矢ケ崎公園
矢ケ崎公園, 軽井沢東, Karuizawa, Kitasaku County, Japan- Park
English
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About this hotel
Convenient Location and Comfortable Accommodation
Hotel Rosso Karuizawa offers 3-star accommodation in Karuizawa, with easy access to popular attractions like Kyukaruizawa Ginza and Yukawa Furusato Park. The air-conditioned rooms with free WiFi and private bathrooms ensure a comfortable stay for guests.
Delicious Continental Breakfast and Recreational Activities
Start your day with a tasty continental breakfast including bread, boiled eggs, and salad. For outdoor enthusiasts, the hotel offers ski facilities and bike rentals, perfect for exploring the area.
Exceptional Service and Nearby Attractions
Guests can rely on the hotel's reception for area information and assistance. With Karuizawa Prince Shopping Plaza, Karuizawa Oga Hall, and Kumoba Pond nearby, there's plenty to explore during your stay at Hotel Rosso Karuizawa.
Book your stay now to experience the convenience and comfort of Hotel Rosso Karuizawa.
Nearby Attractions
雲場池
雲場池, Omizubata-Dori, 大字軽井沢, Karuizawa, 389-0102, Japan- Viewpoint
くものす アドベンチャー
くものす アドベンチャー, Shimonita-Karuizawa Line, 軽井沢東, Karuizawa, 389-0100, Japan- Attraction
幸福の谷
Happy Valley, 旧軽井沢軽井沢停車場線, 軽井沢, Karuizawa, 389-0102, Japan- Viewpoint
芭蕉句碑
芭蕉句碑, Kyu-Karuizawa-Ginza, 軽井沢, Karuizawa, 389-0102, Japan- Memorial
祈りの碑
祈りの碑, Usui Bypass, Karuizawa, 389-0100, Japan- Memorial
旧スイス公使館 深山荘
Former Legation of Switzerland in Karuizawa (Miyama-so), Mikasa-dori, Karuizawa, 389-0102, Japan- Public Access
- Site
旧三笠ホテル
旧三笠ホテル, Mikasa-dori, Karuizawa, 389-0102, Japan- Attraction
湯川ふるさと公園 上流地区
湯川ふるさと公園 上流地区, 中軽井沢, Karuizawa, Kitasaku County, Japan- Park
山深水寒
山深水寒, 町道三度山線, 大字峠町, Karuizawa, 389-0102, Japan- Memorial
碓氷峠見晴台
碓氷峠見晴台, 町道三度山線, 大字峠町, Annaka, 389-0102, Japan- Viewpoint
建国記念塔由来
建国記念塔由来, 町道三度山線, 大字峠町, Annaka, 389-0102, Japan- Memorial
湯川ふるさと公園 センター地区
湯川ふるさと公園 センター地区, 中軽井沢, Karuizawa, Kitasaku County, Japan- Park
碓氷峠 万葉集の歌
碓氷峠 万葉集の歌, 町道三度山線, 大字峠町, Karuizawa, 389-0102, Japan- Memorial
RABINDRANATH TAGORE
RABINDRANATH TAGORE, 旧軽井沢軽井沢停車場線, 大字峠町, Karuizawa, 389-0102, Japan- Memorial
人類不戦
人類不戦, 旧軽井沢軽井沢停車場線, 大字峠町, Karuizawa, 389-0102, Japan- Memorial
湯川ふるさと公園 下流地区
湯川ふるさと公園 下流地区, Karuizawa, Kitasaku County, Japan- Park
Important Information
A breakfast surcharge of JPY 600 per child applies starting from April 1, 2026 for children aged 3–6 years.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
10:00 AM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Safety deposit box
Facilities for disabled guests
Ironing service
Dry cleaning
Non-smoking throughout
Private parking
Daily housekeeping
Accessible parking
Wheelchair accessible
Vending machine - drinks
Toilet with grab rails
Lower bathroom sink
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
Smoke alarms
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Key access
CCTV outside property
CCTV in common areas
24-hour security
Security alarm
Thermometers for guests provided by property
Room Types
Double Room - Non-Smoking
Up to 3 guests16 sqmDouble bed (131-150 cm wide)
The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV, soundproof walls, a safe deposit box and an electric kettle. The unit offers 1 bed.
