The Cenotaph
The Cenotaph, London Square, Sefton, PR9 0AZ, United Kingdom- Monument
English
Hotels in Southport9.2Exceptional(2,492 reviews) 
89% match
80% match
79% match
The Lord Street Hotel; BW Signature Collection
by BW Signature Collection by Best Western
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About this hotel
Luxurious Accommodation
Experience a stay at The Lord Street Hotel; BW Signature Collection, offering air-conditioned rooms with modern amenities and free WiFi. Enjoy the convenience of room service and a 24-hour front desk for all your needs.
Convenient Facilities
Relax in the shared lounge, dine at the on-site restaurant, or grab a drink at the bar. With private parking available and tours organized by the hotel, your stay will be stress-free and enjoyable.
Prime Location
Located just 2.1 km from Southport Beach, our 4-star hotel is also close to Aintree Racecourse and Anfield Stadium. Easily accessible from Liverpool John Lennon Airport, The Lord Street Hotel is the perfect choice for your next visit.
Nearby Attractions
Model Railway Village
Model Railway Village, Southport, Liverpool City Region, England, United Kingdom- Park
Kings Gardens
Kings Gardens, Meols Cop, Southport, Liverpool City Region, England, United Kingdom- Park
- Wheelchair Accessible
Rose Garden
Rose Garden, Meols Cop, Southport, Liverpool City Region, England, United Kingdom- Park
Hesketh Park
Hesketh Park, Meols Cop, Southport, Liverpool City Region, England, United Kingdom- Park
Princess Park
Princess Park, Southport, Liverpool City Region, England, United Kingdom- Park
Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
11:00 AM
Parking
PAID
Children
Allowed
Pets
Not allowed
Amenities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Bar
Tour desk
Golf course
Soundproof rooms
Facilities for disabled guests
Meeting/banquet facilities
Dry cleaning
Breakfast in the room
Bowling
Mini golf
Non-smoking throughout
Private parking
Sun terrace
Daily housekeeping
Designated smoking area
Shared lounge/TV area
Concierge service
Special diet menus - on request
Wheelchair accessible
Allergy-free room
Kid meals
Toilet with grab rails
Lower bathroom sink
Higher level toilet
Emergency cord in bathroom
Outdoor furniture
Wine/champagne
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
CCTV in common areas
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Breakfast takeaway containers
Key card access
Live music/performance
Broadcast Live sport events
Temporary art galleries
Stand-up comedy
Room Types
Double Room
Up to 2 guests14 sqmDouble bed (131-150 cm wide)
The double room offers air conditioning and a tea and coffee maker. The unit offers 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
14 sqm
In-room amenities
Coffee/tea makerAir conditioningHair dryerBathrobeDesk
Superior King Room
Up to 2 guests20 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
The double room offers air conditioning and a tea and coffee maker. The unit offers 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
20 sqm
In-room amenities
Coffee/tea makerAir conditioningHair dryerBathrobeDeskCots
King Suite
Up to 3 guests20 sqmExtra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
The suite offers air conditioning and a tea and coffee maker. The unit has 2 beds.
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
Room details
20 sqm
In-room amenities
Coffee/tea makerAir conditioningHair dryerBathrobeDeskCots
Deluxe Triple Room
Up to 3 guests14 sqmTwin bed (90-130 cm wide), Double bed (131-150 cm wide)
The triple room provides air conditioning and a tea and coffee maker. The unit offers 2 beds.
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Twin bed (90-130 cm wide), Double bed (131-150 cm wide)
Room details
14 sqm
In-room amenities
Coffee/tea makerAir conditioningHair dryerBathrobeDesk
Standard Family Room
Up to 4 guests18 sqmExtra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
The family room features air conditioning and a tea and coffee maker. The unit has 2 beds.
Sleeps
Up to 4 guests
2 adults · 3 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
Room details
18 sqm
In-room amenities
Coffee/tea makerAir conditioningHair dryerBathrobeDesk
Deluxe King Room
Up to 2 guests17 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
The double room features air conditioning and a tea and coffee maker. The unit has 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
17 sqm
In-room amenities
Coffee/tea makerAir conditioningHair dryerBathrobeDeskCots
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(2,492 total)
Provider-sourced guest reviews.
