Adults Only Club at Lopesan Costa Bávaro - All Inclusive

It was the first time staying here and it was a wonderful experience! We loved how beautiful and clean it is and I can’t stress enough how wonderful our butler Oliver was! He went above and beyond and every time I return from now on I won’t stay unless he’s my butler!!! Debra with the entertain group was hilarious! All the staff at the restaurants were amazing! I will return to this amazing resort!

Very nice hotel

Food is average. Drinks are low quality. Entertainment needs improvement. Some areas had the AC turned off. I give this hotel a 6 from a scale of 1-10.

This is my second time going to this property 5 star everything

Food and service were excellent. More options for lunch would be nice.

Everything was amazing at this property.

Great and friendly staff,

The property had rain damage, we had roaches in our room , I think that indoor activities should’ve opened earlier due to the rain so that we would’ve had more to do , the casino opened up almost an hour late and you can’t cash your chips in when they open you have to wait until 730pm when the tables open not when the casino opens. They went a day without cleaning our room at all. The facility was ok, our electrical outlets didn’t work properly none of them. We had to set up things a certain way or move the plug around so that our things can charge. Other than that the staff was good the food was ok and the activities around the facility were good ( when they opened)

Overall a nice place to relax and rest. Lots to do, even in the low season.

Great resort ! Is excenlent!!

Pools were not kept clean. Glasses, trash, water bottles, cigarette butts floating around in the water. Some of the staff was super friendly…but a majority was very rude. Resort is HUGE. No swim up bar here. Not sure how we missed that. While we may come back to Punta Cana…it will not be this resort.

Excellent allaround Hotel!!!

Room service was slow and food was always cold by the time of arrival. Fridge did not cool properly, outlets did not work properly. If you didn’t have a reservation for a restaurant they would not allow you to eat. When towels were requested they never arrived and I was required to get them myself. The food was mediocre at best and I felt as though I wasted a lot of money coming to this resort. Not to mention we have items missing from our room after the room was cleaned. Overall I would not recommend this property.

if I could go back, I wouldn’t choose it again. Don’t get me wrong, the place itself is beautiful. The architecture, the design, and the overall look are stunning — they did a great job with that. But if you’re someone like me who looks for a complete experience, this isn’t the right place. Customer service is hit or miss — some people are kind, others not so much. The crowd is also very mixed. It’s not really an adults-only resort, but it’s not fully family-friendly either. While there are activities for kids, there are also some that are quite inappropriate. For example, the “Perfect Couple” show at night included moments that I would never want my children to see. So, the hotel seems unsure if it wants to cater to families or adults. My room experience was disappointing. When I arrived, the room was dirty. I had to ask for a change, but the new room they offered was in a bad location. I ended up paying for an upgrade just to have a decent stay. The food and drinks were the biggest letdown. My husband got sick the first night, and the drinks were awful. If you don’t pay for the unique wristband, they serve you the lowest quality liquor. I can’t say the hotel is completely bad, but I also can’t say it’s good. Based on the review that made me come here, my reality was far from that. If I can save at least one person from coming here, I will — because overall, it was a very expensive mediocre experience, with terrible food and drinks.

Had a blast

Este hotel es increíble!! 10/10!!! Domingo, Daniel, Gregory, la chica embarazada que trabaja con domingo en la barra por el área de adulto! Fantásticos todos!!

The property was nice

I had a great experience staying at this resort. The food, drinks and staff were all amazing !

Staff are amazing. Really enjoyed the steak house, was hoping to try the Mexican spot. But I will be returning.

Overall it was a good stay but lacked entertainment during my stay. Food wasn’t the best either. The property overall is beautiful

Todo perfecto el.mejor que he ido so far

My family and I absolutely loved this resort!! The rooms were clean and spacious. They stayed pretty cool and felt nice coming in from outside. Theres plenty of dining options. My favorite was the italian and asian restaurant. Staff was very friendly. The only thing is theres a bit of a language barrier with some staff (most were bilingual). The beach was beautiful and hardly any seaweed where we were at. Beware of the men selling things on the beach-we ran into one who was trying to convince us to do exersions, however he didnt work for the resort and we were warned about it by staff. Another man was trying to sell us hats made of plants. They will target you if youre American lol. Also, if youre a cat lover like me, youll love all the kitties on the resort! They like to hide in the bushes and come out more at night. Overall, a beautiful resort with tons to do! Definitely recommend!

Perfect

The spa services were excellent.

