Super Hotel Premier Ginza

good location in ginza, friendly staff, hot baths

Really good location, the staff were fantastic

The room was super small

・スタッフの対応は非常に良い。対応の柔らかさ、言葉遣い、気持ちの良い挨拶など。 ・入り口近くにウェルカムバーがあり、スムージーやジュース、各種お酒と簡単なおつまみ（海苔巻き煎餅など）の提供を受けられる。 ・部屋に机と椅子がある ・銀座のど真ん中ではなく、少し落ち着いている

・朝食は1500円でお弁当が提供され、部屋で食べる。サラダは小さなバイキングある。少しボリューム少ない ・地下鉄入口が目の前にあるが、その入り口からは浅草線のみ利用可能。地下を通って日比谷線や丸の内線へのアクセスはない

Très bonne emplacement

La chambres est très petite quand on a 2 valises en soute à ouvrir

Modern and very spa like environment

Staff were nice. Close to train station.

The pillow you are given is shockingly bad. Do give the option of picking up 1 extra pillow from front desk but the pillows are very small. Bed does not breathe well. Woke up in a sweat constantly. Incredibly small bathroom.

Location

None

The amenities were amazing with sauna and evening bar daily. Room size is adequate for a 2 bedder and clean.

Given the high occupancy coupled with sauna access on certain floors, with only a single lift access waiting time can be long. Room toilets are extremely compact and small, not recommended for bigger size guests.

location , spa

small room but typical for Tokyo

Läget och den trevliga personalen var det bästa. Rummen var små men fungerade bra ändå. Vi hade tillgång till produkter såsom schampo, hudkrämer, ansiktsmask m.m. vilket kändes lyxigt.

Frukosten var tyvärr inte alls bra. Den kom färdig i påsar. Fanns två alternativ att välja på och tyvärr smakade inget av dem bra, exempelvis var brödet så hårt att det inte gick att ta en tugga. Som komplement till påsarna fanns juice och sallad som hotellet dukat fram, ett förslag är att de utökar det med exempelvis bröd, smör, ägg och något pålägg. Då hade man som gäst möjlighet att göra sig en enkel egen frukost.

접근성이 좋아요

룸 공간이 너무 협소해요

位置超級方便的。東銀座捷運站出口旁， 一班車直達羽田機場 還提供咖啡，茶，酒，點心，大澡堂也很棒 密碼鎖也方便，每層樓都提供飲用水，冰塊 很棒的住宿體驗

無

The location is very convenient, next to Ginza. Plenty of options to go around the city. Laundry and ice machines are available.

Only one elevator is available. Long waiting time. But not much a big deal.

每一位員工都非常有禮貌，房間乾淨、整潔，亦有澡堂，下次都會再返嚟住。

Customer Service not very helpful, however, it is mostly a cultural issue. Staff has always difficulties assisting with issues that are not part of the "script".

The hotel is located in Ginza which is a beautiful city and close to a lot of shopping centres. It is also very close to other tourist places you might want to visit. The station entrance is right in front of the hotel, and you'd be able to go to many other places in minutes. The hotel staff are very nice and friendly, I can say this for most places in Japan. They serve an open bar for residents every evening, which is free and an opportunity to network with other people from around the globe.

I had a hard time trying to decide a hotel and to be honest on hindsight I shouldn't have. Hotels in Tokyo are very tiny relative to hotels in other countries. This can be said for this hotel too. I couldn't leave my traveling box open and had to be strategic about managing my luggage, but that is the same for most hotels around the area

조식 실망입니다.

방 크기

I liked that it had an onsen in the hotel. The bed was comfortable and it had a nice happy hour. The staff was lovely.

The breakfast didn’t have much variety when staying a few days. The room was quite small not much room to move around or to put a suitcase, but was ok for a single traveler.

Izpalīdzīgs un draudzīgs personāls. Viss bija tīrs. Metro pie pašas viesnīcas.

Brokastis gribējās daudzveidīgākas.

La atencion del personal y los amenities de primera calidad, el Onsen,su ubicacion

Poca variedad en desayuno

Super friendly staff, nice lobby. Room was clean and comfortable.

Just one elevator and the pillow was not good.

Personnel rigide, chambre extrêmement petite, petit déjeuner industriel.

大都会にありながら、ヒノキのにおいのアロマ❓がたいてあり、朝には小鳥のさえずりが聴こえていて、自然を意識した環境作りに、癒されました。スタッフの皆さまも、生き生きとしていてとても感じが良かったです♪朝食も、美味しくて特にバナナミルクジュースが栄養価が高く、パンもすごく美味しかったです。沢山の企業努力が感じられて、楽しく過ごせました。ありがとうございました。

El personal, la limpieza.