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
16 sqm
In-room amenities
ShowerSafety deposit boxTVAir conditioningHair dryerMini-fridgeRefrigeratorDeskToiletPrivate bathroomHeatingSlippersAlarm clockElectric kettleBidetEntire unit located on ground floor
Standard Twin Room - Non-Smoking
Up to 4 guests19 sqm2 Twin bed (90-130 cm wide)
The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This twin room is air-conditioned and has a flat-screen TV, soundproof walls, a safe deposit box and an electric kettle. The unit has 2 beds.
Sleeps
Up to 4 guests
2 adults · 3 children
Beds
2 Twin bed (90-130 cm wide)
Room details
19 sqm
In-room amenities
ShowerSafety deposit boxTVAir conditioningHair dryerMini-fridgeRefrigeratorDeskToiletPrivate bathroomHeatingSlippersAlarm clockElectric kettleBidetEntire unit located on ground floor
Superior Twin Room - Non-Smoking
Up to 4 guests28 sqm2 Twin bed (90-130 cm wide)
The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room offers a flat-screen TV, soundproof walls, a safe deposit box and an electric kettle. The unit has 2 beds.
Sleeps
Up to 4 guests
3 adults · 3 children
Beds
2 Twin bed (90-130 cm wide)
Room details
28 sqm
In-room amenities
ShowerSafety deposit boxTVAir conditioningHair dryerMini-fridgeRefrigeratorDeskToiletPrivate bathroomHeatingSlippersAlarm clockElectric kettleBidetEntire unit located on ground floor
Economy Twin Room - Non-Smoking
Up to 4 guests23 sqm2 Twin bed (90-130 cm wide)
The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room offers a flat-screen TV, soundproof walls, a safe deposit box and an electric kettle. The unit offers 2 beds.
Sleeps
Up to 4 guests
2 adults · 3 children
Beds
2 Twin bed (90-130 cm wide)
Room details
23 sqm
In-room amenities
ShowerSafety deposit boxTVAir conditioningHair dryerMini-fridgeRefrigeratorDeskToiletPrivate bathroomHeatingSlippersAlarm clockElectric kettleBidetEntire unit located on ground floor
Family Room - Non-Smoking
Up to 5 guests32 sqm2 Twin bed (90-130 cm wide)
The family room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned family room features a flat-screen TV, tatami, soundproof walls and a safe deposit box. The unit has 2 beds.
Sleeps
Up to 5 guests
3 adults · 4 children
Beds
2 Twin bed (90-130 cm wide)
Room details
32 sqm
In-room amenities
ShowerSafety deposit boxTVAir conditioningHair dryerMini-fridgeRefrigeratorToiletPrivate bathroomHeatingSlippersAlarm clockElectric kettleBidetUpper floors accessible by elevatorToilet paper
Family Room- Non-Smoking
Up to 4 guests32 sqm2 Twin bed (90-130 cm wide)
The family room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This family room is air-conditioned and has a flat-screen TV, tatami, soundproof walls and a safe deposit box. The unit has 2 beds.
Sleeps
Up to 4 guests
2 adults · 3 children
Beds
2 Twin bed (90-130 cm wide)
Room details
32 sqm
In-room amenities
ShowerSafety deposit boxTVAir conditioningHair dryerMini-fridgeRefrigeratorToiletPrivate bathroomHeatingSlippersAlarm clockElectric kettleBidetUpper floors accessible by elevatorToilet paper
Family Room - Non-Smoking
Up to 4 guests32 sqm2 Twin bed (90-130 cm wide)
The family room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned family room provides a flat-screen TV, tatami, soundproof walls and a safe deposit box. The unit offers 2 beds.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Twin bed (90-130 cm wide)
Room details
32 sqm
In-room amenities
ShowerSafety deposit boxTVAir conditioningHair dryerMini-fridgeRefrigeratorToiletPrivate bathroomHeatingSlippersAlarm clockElectric kettleBidetUpper floors accessible by elevatorToilet paper
Standard Twin Room - Non-Smoking
Up to 1 guests19 sqm2 Twin bed (90-130 cm wide)
The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room offers air conditioning, soundproof walls, a safe deposit box, an electric kettle, as well as a flat-screen TV. The unit offers 2 beds.