The gym was amazing. There are many options to eat, there is a juice bar that it was really good. Something I didn't like it was that you have to paid the bowling, it is not included and the price it was ridiculous ,also the description of the view of the room it was not accurate, it was awful . There are a lot of cats in the property and they look how if no one feed them , it was so sad to see that. In general the hotel it not bad but is not a 5 star hotel and the price is too expensive for what they offer.

Fantastic hotel & service was amazing The bartenders in Adults only pool bar are fantastic

Great service. Very friendly staff

Property was very loud at all hours of the night. Adults only was not adults only as they advertised. Pool Towels were inconvenient to get. Food was of low Quality.

Good hotel exelent food

Awesome stay at Lopesan. If you are looking for a laid back more chill atmosphere this is the place for you but if you are looking to party and then some then this property isn’t for you

Excelente

They advertise on Expedia as adults only .. you will see nothing but kids, babies, families, teenagers .. even in the "adults only" areas .. honestly ruined the vacation that we intended to be specifically for a kid free time since we deal with many kids on a regular basis..

Loved this place, everyone was very polite & Nice ! I would definitely come back

I loved the pools and vibe of the whole place, I did encounter little creatures in the room that I killed but besides that I would rate this place a 10/10

The rooms and restaurants and pools are all very nice at Lopesan , I did like the layout of the resort it was a lot of walking to get to main areas the resort

The staff was very helpful and very knowledgeable. Isaury De los santos from consierge Expedia Was great an very informative, professional and knowledgeable.

I am married and my BD was August 4th which was the purpose of staying at Lopesan Punta Cana. When we arrived they told us that the reservation was due one person myself Not including my wife. It took us a long time to check in and we were were not happy. First time this happened with Expedia and I am reporting it .. we had to pay the difference so that my wife can be admitted with me in our room

No good

The room was always dirty insects, no towels etc. fridge didn’t work. Ask for service in variety of time without answer. Food reservation not available in various site for my all stay. Not recommend

My room was great. The refrigerator did not work so I didn’t take advantage of the beverages. My friends had issues with their rooms. In one of the rooms it smelled like mildew and in the other the door was broken so they were not able to lock their door the whole trip.

My family and I were seeking a 4-star or higher all-inclusive resort for our vacation. Having visited Cancun several times, we expected a comparable level of customer service and hospitality. Unfortunately, our experience at Hotel Lopesan in the Dominican Republic fell significantly short of these expectations. While the resort boasts beautiful infrastructure and impressive facilities, the level of service was deeply disappointing. The staff was consistently rude and unwelcoming throughout our stay. My mother, originally from Colombia and a resident of the United States for over 25 years, was particularly disheartened by the lack of warmth and professionalism. It was evident that the hotel is understaffed and that employees lack proper training on how to treat guests at a property that claims to be a 4.9-star all-inclusive resort. This was our first visit to the Dominican Republic, and it is regrettable that this experience left us with such a negative impression. Sadly, we do not wish to return.

It is a very aesthetic hotel. Not the best customer service, food is average, and cocktails are too sweet. I purchased my stay as "adults only” but the only thing that was adults only was one of the pool's. Overall it’s an ok hotel and had a good time with my spouse.

I ordered a swim up room on the Adults only side and for the 1st 2 days there were kids swimming in the swim out making loud noises and occupying all the space. I couldn't understand why there were children on the all adult side. The food was never at the temperature you requested. All steak was rare or medium rare I had to tell them burn it well done in order for it to be medium well. None of the meats, chicken, pork all were not fully cooked and maybe some like that,

Loved it just wish we could’ve tried the restaurants a lot of them were booked

The few things I didn’t like was the entertainment. There should have been a variety of music. Also the adults only side was really for the adults. There were kids everywhere. Other tan that we had an amazing stay. Food was great we'll be returning!

Over all I didn’t love this place at all. They don’t bring you enough wash cloths and towels. You have to keep asking and still don’t come. Suppose to have been on the adult only side and there were kids, I guess they over booked themselves. Rooms not cleaned daily. Customer service not as expected for the price point of this hotel. Their staff uses no English and doesn’t even try. Been sick on the toilet for 2 days not sure what’s in the food. Food restaurants doesn’t feel like service you feel like your being a burden on staff. Half my tv was blacked out even after coming to change it out. Bathrooms around resort were disgusting tp say the least!!!! I would recommend this place!!!! Over price and not worth the money!!!

This hotel was BEAUTIFUL ! I stayed on the adult only side, the room was so pretty & relaxing. I couldnt stay out of the pool, had a great time.