10/10
Reviewed Sep 19, 2026I love the support from the staff over the support and commitment of me proposing to my girlfriend they went above and beyond my expectations
Nothing the staff was amazing
7/10
Reviewed Sep 17, 2026Very clean
The walk to the other hotel across the road. Had to turn the tv off via the socket
10/10
Reviewed Sep 15, 2026everything
nothing
7/10
Reviewed Sep 14, 2026Clean and great location
Reception are abit small and that you have to walk across for breakfast
7/10
Reviewed Sep 14, 2026Breakfast was excellent- even if we had to go over the road for it!
Bed and pillows not comfortable.
1/10
Reviewed Sep 14, 2026Nothing whatsoever - it’s a loud pub with rooms - not a hotel.
The room was stinking of food and tobacco - being over a kebab shop - the warning in room was no smoking / vape and no drugs ! God knows who stays here - the bed headboard had skin imprint of a hand palm - carpets stained - overall shocking .
10/10
Reviewed Sep 13, 2026Ideal location, easy parking and very welcoming hotel
Nothing not to like
10/10
Reviewed Sep 13, 2026We love where the hotel is situated its like a little hub of friendly places Our upgraded room looked out over it all...we were seeing the Jersey Boys show at the Grand next door and this has access from the hotel so you dont even have to go outside Everything about this hotel is welcoming and friendly The room was spotless with a comfortable bed with lovely fresh bed linen My friend and i are looking forward to our next stay in November 🙂 Thankyou
Cannot fault it ⭐️⭐️⭐️⭐️⭐️
9/10
Reviewed Sep 13, 2026Location and staff, hotel is great 👍
Nothing
8/10
Reviewed Sep 7, 2026Location perfect , reduced price car park
Constant beat of music on repeat all through the night
10/10
Reviewed Sep 7, 2026Everything was spotless, the room and bar areas were very nice, and the staff were brilliant
Breakfast was located in a different building across a main road, so we skipped it
10/10
Reviewed Sep 6, 2026Clean friendly and great location.
Nothing
8/10
Reviewed Sep 4, 2026Good breakfast.Very friendly staff.
Not having to go to the sister hotel across the road for breakfast.
8/10
Reviewed Sep 4, 2026Location
Had to go to sister pub for happy hour x
10/10
Reviewed Sep 1, 2026Great location friendly helpful staff
Would have liked fresh milk for tea and coffee in bedroom
10/10
Reviewed Aug 31, 2026Loved it all, great welcome from staff, nice room, food fabulous ( across the road at sister Hotel the Bold ) upmarket feel , this company have raised the bar at Southport which suffers from a dearth of good accommodation generally. Would highly recommend and a great deal through booking.com . We will be back
Being picky, no toaster on the Breakfast buffet area ( hot meal order taken separately ) but did bring toast with the full breakfast , seriously I'd be struggling to find anything to complain about.
8/10
Reviewed Aug 31, 2026Location and bars
The tiny window that looked out over an extraction unit and messy yard. Every time a toilet flushed in the hotel, the water rushed down a pipe encase near our headboard.
9/10
Reviewed Aug 30, 2026Didn’t have breakfast Modern bathroom and room good tv
View from room was air conditioning units and roof
10/10
Reviewed Aug 30, 2026Great room and very good staff.
2/10
Reviewed Aug 29, 2026Room clean
Noise no sleep at all
10/10
Reviewed Aug 27, 2026Everything
No water in room
10/10
Reviewed Aug 26, 2026How quiet and clean and tidy it was staff very helpfull
Before checking out I stripped the beds ready for the cleaners I was disappointed with the state of the blankets absolutely diabolical the bedding I would of liked a second bedroom with having 2 children
7/10
Reviewed Aug 26, 2026Location
Restaurant was closed on sun/Mon/ Tues/
10/10
Reviewed Aug 25, 2026Clean comfortable room pleasant staff and a good location.
Nothing to complain about.
9/10
Reviewed Aug 25, 2026Offered a Free upgrade due to our booked room nit going ready, excellent service
Could have done with dome bottled water in Room and biscuits with the Tea making facilities
6/10
Reviewed Aug 21, 2026Location was very central
No plug sockets near a mirror had to ring reception for an extension lead so could do hair in front of the mirror. The lighting in the room was terrible too
10/10
Reviewed Aug 21, 2026Everything
N/A
9/10
Reviewed Aug 20, 2026Lovely and clean, great location, nice and quiet considering it was on a main street, excellent service, definitely book again.
Breakfast over the road,,not very warm, buffet style .
5/10
Reviewed Aug 20, 2026Staff were lovely. Need a full length mirror somewhere in the room. Small swivel mirror in the bathroom wouldn't stay vertical, so useless. No toiletrys.
10/10
Reviewed Aug 17, 2026Helpful staff, lovely hotel and great room we stopped in.
