Eagle Regency Hotel

La struttura è carina Diciamo che le piscine sono normali, un po’ fredde, però sicuramente è molto affascinante soprattutto quella più in basso che affaccia sulla giungla l’unica cosa è che è un po’ scomodo arrivarci, però sono molto organizzati ti vengono a prendere sono accogli prendete la suite perché è molto spaziosa e bella ha due camere

Bellissima location immersa nella giungla. Al mattino sveglia con le scimmie sul tetto. Bella piscina nel mezzo della natura. Abbiamo mangiato discretamente con uno staff sempre a disposizione.

La strada per arrivare non è comodissima, con il nostro pullman non siamo arrivati sino all'hotel ma ci sono venuti a prendere con dei loro mezzi.

Camera familiare molto ampia con due camere comunicanti. WiFi ben funzionante. Ottimo rapporto qualità prezzo. Buona la cucina non troppo speziata, menù scelto all'arrivo. Zona silenziosa fuori dal centro

Piscina fredda e con molti insetti.

Le personnel vraiment très sympathique

Vétusté, c’est dommage, je pense que cet hôtel a vraiment son style mais devrait être rénové..

Size of the room good

Location is in a jungle and hilly area Night time and rainy day travelling is very risky. No visible signs boards from the main road. Food not tasty and fresh. Tea pkts and milk provided are cheap items

Overall the property was amazing. The staff was friendly and professional

Piękny budynek w środku lasu deszczowego. Bardzo miły personel. Duże pokoje. Duża łazienka z wanną i prysznicem.

Pokój, który dostalismy, nie wyglądał tak jak ten, który zarezerwowałam (zdjęcia pokazywały okna na dwóch ścianach).

We had a wonderful stay, and we truly appreciated the helpful staff. The only downside was that the location was a bit recessed from the main road, which made access slightly less convenient. Nonetheless, we thoroughly enjoyed our time there.

Heritage and friendly staffs

نظيف والغرف واسعه والعاملين تعاملهم كويس وراقي ويحاولون يرضونك ووافقوا يبدلون لنا الغرف من فوق لتحت والنت سريع والاكل سوبر لذيذ عندهم افضل شيف كل الاطباق لذيذه المكان جاي بجبل بس قريب للشارع العام ويبعد تقريبا 10 دقايق عن الحديقة النباتيه

قوقل ماب ضيعنا وعطانا طريق طويل ويخوف في البدايع بينما الفندق حاي بمدخل كاندي وعلمونا الريسبشن على الطريق الصحيح

The location is little far from the city, but the hotel staff were extremely friendly, welcoming, and helpful. They made our stay comfortable, and we really appreciated their excellent hospitality. We stayed here for our honeymoon, and it was a wonderful experience. We will definitely choose this hotel again on our next visit.

kitchen staff was very kind and friendly. food was authentic and tasty. Unique hotel design built into the mountain side. Very peaceful location away from the town.

They never brought toilet paper that we asked for and never ended up getting it. The drive to the hotel was also a bit tight and hard to get through as we were self driving.

Personnel au petit soin

Pas d’eau chaude dans la douche

All staff are very good in all aspects of customer service.They care and looked after everyone.

Food and the caterings staff excellent: Location and views are great.

The hotel has a beautiful view. The room was big, and the breakfast was good!

Found couple of cockroaches

Extremely peaceful location in the middle of nowhere

Access to the property very difficult especially late in the evening

Nydelig mat og personale. Veldig store porsjoner mat.

Skittent bad, hår i dusjen og ellers veldug skittent.

Online

All ok good

Breath-taking views! Nicely stacked rooms on each terrace.

While younger guests will easily go up and down this property, it is certainly not for seniors.

Accomodatie was heel mooi gelegen tegen een berg aan, de prijs was gunstig en het personeel was ontzettend aardig, ze deden alles voor ons om het ons naar de zin te maken

We keken uit over een paar daken van onze kamer maar in de verte zagen we wel heel veel groen. We moesten in het hotel ook heel veel trappetjes op en af, dat was soms vervelend maar ik hoorde van de baas van het hotel dat er een lift gebouwd gaat worden.

