Houston CityPlace Marriott at Springwoods Village

Very nice and great location

Beds are not comfortable

Easy access from parking garage to hotel. Cleanliness. Wonderful helpful staff.

Nothing. Everything was superb

I liked how clean the room was, the pool, the restaurant/bar, the quiet atmosphere.

The pool was really nice but it was a bit small.

Friendly people great location, lounge well stocked nice snacks and drinks.

No washcloths in room

Stayed here for a business trip and had a great experience. The shuttle service around the Spring area was very convenient, and the staff were consistently friendly and helpful. The standout feature for me was the ability to rent a complete workstation setup through OutPost, including two monitors, a docking station, keyboard, and mouse. Just ask at the front desk for details. Having a proper workspace in the room made working in the evenings much easier and far more productive. I'd definitely stay here again for business travel.

Ligt meteen aan de snelweg van Dallas naar Houston.

Alles prima

El pago del estacionamiento no es bueno

Excelente ubicación y muy buena, la infraestructura d y las habitaciones

Nada

Location & style of facilities.

For a new place, with a decent design, some cheap aspects, or poorly done finish work.

Everything

Was very close to my appointment for business. Restaurant food was great and the business amenities were fantastic.

N/A

Great surroundings and location

N/A

Klisterede borde som har været sådan i 3 år

Jeg syntes morgen maden på restaurant overfor er meget bedre. Kaffen var kold på hotel

Alle borde er klisteret. De kan ikke gøres rene. Det er 4 gang jeg bor på det hotel så disse borde har været sådan i 3 år. Personal forsøger at rengøre dem men der skal nye borde til.

The friendly staff was excellent and paid attention to the details. Every team member was off the chain with there smiles and always greeting you.

Not for paying 28.00 to park my car per day. And on room service wanted to make my own breakfast did not like the sausage. And paying 62.40 for to double shots of gray goose vodka was just crazy. I would never buy a drink at the bar again.

Perfect location, convenient to restaurant theater!

Zero

Staff was amazing and overall the hotel was beautiful 😍

The mattress could of been more supportive and the lighting in the room was dim

I booked one room at the Houston Cityplace Marriott prior to flying out of Houston airport. The hotel had a good rate and I was driving right past it before I hit Houston. The hotel is a little hard to find as it’s in a combined residential / retail area off the interstate and isn’t well signed. The driveway was extremely busy, owing to one of the apparent many conventions this place holds. Once I was able to find the valet, it was a breeze, and they were very helpful. Check in was quick and easy, and I got a late checkout with no hassle. The hotel is relatively new, with a good aesthetic. The outdoor pool looks very nice, and is heated, with a nice view of the open spaces. The gym is pretty decent for a hotel gym. The room itself was large and well appointed. For a new hotel there was definitely some odd wear and tear, but again apparently this hotel holds conventions almost non stop so that may be part of the cause. The hotel was extremely busy with the Comic convention. Including food trucks outside, bands, and people coming and going all the time from the hotel. So if you want quiet, book elsewhere. Hotel restaurant was okay. Good service but food was a bit lacking. The lounge had decent breakfast spread and snacks. With it only being 12-15 mins from Houston airport, I’d likely book again if the rate is good.

The hotel is located in an amazing neighborhood, with a beautiful pool and stunning views that made the stay even more enjoyable.

The internet took a long time to connect to my devices. Although you could sign up as a Marriott member on the spot to get access, the connection was so slow that you were essentially forced to pay for higher speed. For those of us traveling for work, reliable internet is a must.

The room was spacious the shower was nice

The ace kept conking my all night and the room did not cool down.

I liked the hotel location because it is very close to the workplace I came here for.

What I did not like about the hotel was that, at the beginning, some of the reception staff were not very friendly or cooperative in the way they dealt with guests, especially considering that this hotel belongs to a globally recognized brand. In addition, the cleanliness of the room was poor and did not meet the standards expected from a hotel within the Marriott chain.

Very nice staff! They handled all my request without any complaints

Perfect

The location was perfect. I was at the Exxon mobil campus working through the winter blast that had canceled any activities on the campus

The hotel was clean and spacious. Customer service was excellent.

No complaints.

Location was nice

Roaches

Clean

Parking Fee

Very nice stay. Front desk workers were excellent and very pleasant. We enjoyed our New Year's eve stay! Thank you!

nothing.