Las camas muy duras para mi gusto al igual q la almohada. Resulte con dolor de cuello 😥.

Nice location with a wonderful welcome bar!

The pillow situation was a bit different they offered 4-6 options in for you to grab in the lobby. And the one provided was a hard body pillow

Friendly and helpful staff. Onsen and bar were nice. Appreciated hotel was mindful of the environment and reducing waste. Hotel also in a very accessible and convenient location.

Bathroom had a smell and one of the lights in the room wasn't working. Only 1 water bottle provided for 3 person room.

Location was amazing and very convenient for what I wanted to do. Room size was decent enough for me (solo traveler), and all the amenities just made my stay even better. If I ever get to go to Ginza again, I will definitely stay here.

El hotel muy chico e incomodo, no puede tener un ascensor...si bien el hotel era chico, se armaban filas para esperar

Un hotel muyyy incomodo.

The hotel just next to underground, very convenient to airport and other places

The breakfast was too simple, 3 selections only. It serves until 8:45 am only. Only 1 lift in the hotel, we have to queue for long time and wait for it.

the location was good. close to the subway and just outside of all the actions happening in Ginza area.

I paid similar price in shibuya area but the room was much bigger. room seems to be a lot cleaner. althought the staff at Super hotel was very freidnly and helpful. But everything is tiny and mostly self-service

温泉があったことが良かった

部屋が少し狭く圧迫感を感じた

I like that it was eco friendly. The staff is exceptional. They will go out of their way to accommodate you. They also speak English. They have a great little juice bar that is open in the evenings, which we took advantage of since we checked in a little late.

Location isn't that great. It's quite a walk from Ginza station and a bit hard to find. It's closer to the subway station, Higashi Ginza, however the station in front of the hotel is temporarily closed. I also didn't like the pin codes we had to use to get inside our rooms, and in the bath area (ladies only).

The room size was smaller than I thought it would be.

Loved that I caught a DIRECT train from Narita (some Keisei lines turn into subay lines) ... and exit A7 Higashi Ginza station was right at the front door of the hotel. Bath and welcome drink area lovely places to relax. Area where you choose your own pillow and toiletries was nice in that you get just what you need, nothing wasted or clogging up space on the bathroom counter.

Unfortunate that the emergency stairs were labeled for emergency use only, turns out you can use that stairway any time of day and if that was more clear would have led to less elevator congestion AND underscore their eco-friendly theme.

全部良かったが、スタッフさんがイキイキして素晴らしい！！

Excellent service and facilities

Room was smaller than expected

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I’ve stayed in a few Super Hotels, brand and all excellent, just got to find the right price point for your needs

Lovely hotel in Ginza, very friendly and helpful staff who accommodated us at short notice with the typhoon. Can’t thank the staff enough for their hospitality. Quiet rooms, good aircon for the humid stormy weather. Clean, comfortable, nice breakfast and onsen as well.

My favorite hotel to stay. Friendly stuff with clean and eco friendly facilities. Room is not spacious but comfortable to me

お風呂

部屋が汗臭い

Very central to Ginza shops, restaurants, convenience stores and everything! Train station right on the front doorstep and others nearby to be able to access other areas of Tokyo, it was so quick to get to Haneda Intl Airport, literally 25minutes and on one train, we didn’t have to change at all. It was very clean, staff were courteous, welcome drinks each night were good, they also provided pajamas, a range of pillows and toiletries in the foyer so choice was plentiful and wastage minimal, we also got fresh towels, toothbrushes and a small bottle of water everyday. They only have one lift which sometimes made it a little longer to get in and out of the hotel, in particular on check out day as suitcases filled the lift, it was manageable though so fine. I would stay here again, in winter would be good to use the onsen in the hotel too!

I booked this hotel for convenience. From Haneda Airport, the train stops across the street. This hotel is also walking distance to my favorite stores in Ginza. I can just shop, drop my things off the hotel and shop again. The staff are very polite. Rooms are small but clean. However it is one of those rare hotels that has a room for 3. Toilet and bath is a typical japanese modular type that is small but space efficient. The hotel has very random things I did not expect they would provide for guests. These include pillows of different firmness, pajamas, face mask, hair treatment mask, leg soothing gel among others. The hotel also features a lobby with sitting area where we can have coffee and tea all day. It is also where we ate our snacks from konbinis. Overall my stay was very pleasant. I would definitely recommend this hotel.