The property was really good and the night entertainment. What I do no like from the resort was the customer service from the concerges. Staff from the restaurants excellent customer service. Segestion- more atention to the commun areas bathrooms.

Not worth VIP , and of the staff didn't speak English. But the sort was nice , food was good.

Staff was generally unfriendly. The service by the pool area was poor at best. Not enough wait staff to service the amount of people. When going to the bar (because of lack of wait staff) encountered miserable bartenders who did not hide their disgust for their employment. My first day upon arrival decided to check out the beach with my wife and the so called lifeguards who unbeknownst to them I speak Spanish- flat out disrespected my manhood. It took every ounce of patience in my soul to refrain from a physical response. Lastly, the room reeked of mold. Much potential at this hotel. Too bad the hiring practices are leading to such poor service.

The food could be better and more authentic to the cultural but overall my experience was amazing. Would definitely come back .

The staff was very friendly and helpful, also pools were very clean and all over the hotel.

Great hotel, customer service amazing

This is our second year going to this resort. I would recommend it to anyone. Different variety of food. Waterpark. Different pools

Great. Would defiantly stay again!

Excellent Hotel

The food is fantastic. They have everything you need. The staff is always smiling and happy to assist you. The hotel activities are great there’s always something to do, so you never get bored and can truly relax.

I liked the rooms and the environment, also the resort was very modern looking and it felt like I was in different countries in different part of the resort. But, I was not a big fan of the food tbh, it was not bad but it was just mid. The service is not the best also. But it was not the worst. I would recommend this resort if you have kids since there is a water park. Oh and the show was amazing!!

Place was great, staff not so much

Be aware! No swim up bar . the pool closes 7pm daily !! There are kids everywhere even when you pay more for adults only - kids are in all of the areas and restaurants. They were even sitting in the barstools at the sports bar. The food is terrible. Not seasoned, you will have to eat off the resort. Not to mention the only late night food spot is the restaurant called the valley . Freezer food would be better. As far as the resort- Be prepared to walk everywhere - it’s Huge and spaced out. The staff is rude and will walk off in the middle of you speaking to them. The country itself was beautiful, and off the resort was amazing. I wish more people were honest in their tic tok and google reviews because had I known all of these things I would have booked elsewhere. Although the property itself is gorgeous the bad Outweighs the good. Consider yourself warned

Just a stunning property, beautiful grounds, huge and beautiful pools, outstanding food, and very friendly staff. 10/10. Can't wait to come back.

Resort Stay Review – Extremely Disappointed Over the past twenty years, I’ve stayed at more than 30 resorts, so I have a good sense of what to expect. While this resort was scenic and the rooms were visually appealing, several serious issues during my stay ensure that I will never return. 1. Booking Issues & Poor Customer Service I originally booked a stay from June 17 to June 22 directly through the Lopesan website. My wife and I double-checked all the details before finalizing, knowing it was a nonrefundable booking. However, when I received the email confirmation about 10 minutes later, it listed the wrong dates — in October, which would be impossible for us to travel. I immediately attempted to call their customer service but could not get through. The next day, I reached a representative who promised to escalate the issue. Two days later, I was told there would be no refund and that I could only correct the dates if I paid an additional $700, despite clearly inputting the correct information initially. The representative made it sound like the mistake was mine. When I asked to speak with a supervisor, I was conveniently disconnected twice. We ultimately rebooked via Hotels.com so we could still attend a friend’s birthday. I have attached the receipt from Hotels.com showing the correct dates. Frankly, the whole experience with Lopesan’s website and customer service felt deceptive, and I now question the legitimacy of their online booking platform. 2. Cleanliness & M

Very good

Was a great stay recommend it

Property is beautiful, cutomer service sucked. Room very humd and warm (a/c not functioning properly)

I love this place i been here 6 times and every single time is a different experience amazing place.

Did not like the bird and iguana scammers that walk the beach, other than that a great time and would come back

For

Bad customer service from the beginning. Rude staff . Poor courtesy. Too expensive for the service they offer

The staff is awesome!

Great

The hotel was great, the food was great, it’s really big that I didn’t get to full do everything on the property but no regrets!! Would prefer they figure out a way to separate adults only from families but I would recommend going there it was awesome

Food was great everything was great can not complain at all

The property is beautiful…definitely plan to walk everywhere. Use the map they give you because it’s ALOT of shops and activities and restaurants on site. The food at the buffet is ok…there are plenty options including vegan…we made reservation at the steakhouse. It was good. The room was beautiful. We had the swim up suite. The staff was wonderful and hospitable. There is a language barrier so download google translate.