Everything was good
8/10
Reviewed Aug 16, 2026The air con! The size of the suite
Basic tea tray, no complimentary water in the fridge. Needs more attention to detail with housekeeping
10/10
Reviewed Aug 15, 2026So clean, so friendly, best sleep ive had in ages, bed and pillows so comfy
N/A
9/10
Reviewed Aug 13, 2026Location Staff
Break fast across road at Bold
10/10
Reviewed Aug 11, 2026I am a regular visitor here and cannot beat the cleanliness and comfort of the hotel
I was not happy with the view from my room and was immediately moved to a room at the front of the hotel
8/10
Reviewed Aug 10, 2026On the very edge of the centre.
Nothing to dislike about the property. Ideal for a weekend get away. Had to cross over the road for breakfast. But was worth it. Was very good. All staff were very friendly.
9/10
Reviewed Aug 10, 2026Location. Football was on good atmosphere
Nothing
10/10
Reviewed Aug 10, 2026location was fantastic, staff were really friendly nd helpful, room was great - very spacious, very clean and great view. Parking on site was a real bonus too and very affordable.
10/10
Reviewed Aug 8, 2026Great location Room nice and cool
8/10
Reviewed Aug 8, 2026Room set up and mattress
Check - in
10/10
Reviewed Aug 7, 2026Everything
No adverse comments to add
5/10
Reviewed Aug 6, 2026The property was in a central position with easy access to all bars and cafés and a short walk to the beach and shops and entertainment
We were on the second floor the stairs were steep in the early hours of the night the fire alarm was set off in the hotel the receptionist had to locate the area and check it it all took time untill the alarm went off
9/10
Reviewed Aug 6, 2026Modern lovely staff
Nothing
8/10
Reviewed Aug 4, 2026Clean and great location
The breakfast was only lukewarm warm
9/10
Reviewed Aug 3, 2026everything
nothing
8/10
Reviewed Aug 2, 2026Everything good location Good food Good staff
Had to slam door on room That’s only bad thing
10/10
Reviewed Jul 25, 2026Great location. Lovely clean and well appointed room. Friendly staff. Perfect!
8/10
Reviewed Jul 11, 2026Convenient location on Lord Street. The room was nicely refurbished and modern. We judge by bathrooms - this one was great.
We didn’t expect much of a view but it wasn’t great; seeing the air conditioning spaghetti of pipes and cables, and flat roof that had better days. We just kept the blinds closed. I probably should have checked it had a king size bed - it only had a double. I think other rooms had king size - so my fault.
10/10
Reviewed Jul 8, 2026Clean everything in room you need
All good
10/10
Reviewed Jul 5, 2026Value for money and cleanliness
Parking limited
8/10
Reviewed Jul 5, 2026The staff, decor and cleanliness of the room. Nice fresh rooms, really comfy bed. Tea, coffee making facilities. Fridge and ironing board. Great size tv.
The room we stayed in were opposite houses which could see into the room Had to keep closing the curtains just to get changed, need some privacy blinds fitting. Also windows are single glazed so it can be quite noisy. Room was beautiful but missing a few things, such as full length mirror and towel rails.
10/10
Reviewed Jul 5, 2026Location
9/10
Reviewed Jul 5, 2026Location, breakfast was lovely.
Nothing, would have been nice to have had a bottle of water in the room.
10/10
Reviewed Jul 4, 2026Great historic building in superb condition with modern touches
Nothing not to like
9/10
Reviewed Jul 1, 2026Location was central to cafes, bars shops
Onsite restaurant
10/10
Reviewed Jul 1, 2026Great location great room just what we wanted
Nothing
7/10
Reviewed Jul 1, 2026Location
Slamming doors all night.
10/10
Reviewed Jun 30, 2026Second time we've stayed, and a wonderful time we had. We brought our disabled son to celebrate his birthday, and Zoe couldn't do more for us. The family room was perfect, and the location is central for what we wanted. Will definitely be back. Thank you.
10/10
Reviewed Jun 28, 2026Room and staff
The veiw
10/10
Reviewed Jun 27, 2026Central to Southport. Air con in the room on the hottest days. Could drop our bags off earlier.
Don't think there was anything.
10/10
Reviewed Jun 27, 2026Great location. Trendy. Friendly staff. Clean spacious rooms.
8/10
Reviewed Jun 25, 2026Smart modern place clean tidy Had a sports bar in a good location
We wasn’t warned that our room was right next to the main kitchen extraction system so was making a right noise through the night so sleeping wasn’t easy , an the receptionist staff didn’t seem very friendly our welcoming at all!