Sleeps
Up to 1 guests
1 adults
Beds
2 Twin bed (90-130 cm wide)
Room details
19 sqm
In-room amenities
ShowerSafety deposit boxTVAir conditioningHair dryerMini-fridgeRefrigeratorDeskToiletPrivate bathroomHeatingSlippersAlarm clockElectric kettleBidetEntire unit located on ground floor
Twin Room - Non-Smoking
Up to 4 guests20 sqm2 Twin bed (90-130 cm wide)
The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room offers air conditioning, soundproof walls, a safe deposit box, an electric kettle and a flat-screen TV. The unit offers 2 beds.
Sleeps
Up to 4 guests
2 adults · 3 children
Beds
2 Twin bed (90-130 cm wide)
Room details
20 sqm
In-room amenities
ShowerSafety deposit boxTVAir conditioningHair dryerMini-fridgeRefrigeratorDeskToiletPrivate bathroomHeatingSlippersAlarm clockElectric kettleBidetUpper floors accessible by elevator
Superior Twin Room- Non-Smoking
Up to 4 guests28 sqm2 Twin bed (90-130 cm wide)
The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room features air conditioning, soundproof walls, a safe deposit box, an electric kettle, as well as a flat-screen TV. The unit has 2 beds.
Sleeps
Up to 4 guests
2 adults · 3 children
Beds
2 Twin bed (90-130 cm wide)
Room details
28 sqm
In-room amenities
ShowerSafety deposit boxTVAir conditioningHair dryerMini-fridgeRefrigeratorDeskToiletPrivate bathroomHeatingSlippersAlarm clockElectric kettleBidetEntire unit located on ground floor
Twin Room - Disability Access - Non-Smoking
Up to 4 guests21 sqm2 Twin bed (90-130 cm wide)
The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room provides air conditioning, soundproof walls, a safe deposit box, an electric kettle and a flat-screen TV. The unit offers 2 beds.
Sleeps
Up to 4 guests
2 adults · 3 children
Beds
2 Twin bed (90-130 cm wide)
Room details
21 sqm
In-room amenities
ShowerSafety deposit boxTVAir conditioningHair dryerMini-fridgeRefrigeratorDeskToiletPrivate bathroomHeatingSlippersAlarm clockElectric kettleBidetEntire unit located on ground floor
Room, Non Smoking
Up to 2 guests21 m22 Twin bed (90-99 cm wide)
2 Twin Beds
228 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Refrigerator and electric kettle
Sleep - Bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Wheelchair accessible
Need to Know - No rollaway/extra beds available
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-99 cm wide)
Room details
21 m2
In-room amenities
Safety deposit boxAir conditioningHair dryerMini-fridgeRefrigeratorPrivate bathroomHeatingSlippersElectric kettleBidetWheelchair accessibleDaily housekeepingSeparate bathtub and showerFree WiFiDeep soaking bathtubRainfall showerhead
Hollywood Twin Plus, Non Smoking
Up to 3 guests22 m22 Twin bed (90-99 cm wide)
2 Large Twin Beds
242 sq feet
Layout - Bedroom
Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Refrigerator and electric kettle
Sleep - Bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Wheelchair accessible
Need to Know - No rollaway/extra beds available
Non-Smoking
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
2 Twin bed (90-99 cm wide)
Room details
22 m2
In-room amenities
Safety deposit boxAir conditioningHair dryerMini-fridgeRefrigeratorPrivate bathroomHeatingSlippersElectric kettleBidetWheelchair accessibleDaily housekeepingFree WiFiDeep soaking bathtubNo rollaway/extra bedsBedsheets provided
Economy Twin Room - Non-Smoking
Up to 4 guests23 sqm2 Twin bed (90-130 cm wide), Sofa bed (Variable Size)
The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This twin room is air-conditioned and has a flat-screen TV, soundproof walls, a safe deposit box and an electric kettle. The unit has 3 beds.