No lift. No briefing about the facilities available.

Room was really a nice, spacious & nicely cleaned one. We enjoyed all meals dinner & breakfast as they are up to our expected standards.

Roadway to the hotel premise. It was so deserted & isolated pathway.

The property was perched in the mountains with a beautiful view

The breakfast meat was a bit suspicious but other than that it was nice

the breakfast was good and the hotel itself was very nice and accomodating , their staff really helped us alot !

there are many steps in the hotel and it can be very tiring walking up and down

Schon beim Betreten des Zimmers kam uns ein unangenehmer, muffiger Geruch entgegen. An den Wänden und an der Decke war deutlich Schimmel zu sehen. Unter den Betten lag dicker Staub, und die Bettwäsche wirkte gebraucht. Uns wurde gesagt, dass das Zimmer erst vor einem Tag belegt war – allerdings sah es eher so aus, als ob es seit Monaten nicht gründlich gereinigt wurde. Nach unserer Beschwerde wurde uns zwar ein anderes Zimmer angeboten, aber auch dort war es staubig. Da es mitten in der Nacht war und das neue Zimmer mehrere Etagen höher lag, entschieden wir uns dafür, das ursprüngliche Zimmer reinigen zu lassen. Leider wurde nur oberflächlich gefegt, was den Staub noch mehr aufgewirbelt hat. Zudem wurde die Bettwäsche lediglich auf einem Bett gewechselt, nicht auf beiden. Am nächsten Morgen baten wir um eine Preisreduzierung, die aber abgelehnt wurde. Besonders schade war das, weil das Hotel recht abgelegen und schwer zu erreichen ist – und für diesen Standard einfach zu teuer. Zum Glück waren wir nur eine Nacht dort. Leider kann ich dieses Hotel nicht weiterempfehlen.

The hotel is up a very steep road a long way from anything. The room we were offered was not as described and we were shown an alternative which smelt damp. The pool was not clean and our shower had ants. We took the decision to leave and book another hotel.

Breakfast was perfect. The hotel is 4 star, BUT: The staff is 5 star

The locarion and view . It was amazing. The staff are very friendly and polite

The facilities, room locks need to be fixed , balcony door can be opened from outside. The bathroom was not clean and have cockroaches. The property shows lack of maintenance .

Extra large pool. Good food and staff at restaurant.

Had to ask to change rooms as booked a room with a view but didn’t get one. Pool too far from hotel, lots of steps, hard to get up steep drive in the wet in a van.

这家酒店是斯里兰卡此行的意外惊喜，价格经济实惠，但享受的是最真诚且用心的关怀。酒店景色远远超乎图片所示，坐落在大山之中，静谧舒适。餐厅经理和伙计们都很用心。还有两位帮忙提行李的小伙子，很负责。至于很多评价中提到的“楼梯”也正是酒店最大特色-傍山而建，由于酒店会帮我们提行李，所以也不是问题。

الاقامة جيدة جدا ،فقط عدم وجود مصعد كان الصعودمع الحقائب متعب والنزول والصعود ايضا ،نتمنى من الإدارة ان تعمل لحل هذا الموضوع

عدم وجود مصعد

The food is good, and the view is much better. Service is also very good and humble.

Die Anlage ist wunderschön. Sehr idyllisch

Nuestra estancia estubo genial, recomiendo este sitio. Limpio y bonito. Unas vistas increibles

Food, People

No

Food was Delicious and restaurant service was one time

less staff at hotel, if we ask some water bottles want to wait for few hours

View

Staff weren’t helpful

We came 6 of us one family. The environment is perfect for leisure.We enjoyed our stay and the staffs are friendly.

The view and the spacious room

The bar isnt there anywhere

Starf was very good and helpful. Their service was excellent. Food was very tasty.

The place was too far from kandy city and roads are not good. As a family for us it was too difficult. Our room was near to road. Room door facedown to road. All the night my husband was awake because of room position.