9/10
Reviewed Jun 25, 2026the breakfast should be at least like the level of beauty of the hotel, please send me the invoice copy
more choices of food more fruits more vegetable.
8/10
Reviewed Jun 25, 2026Upon arrival the lady on the reception was wonderful then 2mins later with the same beautiful smile served me a drink 10/10
The noise as on a main road didn't spoil it one bit but as so hot needed windows open so occasional times was bit noisy
8/10
Reviewed Jun 25, 2026Central location
Nothing
9/10
Reviewed Jun 23, 2026The room was small and I booked a double by mistake.
The room was small but it was my mistake I should have booked a king size bed!!!!!
7/10
Reviewed Jun 23, 2026The staff were really nice polite n very helpful
We needed disabled access room but it was not in use due to faults with the bathroom, we got upgraded to a bigger room which was really nice but the bathroom was not good for my disabled husband so he couldn't have a shower as there was no disabled rails n the toilet was behind the door makin it very difficult for me to get him to the toilet as he cant walk n has a wheelchair which I had to manager alot to get access to toilet which was far to low for him, very stressful for him n myself
6/10
Reviewed Jun 22, 2026Great location and comfortable bed. Most staff were friendly and helpful.
We paid extra for a suite, which was lovely, but the shower ahead was broken and wouldn't angle so we had to stand right underneath it with the shower hose in the way. We reported it but nothing was done. We stayed on a Saturday night and, despite being on the third floor, loud music with a heavy bass could be heard until we'll after midnight, even though we closed the window - on a hot night - and had ear plugs. We weren't told until after booking, breakfast was taken across the road in a sister hotel. The buffet breakfast food was not very good, it seemed to be of poor quality and not very exciting. Very disappointing.
8/10
Reviewed Jun 22, 2026Close to town , what we needed at the time , staff lovely , very clean
Room we stayed in had wet room bathroom and shower totally soaked whole bathroom the way the water drained so inc toilet and sink area . Was clean though
8/10
Reviewed Jun 22, 2026Modern clean room very spacious
The air conditioning would t work and the lights kept tripping out . It was very noisy so didn’t get to sleep until 2am
10/10
Reviewed Jun 21, 2026The location and friendly staff
Nothing
8/10
Reviewed Jun 21, 2026Great location, friendly and helpful staff, spacious room and good air con.
Lamp didn’t work but not a big deal, blinds slightly dusty.
9/10
Reviewed Jun 21, 2026Room size and location
Breakfast being served over the road, however the breakfast was really nice and the bold is excellent
7/10
Reviewed Jun 20, 2026Good location and bar and outside seating area was good with the big screen showing sports
The bathroom in room 109 stunk of drains and bed was small and no light bulb in the lamp
9/10
Reviewed Jun 19, 2026My husband recently spent many nights here due to travelling from Canada for a family emergency. I called reception and spoke to Elise, having explained the situation. Elise went above and beyond to accommodate my requests at a time that really mattered. Elise please know that your actions meant the world to us! Thanks so much 🥰
N/a
10/10
Reviewed Jun 18, 2026Location,staff and the hotel
10/10
Reviewed Jun 17, 2026Lovely room , lush bar
8/10
Reviewed Jun 17, 2026Very clean and modern bathrooms
10/10
Reviewed Jun 17, 2026The staff were very nice. Room comfortable and spacious. Loved the air con and the mini fridge. Bed was very comfortable.
The only issue was the shower. Water pressure was very low.
10/10
Reviewed Jun 16, 2026Its location is really good, close to everything. The room was spotless and plenty of room in it, bed was very comfortable. I requested an accessible room without stairs & they made sure that I was accommodated. The receptionist, I think here name was Aleesa ? Couldn’t have made us feel more welcome, she is a little gem. I could have chatted to her for hours, she is a credit to you at the hotel. Every other member of staff we encountered were extremely friendly, which is so nice. I will be back again & will be making sure that we stay here on our next visit.
10/10
Reviewed Jun 15, 2026Its a great location...the staff are friendly and professional The room was spotlessly clean and the decor luvly Also the bed was very comfortable
Just having to pay extra money for an early check in...when the room.was ready Id spoken previously on phone to ask if we could leave our bags as we had to be there early as we were attending an afternoon function at the Grand that had been changed from The Bold
10/10
Reviewed Jun 15, 2026Friendly, helpful staff. All areas were spotlessly clean. Staff couldn’t do enough for us. Would definitely stay there again. Lovely spacious room. Beautiful bathroom.