Sleeps
Up to 4 guests
3 adults · 3 children
Beds
2 Twin bed (90-130 cm wide), Sofa bed (Variable Size)
Room details
23 sqm
In-room amenities
ShowerSafety deposit boxTVAir conditioningHair dryerMini-fridgeRefrigeratorDeskToiletPrivate bathroomHeatingSlippersAlarm clockElectric kettleBidetEntire unit located on ground floor
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(1,738 total)
Provider-sourced guest reviews.
9/10
Reviewed Sep 9, 2026Location is the best part of the hotel. We stayed three nights, ( September) It was close to Kumano shrine, Ginza street, church, farmers market,….
Very clean. There are at least three staffs at the front desk. The hand made area guide file was very helpful.
8/10
Reviewed Sep 4, 2026スタッフの方々がいつも笑顔で丁寧な対応でした。
トイレとバスルームの匂いが気になりました。それと朝食がもう少し品数があったら嬉しかったです。
9/10
Reviewed Aug 27, 2026員工都很友善，房間安靜，位置適中距離車站與outlet 都在步行範圍
訂家庭房兩大一小卻只有兩個枕頭
9/10
Reviewed Aug 26, 2026スタッフの対応。ロケーション。備品。清潔さ。
特になし。
8/10
Reviewed Aug 24, 2026軽井沢駅から割と近い アメニティが豊富だった（期間限定あり） 無料のウェルカムドリンクのサービス
朝食のバイキングのお料理の数がもう少し欲しい
8/10
Reviewed Aug 21, 2026夏野菜カレー,umashi
9/10
Reviewed Aug 20, 2026床睡起來很舒服，設備完善，距離車站近，提供寄存行李的服務，對於沒有開車的旅人，遊玩起來很方便。
無
9/10
Reviewed Aug 17, 2026綺麗で内装のセンスが良い。スタッフは感じが良くとても丁寧。ウェルカムドリンクサービスが嬉しい。頼めば朝食(有料)が食べられるのはありがたい。基本的なアメニティがもらえて助かった。駅近で旧軽井沢までも歩いていける抜群のロケーション。
ユニットバス・トイレがちょっと安っぽくて残念。後は完璧なホテルでした。
9/10
Reviewed Aug 8, 2026Ubicación y trato
10/10
Reviewed Jul 18, 2026スタッフの方の対応が感じ良く素晴らしかったです！
7/10
Reviewed Jul 15, 2026綺麗な建物。軽井沢駅が近い。
水回りから排水の匂いがしていました。
8/10
Reviewed Jul 15, 2026スタッフが親切であった。駅に近く、コンビニも近かった。部屋もきれいでセーフティボックスもあった。 価格的にリーズナブルであった。
大浴場に行くには、室着を着ても良いとの紙がベットに置いてあった。大浴場は見つからないので、ないのでは？
1/10
Reviewed Jul 14, 2026夜ごはんに寿司を買って（このホテルは夕食はやっていなかった）、醤油がなかったので、容器を持っていって少し入れてくださいとお願いしたら、用意してないとあしらわれた。
7/10
Reviewed Jul 12, 2026ピアスを失くしてしまったので、連絡したら探してくれて見つけてくれて、着払いで送ってくれました。 大切にしていたものだったので、ありがたかったです。
軽井沢に住んでいる友達の駐車（３０分くらい）を許可してくれなくて（空いていたのに）、お部屋も見せてもらえませんでした。 軽井沢に住んでいるので、お友達とかに紹介できるのに、何故？？って思いました。
10/10
Reviewed Jul 6, 2026住宿地點非常好，從車站走路約5分鐘，路口也有LAWSON商店，非常方便
10/10
Reviewed Jul 4, 2026スタッフの対応は爽やかでとても気持ちよく過ごせました。
規定のチェックイン3時より少し早く着いたのですが部屋の用意出来てるのなら入れてもらえれば良かったかと思います。
8/10
Reviewed Jun 29, 2026・軽井沢駅から比較的近く観光にも便利 ・コンビニがすぐ近くにある ・スタッフの対応がよい ・ホテルで軽井沢土産も買える ・清掃が行き届いていて清潔 ・部屋のトイレに入るときに段差がない ・酸素BOXがある
・眺望はよくない ・大浴場がない、トイレとお風呂が別れていない(部屋の種類による) ・化粧水や乳液などのアメニティは不足
10/10
Reviewed Jun 29, 2026駐車場併設で駐車料金かから
8/10
Reviewed Jun 27, 2026畳の部屋とツインベットの部屋でした。 友人と宿泊しましたが、友人との距離が程よく取れ畳でくつろげました。
朝食のバイキングのメニューで目玉になるものがあるとワクワク感があると思います。普通に美味しい朝食でした。
8/10
