The Marion Hotel Pelangi Branch vs Similar Hotels

Reviews indicated mixed feelings about room size and some amenities, such as malfunctioning bidets.

Big and clean room; however, there were issues with the shower water.

Spacious rooms, but issues with flat pillows and noisy air conditioning.

Many guests mentioned the unit being rundown with various maintenance issues.

Multiple reviews mention issues with cleanliness, including filthy rooms and stained sheets.

The room was very dusty and dirty, and the furniture was poorly maintained.

Pillows and beds were dirty, with hair seen on the pillow.

Several reviews indicate serious concerns about hygiene and cleanliness standards, including dirty bedding and insect issues.

Many reviews praised the location for its proximity to shops and eateries.

Very convenient when want to enter to the shopping mall.

Conveniently located near Midvalley but not easy to explore nearby areas.

Convenient location with good access to amenities, although some issues were highlighted.

Helpful and friendly staff were frequently mentioned in positive contexts.

Friendly staff, quick response in WhatsApp.

Standard service quality for the hotel tier, with some issues related to feedback.

Guests reported lack of response from management during complaints, indicating poor service quality.

Breakfast not included at this price point, which was noted by guests as a downside.

Standard quality for this hotel tier.

No specific food and beverage complaints were mentioned.

Positive mentions of food options available nearby, though limited by some guests.

General complaints about lack of basic amenities like a functional water heater and issues with towels.

Some amenities in good condition, but the pool was dirty.

Good facilities, but some amenities like a microwave were missing.

Facilities were noted as good, but there were suggestions for improvement.

Several guests felt the hotel was a good value given its location and basic amenities.

Good location, but not worth the price for the cleanliness.

Some issues but overall reflected good value considering the space and amenities.

Perceived value impacted by cleanliness and maintenance issues, leading to dissatisfaction.