Nothing
10/10
Reviewed Jun 15, 2026Quick check in. A small issue with the room was solved quickly. Good location for what we wanted to do
10/10
Reviewed Jun 14, 2026Great Hotel in brilliant location with superbly friendly and helpful staff. Great room with a good view of Lord Street.
Nothing
10/10
Reviewed Jun 13, 2026Receptionist was very welcoming happy chatty. Room was lovely
5/10
Reviewed Jun 10, 2026FRIENDLY STAFF UPON ENTERING FACILITY…. STAFF CARRIED SOME LUGGAGE UP TO ROOM.
LIFT WAS STATED IN WRITE-UP HOWEVER, IT ONLY WENT UP ONE FLOOR AND THERE WERE NO ROOMS ON THAT FLOOR (ONLY A PORTION OF THE LOUNGE. LUGGAGE HAD TO BE CARRIED UP ANOTHER FLOOR IN A VERY NARROW STAIRCASE. COMING DOWN, I HAD TO SITDOWN TO EASE MY LUGGAGE DOWN TO STAIRCASE FOR FEAR OF FALLING!! NO FOOD SERVED….HAD TO GO TO A “SISTER” FACILITY ACROSS THE STREET….THEN THEY WEREN’T SERVING FOOD EITHER!
9/10
Reviewed Jun 9, 2026everythng was fine
10/10
Reviewed Jun 8, 2026Check in was efficient and the receptionist was informative. We asked for a first floor room and it was great. Extremely large, comfy bed. Clean and spacious. We had an excellent night’s sleep. Breakfast across the road was fine. Buffet, so food was lukewarm, but lots of choices. Coffee was excellent. Staff were always visible and friendly.
10/10
Reviewed Jun 8, 2026Bed comfortable, room clean. Staff helpful and friendly. Centrally located
10/10
Reviewed Jun 7, 2026Stayed at The Lord Street hotel whilst attending a function across the road at The Bold hotel. Stayed in triple room 101. Room was immaculately clean, tea & coffee along with spare glasses in the room & mini fridge. Breakfast is served across the road at The Bold and was self serve full English, along with selection of cereals & fruit juices. Staff were polite, attentive & courteous. Barman made a great Disaronno sours!!! Parking is behind the hotel, ask at reception and you’ll get discounted parking added to your room bill.
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Excellent central location
- •Friendly/helpful staff
- •Clean, fresh rooms
- •Comfortable beds and good bathrooms
- •Modern, well-appointed rooms
- •Good in-room amenities (fridge, tea/coffee, air-con)
- •Enjoyable breakfast and lively bar events
- •Good value for money
Areas to consider
- •Noise issues (slamming doors, main road, single glazing)
- •Occasional lukewarm breakfast
- •Limited parking
- •View/room variability (some poor views, bed size differences)
- •Minor missing fixtures (towel rails, full-length mirror)
- •Isolated check-in delay / fire alarm incident
Cleanliness
9.3/10Frequently praised: 'clean', 'fresh rooms', 'lovely clean and well appointed room' — a few minor mentions of missing towel rails and full-length mirror but overall very positive.
Service
9.5/10Consistently strong staff feedback: 'friendly', 'incredibly helpful', specific praise for reception (Zoe) and helpful front-desk service; isolated check-in delay noted but outweighed by positive reports.
Location
9.6/10Repeatedly highlighted as a major strength: 'central', 'convenient on Lord Street', near beach, bars and shops; many guests cited location as a primary reason to return.
Room Quality
8.8/10Rooms described as modern, comfy beds, good bathrooms, air-con and good fittings (fridge, tea/coffee) but some issues: noisy (single glazing, slamming doors), view/bed-size variability, and a few missing fixtures.
Amenities
8.8/10Good in-room amenities (fridge, ironing board, tea/coffee, air-con) and on-site bar events noted; mixed feedback on breakfast temperature, limited parking and occasional lack of bottled water.
Value for Money
9.4/10Several guests explicitly mention 'value for money' and return bookings; overall perceived as good value given location and room quality.
Food and Beverage
8.8/10Breakfast frequently described as 'lovely' though one report of lukewarm food; positive mentions of nearby carvery and lively bar/open-mic; one neutral/negative note about onsite restaurant.
Overall Experience
9.4/10Strong overall sentiment: many guests say 'would stay again', 'definitely come back', 'recommended', with only minor issues reported — overall very positive stay experiences.