Reviewed Jun 23, 2026櫃檯人員服務態度禮貌都很好，旁邊有lawson採買方便，離車站走路約10分鐘內，早餐麵包很好吃，飯店可以租腳踏車
房間冷氣很強，已調到弱風，但風的聲音稍微大聲，若怕睡覺被聲音干擾的話可能要稍微準備一下
9/10
Reviewed Jun 16, 2026Loved the retro vibe, and the welcome drink~ Very convenient location, nice and quiet and within close range to station and bus stop. There’s Lawson nearby too. Our room was more spacious than the photo, though 3 adults with 3 luggages in 1 room made the space minimal, was a very comfortable place to stay.
9/10
Reviewed Jun 11, 2026La comodidad en la habitación
10/10
Reviewed Jun 4, 2026價格很划算！地點很好！搭車買東西方便
無
10/10
Reviewed Jun 3, 2026La chambre spacieuse le personnel très accueillant et chaleureux
Rien
8/10
Reviewed Jun 1, 2026Great location. Few minutes walk from karuizawa station .. very Clean .. Very fast in communication and very clear …
It’s not tht we didn’t like it as it’s their procedure .. but for anyone to be aware of … They are very strict on processes / . First day it was only my husband and myself and second day my son was joining. So I booked 2 guests for the first night and second day 3 guests . When my son arrived they didn’t let him go to the room until 3 pm !🤭😊 lol …
9/10
Reviewed May 28, 2026Great location. Walking distance to the karuizawa station & shopping/ restaurant area. Very clean
7/10
Reviewed May 26, 2026A room perfectly equipped for everything a traveler may need.
Very poor breakfast by means of variety.
9/10
Reviewed May 25, 2026location 10 minutes walk from Karuizawa station, Lawson shop just around the corner, staff very friendly - especially to kids
Generally a bit to expensive for the provided service.
10/10
Reviewed May 19, 2026租飯店腳踏車比較貴 對住戶沒有優惠
10/10
Reviewed May 17, 2026很方便
NO
8/10
Reviewed May 17, 2026Lage, Zimmergrösse
Teppich, Geruch im Zimmer etwas muffig,
10/10
Reviewed May 12, 2026Super
10/10
Reviewed May 11, 2026飯店可以提前寄放行李，而且竟然還直接幫我們送到房間，真的很讚！ 房間很大、乾淨，下次有機會會再來
9/10
Reviewed May 10, 2026接客対応がすごく良かったです。
特になし
8/10
Reviewed May 9, 2026Close to station Good staff
-
9/10
Reviewed May 8, 2026Easy to find. Great staff. Good facilities.
7/10
Reviewed May 1, 2026มาตรฐานญิปุ่น ห้องกว้าง
มีหน้าต่างที่ติดกำแพง ก็เหมือนไม่มีหน้าต่าง
9/10
Reviewed Apr 30, 2026前台服務和清潔人員親切友善，房間空間很大，2個29吋行李箱大攤開沒問題，還有免費的飲料區可以享用，價格實惠也有足夠的停車空間，旁邊有LAWSON可以就近採購。
距離輕井澤車站有段距離，額外付費的早餐稍嫌單調。
9/10
Reviewed Apr 26, 2026地理位置优越，10分钟左右到轻井泽站，出行方便，酒店有洗衣机和烘干机，15:00后提供免费咖啡、果汁以及饼干，房间干净，附近有罗森和全家
8/10
Reviewed Apr 25, 2026I was most satisfied with the friendly staff, the excellent soundproofing of the room, and the prime location near the station and convenience stores.