Location view from property

Reaching there

E’ molto particolare come è stato progettato perché è disposto su più livelli collegati da scale e non sempre è intuitivo come arrivare alle varie zone La cosa più bella le due piscine immerse nella vegetazione con una cascata vicino piccola ma molto suggestiva Mentre si sta in piscina ti fanno compagnia le scimmiette che non danno nessun fastidio

Gli orari della colazione o cena molto stretti e lo staff un po’ pressante Due cene abbiamo fatto una a buffet ottima e varia invece una sera alla carta ma pochissima scelta

La tranquillité du lieu et le restaurant.

L’hôtel mériterait un petit rafraîchissement

This hotel is located in a beautiful place. It has a stunning waterfall and swimming pools. The room we chose was very nice and well cleaned. The hospitality of the hotel staff was superb, especially the receptionist Dewni, who gave us her best support. We truly enjoyed our stay!

Grote kamer maar beetje vergane glorie.

Moeilijk bereikbaar, dringend opfrisbeurt nodig.

La comida era aceptable, la ubicación alejada de Kany (30min mínimo en coche) pero tranquilo en zona montañosa con selva).

Hotel bastante alejado, difícil acceso, personal incompetente que no resuelve ninguna petición. Al check-in tuvimos que esperar más de 1h para que nos dieron la habitación (llegamos a las 15h) y no nos contestaron a las preguntas del porqués. El personal sólo ríe pero no contesta. Preguntamos en el hotel para reservar taxi para el día siguiente para llegar a la estación del tren pero resulta que no reservaron ningún traslado. Aunque nos levantamos a tiempo y nos dábamos cuenta a tiempo tardaron más de 1h en conseguir un vehículo con el resultado que perdimos el tren. El personal sólo contestó que el taxi viene en 5min (durante más de 1h) y tampoco me pasaron con un responsable o manager. Tampoco nos habían preparado desayuno para llevar aunque nos lo confirmaron el día anterior. Nefasta la gestión, sin disculpas, sin compensaciones. Recomiendo absolutamente no reservar en este hotel. Todo el mundo puede equivocarse pero se deberían asumir los errores.

Het diner was prima

De service was matig en het zwembad was iets van de accomodaties af en maar twee stoelen aanwezig. Je zit ver van de stad verwijderd en door de steile weg ernaartoe is het ook lastig om even op en neer te rijden

Room - The upstairs room is good with a view. Breakfast -I did not enjoy the meals in the morning

The environment is very nice

Nice view and a pool...

Food was not great. Not very clean. Going to rooms or other places it like a maze. Overall not very pleasant.

We hadden junior suite geboekt, die in prijs niet veel scheelde met andere kamers. Mooie grote kamer met oude grandeur. faciliteiten prima. Goede douche. Ligt hoog in heuvels, maar in 5 minuten goed te bereiken

Na trage bediening restaurant dag 1 (na 35 minuten nog geen ontbijt), was dag 2 alles tip top in orde. Is allemaal net niet meer in tiptop conditie.

Les chambres très spacieuse et le personnel ++++ au top du top . La vue est très verdoyante et très belle

Trop loin du centre et accès difficile , beaucoup d’escaliers à monter et pas d’ascenseur .

De oude stijl van het hotel was mooi en ook de kamer en badkamer was zeer mooi. Personeel was behulpzaam.

Het hotel is verouderd en de faciliteiten worden niet goed onderhouden. Het was waarschijnlijk ooit een mooi hotel maar nu is het zeer verouderd. Dat is jammer. Ondanks dat er veel ruimtes aan renovatie toe waren en ongebruikt waren, waren ze bezig met uitbouwen. Dit zorgde voor lawaaihinder. Wat het ontbijt betrof vonden we dit niet aan de verwachtingen voldoen. Ze zeiden dat er een buffet was maar er stonden enkel lege warmhoudbakken. Daarnaast wat koekjes die oud waren en koffie en fruitsap. Je kon ei bestellen. Maar de kwaliteit stond helemaal niet in verhouding met de prijs. We hebben dit gemeld en kregen een vergoeding.