Great location and very helpful welcoming staff

N/A

Hotel is near a few subway lines and walkable to many shopping malls. Property also has public bath/onsen room which is a saver after shopping for the day

Nice location. Only here one night so didn’t get a real feel for the hotel. But had a nice lobby area to sit and also had tea and coffee and a wine hour.

Staff and location

Fridge wasnt working

The staff was amazing and the area was great. The room was very small with a small window that was frosted, so it felt a but crammed.

Located in the heart of Ginza, it was super convenient to go on day trip tours and take the shinkansen to other regions. The location is 5-10 minutes walking from most subway lines. All the prominent stores (Uniqlo, Don quijote, daiso, etc) were all within 5-20 minutes walking from the hotel. The Tsukiji market was only ~15min walk away. Many excellent restaurants (including Michelin Bib/Michelin Star) are located blocks away from the hotel. The hotel itself was spotless, and the staff were all very welcoming. We also appreciated the hotel's focus on being eco-friendly and minimizing its carbon footprint. The natural onsen onsite was also a significant factor in why we selected this hotel over similar hotels nearby. Going to an onsen after a long day of walking helped reduce swelling or pain and was a very relaxing experience.

Great location and we enjoyed the onsen too. I would like to thank the amazing staff here at the lobby, they were so accommodating and helpful. As good as any 5 star hotel. Thank you to the staff & cleaning staff that made our stay comfortable!

Great location but only one lift so have to wait awhile as hotel was full occupancy.

I stayed fabulous.hotel. They are very care about environment. They also have hot spring. I will stay this hotel again.

Great hotel. Has self serve pillow selection area to pick your desired softness level. Also a self service toiletries and skincare selection.

Perfect location, exceptionally friendly and helpful staff, welcome drinks every night at reception area. Subway entrance literally outside the door!

We loved this hotel! Having now stayed in 4 different hotels in Japan, we can say this hotel had the best amenities. There is a bar of serums, cleansers, lotions and ointments as well as toiletry items if you forgot yours at home. The pillow "buffet" was wonderful! Loved being able to choose my pillow for firmness and height! The pillows were so nice it made the bed being firmer a nonissue. The staff were very nice and accomodating. We had one night staying at Tokyo Disney and then a second reservation the following day and they were kind enough to hold our large luggage for us and they placed it in our room for our second stay! The onsen is smaller but very clean and serene. We really loved coming back from a long day walking around Tokyo and being able to onsen before bed. The rooms are small and not the most modern, but they are clean and have complimentary water and fresh towels every day. From 5-9PM there are welcome drinks in the lobby as well as 24/7 complimentary coffee and water. There is a station right outside the door and it is 5-10 min walk from Ginza Station. The area is nice and quiet at night and we always felt safe. Would definitely stay here again and recommend!

All Super Hotel Premiers are excellent hotels.

As a customer staying for a week, the Onsen closure hours 09:00 - 15:00 are a disadvantage. The hotel needs to be more flexible with open until 11:00

The location and offered large variety of pillows! Also welcome drink!

The breakfast selection was really poor, no vegetarian options was available, was offered a soup and a bread only! The soup even had meat! Terrible!

Super Hotel Premier Ginza used to be my go-to hotel in Tokyo, returned again this year and got very disappointed. Good: Friendly staff, welcome bar between 5:30-9pm, super convenient location. Bad: Got a room on 14th floor and the bathroom had a moldy odor from the vent. Onsen is supposed to be a plus, but rude fellow guest made it a minus. Saw a lady with cell phone (and shoes) in the lady onsen locker room, heard her camera in action. I told her no cell phone allowed here. She argued back "photo no capture". I told her the rule is no cell phone at all, need to follow the rules. She ignored and gave an attitude face. This is unacceptable. Not the hotel's fault, but totally bad experience. Farewell to Super Hotel Premier Ginza. No more.

Staffs are great, always smile and welcome us every time! Room is small but nice, clean, and comfortable. Free welcome drinks (including alcoholic drinks

The room is small

Location and onsen facilities

Hard pillows, uncomfortable at all

Amazing location in the heart of Ginza, right outside a metro station exit, round the corner from Kabukiza Theatre and short walk to Ginza Six shopping centre. The staff were friendly and professional and the rooms were clean and comfortable. The onsen was a great way to relax after a busy day around Tokyo!

N/A.