After requesting a late check-out extension, we were granted it. However, we needed more time and were willing to pay for each additional hour. Suddenly, we were interrupted by an aggressive knock on the door and were bombarded by the hotel manager. She demanded that we leave within five minutes, leaving us with insufficient time to pack. We hastily threw everything into our bags, neglecting to shower or brush our teeth. When I went to check out, I encountered the manager, Tracy, who was threatening and rude about the late check-out, despite having paid for it. She made me feel as though it was wrong of me to extend my stay. It’s important to note that the hotel was not at full capacity. My partner and I had driven from out of town and arrived at 8 pm the previous night due to work commitments. Tracy’s behavior made us feel unwelcome and as if she was doing us a favor by allowing us to stay. This was our final interaction before leaving Houston and driving back to Fredericksburg, and it left a lasting impression of poor hospitality. Despite being a Marriott Bonvoy member and staying at a discounted rate, I felt as though I wasn’t allowed to feel welcome or comfortable. To add to our frustration, our car failed to pass the self-parking clearance, forcing us to pay for valet parking. We had to stand around and wait for someone to come over and take our keys, all for a fee of $35 for parking it less than 10 feet away from the hotel entrance. This transaction seemed unfair and unjustified, especially since our car was our work vehicle, and we were concerned about theft or damage due to the high foot traffic and vehicle pass through at the hotel drop-off area. We visited the hotel restaurant for breakfast, but it was empty, so we opted for takeout. Unfortunately, the staff’s behavior was unprofessional. They stood in a cluster, engaged in personal conversations, and ate at the bar in front of us. I ordered the southwest breakfast bowl, which was a disappointment. It lacked flavor and came without any salt or pepper. The menu described it with jalapeños, guacamole, and salsa, but it didn’t have any of those ingredients. To make matters worse, the kale was replaced with a spring mix that was devoid of any seasoning, sauce, or flavor. The only pleasant memory I have from this trip was when we left the hotel to stroll around the pond to admire the festive decorations and scattered trash from the previous night. The room was small and it was fine. We had a wonderful view of a parking garage. The room was clean. We got two wash cloths. Didn’t spend much time in the room except to unpack, sleep, and rush out. Don’t know if the shower was nice because I never got to use it.

Room was a decent size. Property grounds and room were very nice.

No valet staff after 11. We ended up parking on the street. Gentleman (I won't mention his name), said he would take valet charge off our bill or we could park a space in front and still pay for valet. The other option was to park on street for free. We parked on the street both nights. Upon check out, the charge was on the bill for two nights, but was corrected after I told them we did not valet. The other thing was the floor in the bathroom got wet from water from the shower.

Everything

Nothing

Rooms and nearby restaurants

It was very upscale

Nothing everything was very nice but it would be nice to have an hot tub to relax

I dint take break fast there.

When i requested the hotel in the morning the team said the rates were 550USD per night and the same team told in the evening i can book the room for the previous night rates. the rates are driven by the demand and not based on the request or standard rates applicable to room. no Standard rates are there for room.

Thank you for your warm message. I would be happy to share my feedback about my recent stay. I truly enjoyed your hotel, its atmosphere, and the location. The area around the hotel is beautiful — with lakes, walking paths, and many birds. I even recorded a personal vlog there because it felt inspiring and peaceful. It is the kind of place where people come to recharge, practice yoga, walk, and do sports surrounded by nature. I was pleasantly surprised to see that the Hewlett-Packard headquarters is located right next to the hotel — it feels like a wonderful environment to work in. The hotel itself is very clean, comfortable, and has a pleasant fresh scent when entering. I would like to express special gratitude to the front desk manager who checked us in. Unfortunately, I do not remember his name, but he was very attentive and kind. He offered a more comfortable room option for the same price right away. At first we declined, but when we saw that our room had only one bed, we returned and he helped us again — thanks to him, we stayed in a room with two beds and slept comfortably. His attitude and service were excellent, and it really mattered. The room had clean bedding, good air, comfortable temperature, and everything felt fresh and well maintained. Breakfast was not included in the room rate, but it was not a problem for us. This was my first stay at Marriott in this location, and I am very satisfied with my experience. I would gladly return and will recommend your hotel to others. Warm regards, Olena

The Hotel was clean, and the aesthetics were nice. I loved that I could park myself for free. That is huge for people who prefer not to valet.