During my stay at the Eagle Regency Kandy Hotel, I was impressed by the warm hospitality and comfortable accommodations. The staff were attentive and helpful, ensuring a smooth check-in and check-out process. The hotel's location about 30 minutes to Kandy made it easy to explore the city's attractions, including the Temple of the Tooth. I particularly enjoyed the delicious breakfast buffet and the serene atmosphere of the hotel's surroundings. Overall, I would highly recommend the Eagle Regency Kandy Hotel to anyone looking for a pleasant and convenient stay in Kandy.Hope to visit again with my family as well.

La vue et la t’aime de la chambre

Mal placé et difficile d’accès. Beaucoup de marches au sein de l’hôtel. Petit déjeuner bas de gamme.

La ubicación es impagable (aunque no sea céntrico). Existe una tranquilidad absoluta, estaba bastante limpio y la cama era muy cómoda. Sin duda repetiría.

Podrían poner más variedad de desayuno

La struttura è davvero grande ma molto vecchia e non ben mantenuta

La camera, come anche il resto degli ambienti erano molto sporchi, abbiamo trovato macchie sui tessuti del letto e peli/capelli nella vasca da bagno. Il personale dell’hotel non particolarmente gentile e cordiale, aggiungo che si rendono reperibili al numero whatsapp ma quando si scrive non risponde nessuno.

L'albergo era carino ma lontano e scomodo da raggiungere dal centro città anche i taxisti facevano fatica a trovarlo

Non sono riusciti neanche ad organizzare un taxi per la mattina per portarci alla stazione tant'è che abbiamo perso il treno

De eerdere negatieve reviews kloppen inderdaad. Veel te ver weg, dus continu gedoe om er te komen en weg te gaan. Personeel niet gezien. Alleen bij het inchecken, maar dat ging heel rommelig. Welkomstdrankjes van vorige mensen stonden nog voor onze deur en zijn daar de gehele tijd blijven staan. Alles is wat verouderd. Ontbijt is matig en avondeten vrij prijzig voor wat je krijgt. Zwembad ver weg onder aan de berg en aan de andere kant van de weg, dus de kinderen hebben daar geen gebruik van gemaakt. Zou iedereen adviseren een leuk hotel in de stad te nemen en niet helemaal hier te gaan zitten. Voor het uitzicht hoef je het niet te doen en onze kamer was zelfs tegen de achterkant van het restaurant aan, dus we keken uit op een blinde muur. Al met al echt zonde van ons geld en waren blij dat we weer weg konden.

We had a generally good experience staying here. The accommodation and food were excellent, and the location is beautiful and well-maintained. The rooms were in neat condition, and overall the property has a relaxing vibe. While some of the staff were inexperienced, their efforts were appreciated and it didn’t majorly affect our stay.

Some of the staff were really helpful and kind

They didn’t warn us that construction would be happening - woken up both mornings because of it. Two pools were out of use Communal areas were in disrepair Strange damp smell everywhere Hardly any other customers so lacked atmosphere Didn’t attempt food as continental breakfast looked terrible Didn’t replace towels or refresh room After I complained - no attempt at offering me money back just tried to charge me for water (which I think should have come with the room) and breakfast we never had.

I like the location but far distance from Kandy

Clinliness. And facilities

Nature and the view , food was good

The management.

On est devait rester dans cet hôtel pendant 3 jours de base mais on a prolongé tellement que l’on s’y sentait super bien. Les boss nous ont bien aidé pour organiser le reste de notre voyage, ils nous ont aider pour organiser un safari, aider à louer des scooter, nous ont organiser des cours de surf. L’hôtel est super bien placé, en plein centre de arugam bay et à proximité de la plage.

Mooi hotel.

Betalen voor dat je de kamer ziet vind ik slordig Hotel boven op de berg. Moeilijk te bereiken.

We had a nice stay on this hotel.

Elevator needed as my mom had difficulty going in the stairs.

Very spacious rooms and prompt service

Reception was super on top and there is alot of walking to be done through different stairs . Breakfast was just very average .