Excellent!!

The Lopesan Costa Bavaro Resort is beautiful, especially at night with all of the lighting and water features. It’s also nicely laid out and affords various types of pools, bars, and restaurants to accommodate families, couples, and friends. Staff were friendly and attentive for the most part, though it could be challenging to get drinks while at the pool or beach from servers who seemed overworked as they took numerous orders at one time, which meant 30+ wait times for drinks. Lots of seating at the beach and by the pools was a plus. Check-in for adults only took quite a while and was a bit intense and unclear. We brought our 18 year old daughter with us for a graduation gift and the opportunity to enjoy adults only fun, but were met with a lot of questioning about her age. We booked adults only and learned that unfortunately that meant we would be in the furthest corner of the resort and at a distance from most of the entertainment since it seems the resort has more options for families than adults only. Apparently we could have upgraded to the unique option too with a closer room, better towels and beach bar access, but no one even mentioned this during check-in. Overall good stay for a first time at an all inclusive resort.

Yes I like it.

Claribel and Domingo from la pearla bar in the adults section made our stay amazing. Thank you !

Beautiful property, food was not good.

It was my first time at an all inclusive resort and honestly this one has been 10/10.. the staff, the resort itself, the entertainment, the room space, the view.. just everything was great.. check in and check out were long, and the pools close early however there are plenty of other things to do on the property..

Beautiful property! This isn’t a 5 star review mostly because of staff… Our experience with staff wasn’t the best. We came to find out only in our check in that most of the restaurants, with exception of the buffet, needed a reservation, but in order to make a reservation you need to be checked in. Well, majority of the restaurants didn’t have availability for the same night and others not until 4 days in advance. The resort didn’t seem to be full, I had a hard time understanding the reservations policy with so many restaurants…

Overall, I really enjoyed my stay—it was my second time there, and aside from the seaweed on the beach, I had no complaints.

My new favorite resort

I love this hotel it was my second time going there

The property was advertised as adults only. I read a paragraph that said children 18 and younger were not allowed on the property. There were children all over. My friends and I would not have booked this property if we knew that children were allowed. The buffet was horrible. Food was undercooked and cold most times. Specialty restaurants were good. We left the property twice for breakfast. The wait staff were attentive and polite, but my room wasn't cleaned for the first 2 days of my stay. I had to stop a woman in the hallway and ask her to clean my room. My refrigerator wasn't working and my TV wouldn't shut off. They replaced my refrigerator and TV remote the next day. I didn't get my upgrade as a gold customer. Someone called and apologized, and said they didn't have any upgrades available. They gave me a fruit plate and a bottle of champagne for the inconvenience, but I don't drink alcohol. The overall property was nice but we won't be staying there anymore.

Great food with a ton of options and staff was always on top of it and would make accommodations

Everything was fantastic

Good time

Excellent property and professional staff

Everything was exelant

Great property. So much to do. Friendly staff. Delicious food in restaurants with reservations. However, the food at the Atlantico buffet is NOT pleasant.

This is a gorgeous resort! The beach sucks but everything else is the best

Almost perfect except no ice machines, no deserts in coffee shop, no fans in common areas and air conditioners in all rooms /changed 4 rooms/ can’t be regulated by people only automatically set by hotel if too cold you must turn off.

I booked two adults-only rooms and paid extra for that experience, but families with children were staying in the same section. Kids were screaming in the swim-out pools and cribs were left in hallways, definitely not the relaxing adults-only environment I paid for. When I asked to move, I was told I’d be downgraded to the family section with no refund. On top of that, staff repeatedly harassed us to leave Google reviews, and one even grabbed my phone to offer to write it themselves. Very disappointing and unprofessional overall.

Advertised as Adults only and that is not true. Had kids screaming in a room down the hall in their adults only section. Only place kids couldn’t go was 1 pool and 1 restaurant. Should be advertised as limited adults only.

the place had roaches and they told me I had to stay in the room for the night. someone who “clean” the room tomorrow… as if you can clean roaches. they would not offer refund

Absolutely loved this resort, the food and amenities. Staff wasn’t always the warmest but whatever. Was very relaxed, will return.

Amazing place and workers.

My wife and I had an amazing time! Very beautiful and always stuff to do. There was a little bit of a language barrier as I expected, so had to learn a little Spanish while there lol.

Didn't like that we had to make reservations for most of the restaurants on property.