9/10
Reviewed Apr 23, 2026The staff were very helpful and courteous. Room size was large compared to many stays we've had in Japan.
10/10
Reviewed Apr 20, 2026清潔 広い おしゃれ ウェルカムドリンクあり 部屋を入ったら扉があるのでプライバシーが守りやすい
特に思い当たらない
10/10
Reviewed Apr 17, 2026Quiet and comfortable- great value!
9/10
Reviewed Apr 17, 2026De kamer was in orde, goede hoofdkussens, vriendelijk personeel, uitgebreid ontbijt mogelijk.
Kan niets bedenken, misschien een idee om ook fietsen uit te lenen zodat gasten per fiets de stad kunnen ontdekken?
7/10
Reviewed Apr 15, 2026駅にわりと近い
ヒゲ剃りがアメニティにない
9/10
Reviewed Apr 13, 2026Love how cosy and comfortable the place was. Also reasonable walk to the station.
Nil
9/10
Reviewed Apr 9, 2026Tidy room, convenient location and friendly staff. Some good restaurants and convenient stores are nearby.
10/10
Reviewed Apr 8, 2026Good location , shuttle service to the ski resort and train / bus station . Very nice breakfasts. Great service .
Nothing
7/10
Reviewed Apr 7, 2026離車站步行約6分鐘，飯店出去就有超商，非常方便
房間偏小、早餐價位偏高
8/10
Reviewed Apr 6, 2026Schönes Hotel, sehr gute Betten.
Es gibt sehr viele Regeln und Verbote
9/10
Reviewed Apr 6, 2026Amnesties given
Old fashioned
10/10
Reviewed Apr 4, 2026地點很好，很方便。離火車站不遠，門口有兩間超市。員工非常親切，給予我們很多協助，還有迎賓飲料～整體而言，很溫馨舒服，下次還可考慮入住的酒店
沒有
7/10
Reviewed Mar 31, 2026Large room not too far from the train station.
We booked this hotel because it had free bikes but they weren't available in late March. The room had a strange smell.
6/10
Reviewed Mar 27, 2026พนักงานบริการดี เป็นมิตร
เครื่องปรับอากาศไม่ดี ไม่สามารถทำความร้อนได้น่าจะเสีย ห้องอาการเล็กไปหน่อย
8/10
Reviewed Mar 24, 2026環境清潔，舒適⋯提供下午茶時間，服務態度良好。
無
10/10
Reviewed Mar 24, 2026Magnifique hotel à Karuizawa , proche de la gare, parfait pour découvrir la ville et ses alentours. Chambre triple très grande avec superbe salle de bain. Verre d'accueil à l'arrivée, espace détente au coin du feu, tout etait parfait. Le petit déjeuner était très copieux. Je recommande cet hotel à 100%
9/10
Reviewed Mar 22, 2026Very nice staff! Great facilities and a nice comfortable room A little bit of a walk to the station, but it was a peaceful walk away from all the crowds. Loved my stay here.
Very minor inconvenience to have to leave room key upon leaving. Wish the tv supported casting/mirroring.
10/10
Reviewed Mar 18, 2026親切的服務人員
位置還是離車站稍遠
10/10
Reviewed Mar 17, 2026Friendly staff
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Friendly staff
- •Convenient location
- •Clean rooms
Areas to consider
- •Old air conditioning
- •Basic amenities
- •Limited breakfast options
Cleanliness
8.24/10Some reviews mentioned old air conditioning causing discomfort and basic room condition.
Service
9.21/10Many reviews highlighted friendly and helpful staff.
Location
9.25/10Multiple mentions of the hotel's proximity to the train station and convenience.
Room Quality
8.2/10General comments about rooms being basic and some dated features.
Amenities
8.73/10Provided noted amenities but some were lacking or had issues.
Value for Money
8.19/10Concerns about pricing relative to room features and amenities.
Food and Beverage
8.24/10Some reviews noted that breakfast options were basic and limited.
Overall Experience
8.71/10Overall sentiment was positive with a few notable drawbacks.