N/A

Beautiful hotel in a safe, clean area — but a few frustrating issues. We stayed here for a softball tournament, and while the hotel itself was nice, a few things made the stay less comfortable — especially after long, hot days at the field. First, the shower pressure was incredibly weak — possibly the worst we’ve experienced at a hotel of this caliber. I understand water conservation regulations, but this felt excessive. I eventually gave up and had to rinse shampoo and conditioner out of my hair using the bath faucet instead. Second, the sink faucet design was awkward. It was too short for the sink, so every time we used it, water splashed all over the counter. Extending it by even 1–2 inches would make a big difference. Finally, the temperature control in the shower was concerning. Even with just a slight turn toward hot — and a lot of cold still mixed in — the water came out extremely hot. For families with young kids, this could be a safety issue. I don’t enjoy leaving negative feedback, especially for a hotel that gets a lot right. But as someone who basically lives in hotels every weekend for travel ball, I hope this helps other parents know what to expect.

Restaurant has great staff. Christian was very nice and friendly. Room was clean and had view to the park.

The amenities and the ambiance are amazing. The staff was very helpful and polite.

Loved the bar and lounge.

Wonderful place to stay when we are in Houston

Rude staff

Very nice place in a quiet part of town. Everything around is new and clean.

Friendly staff

Not a single tissue box in the room and no basic hygiene stuff like qtips/cottonballs/showercap etc

Beautiful location, excellent service

Good

Location

Parking

Great facility. Eased my work experience. Could freely decide to return to the hotel room for the day without having to think about the inconvenience of not having lesser capabilities (no additional screens which we are used to in office). Given the option, i would choose City palace because of this additional facility hands down.

Solo trip everything exceeded my expectations. Would stay again.

The hotel i conveniently located. The room was clean

I stay at this Marriott regularly for business travel, and the incredible service keeps me coming back. The front desk team does so much more than just check guests in and out—they take care of all the day-to-day things that come up when you’re away from home, making sure guests feel comfortable and supported throughout their stay. Tracy, in particular, stands out for his exceptional customer service. He remembers guest preferences, goes out of his way to make each stay more comfortable, and truly enhances the experience. He makes business travel feel more enjoyable, and his dedication to great service is one of the reasons I prefer this Marriott over other hotels in the area. Katie is also fantastic—she always remembers me and has helped me multiple times when I’ve accidentally made an error in my reservation. She’s patient, efficient, and always willing to find a solution, which makes a huge difference when traveling. Update in 2025–08, I’m coming soon for a one night stay on a personal trip because we are flying to Europe out George Bush. We were considering staying at the Marriott near the airport, but then I saw a flyer for OutPost while in my hotel room at City Place. I was able to advance-reserve two monitors, a keyboard, a dock, and a mouse. This will make it so that my husband can easily work from the hotel in the morning before our flight. This Marriott just keeps getting better. I recommend this Marriott for anyone looking for top-tier service and a great stay.

Great hotel, only 2 issues. First was the water pressure, barely any. Second was the no microwave even though they had a fridge. The room was great, comfortable and the staff were great!

The staff of the restaurant was amazing! Very attentive for our lunch. And the portions were generous. Our room was 7006, and the A/C was not cooling. The thermostat showed the room temp to be 66, but it was hot and uncomfortable all night.

Gorgeous property with large well appointed rooms. Highly recommend.

Had a fantastic stay! The area around the hotel was beautiful, perfect for nature walks, with a peaceful lake and plenty of greenery. The room was spotless and super cozy, and the pool was a great bonus. Lots of great dinner spots nearby too. Highly recommend for a relaxing getaway!

From my check in to check out, everything was superb. I have never met a friendlier staff. Even when I strolled in the extremely early AM hours. If I am in the Houston area again, I will only stay here, period. Thank you for making this trip a great one

Wonderful stay with friendly staff!

Our first time staying here and it was amazing! This is definitely going to be our go to when in the Houston area.

Meet my expectations for a weekend getaway

It’s beautiful. Very relaxing and inviting. Lots walking. I loved everything about it.

We loved it

We had a great experience. The lounge was very helpful and definitely worth it. Beautiful room with a beautiful view:)

Cleanliness, Friendly staff, great area

wonderful

The location, pool area, cleanliness of the facility, and professionalism of staff.

Offer free breakfast and free garage parking for guest

The beds were very uncomfortable. The check in receptionist.

Very nice staff, convenient, clean