of our stay that we were with a baby and needed to be close to amenities, we were put in one of the furthest possible villas and were having to wait over 30 minutes for a buggy on the first couple of days. Thankfully after speaking to management we were able to move villas but it was disappointing to say the least. If you are booking as a family, I would recommend booking a beachfront villa as they are all closer to the amenities (within walking distance) so you don’t have to rely on the buggy. With the rates they are charging, charging extra for plates, cutlery and cooking equipment when there is a kitchen is just crazy. They did provide a microwave and a crib at no charge, but the cleaning staff threw away our microwave sterilizing bag in the middle of our stay and didn’t rectify this. We ended up having a good stay overall but lots to be improved on in terms of customer service.

Miejsca tworzą ludzie. W tym hotelu są to nie tylko niezwykle mili i przyjaźni ludzie, ale również cudowna przyroda i niewiarygodnie wygodne i eleganckie wille. Stosunek jakości do ceny kosmiczny. Mamy ogromne szczęście, że odkryliśmy to miejsce !

Komary

Beautiful and comfortable villa with beach views from every balcony. Great food, stunning beaches, lovely and accommodating staff. We didn’t want to leave.

Nothing

Resort was amazing very spacious, luxurious, pristine beach, vegetarian menu, buggy service, front desk everyone weee so friendly and taking care. Common areas and restaurants were so clean and attention to detail is very good One thing I would appreciate is that they should have trash can outside in the resort and beach. Also should ban plastic completely so the beaches can stay pristine and clean.

Thien so nice！！ The meditation class was wonderful. We experienced it as a family. We tried it last year as well and it was very good, so we decided to join again. This year it was even better. We would love to come back again next year. Thank you very much.

Fantastic villa, beautiful grounds, accommodating staff. I would definitely come back.

Nothing

Beautiful location and resort. But Manager was clueless of what is service in hotel industry. They said 10 USD per Crockery set per nite in a 4 bedroom villa even though we paid almost 4000 USD for 3 nites. They had zero flexibility. Breakfast had nothing indian. No activies although such a beautiful resort No one in vietnam understands courtesy, manners, smile, flexibility or service. It started from vietjet and then in both the resorts. If u go to bali or Phuket then also u can see 10X difference in service levels.

It was a fun experience. You can also eat fresh coconut. Hau, Nhut, Ni are very kind. Thank you

It is difficult to briefly describe such a wonderful experience our stay at the Premier Village Phu Quoc was. From the moment we were greeted at the airport to our checkout our stay was sensational and we were treated like royalty. Every single staff member provided exceptional service always with a smile and no request seemed to be too big. We were blown away by the Villa we were upgraded to - It was huge and had the most magnificent views of the ocean and beach. We could even watch the fireworks each night from our bedroom balcony. The Villa had a kitchen with full sized fridge , large dining table in the expansive living area , large balcony with outdoor setting , infinity pool with lounges and umbrella, each of the large bedrooms had an ensuite and there was a powder room off the living area. The main bedroom was massive and well set out with a private lounge area, a desk, chair and a king sized bed. There was also ample cupboard space and a safe for valuables. The ensuite had shower and a big free standing bath. There was a nice red wine, fruit and containers of dried friits and nuts waiting in the villa when we arrived and a complimentary mini bar in the fridge which was to be replenished daily. Kim set up our resort app which gives you access to assistance with booking restaurants, shuttles or anything else you might need. The shuttles run constantly to transport you around the resort so you don’t have to walk anywhere if you don’t want to. The dining was fabulous with choices of 2 restaurants Vietnamese or western. The food was exceptional every single time we dined and the service was even more so. Breakfast buffet had so many choices and we also could choose from an a la carte menu but the highlight for us was the surprise breakfast dishes the chef would send out to us - we enjoyed these so much. Our evening meals were also excellent with my husband really enjoying the seafood buffet whilst I as a non seafood could still get a la carte. This was really appreciated as in some hotels there is no option for one guest to have a la carte if it is a buffet night. There is a choice of two beaches at the resort and we spent a number of days just relaxing at the beach and swimming in the ocean. We were really impressed by how the staff cleaned the beach each day to make it pristine for the guests. The water was crystal clear and the beach beautiful anyway but this extra clean up made it perfect. There were activities available if you wanted to be more active or you could just relax the choice was yours. There were so many things that I could mention that made our stay at Premier Village so special but I would run out of available space. This resort is pretty much perfect and could teach other resorts a lot . The staff are this resorts most valuable asset because even if a resort has a perfect location, beautiful accommodation, wonderful weather and magnificent facilities which this one did it is the staff who made our stay so perfect. We were so sad to leave and wished we had booked a longer stay. We plan to return as soon as we can and will be recommending a stay at the Premier Village Phu Quoc to everyone we know.

Wonderful class with relaxing the beginning of the day. Definitely recommend for all the guys coming to premier village resort

Отличный отель, правда и отелем не назвать в общем понимании. Это только отдельные виллы. Прекрасно оборудованные и хорошим дизайном

100☺️☺️☺️👍🏻👍🏻👍🏻💫💫💫💫💫Trung,Dang, The arw vey nice😆🙏🏻🥥✨✨✨so happy to join the coconut hunting

We are staying in a 3 bedroom villa and the water pressure is very low in the entire villa, even after complaining, hotel has done nothing to sort out the issue

It was a gorgeous experience in t Premier Village. I strongly recommended this resort for family trip.louis is friendly and helpful

Very nice experience to have outdoor yoga. Excellent view and professional coach Nhat! I will recommend my friend as well!