Four Points by Sheraton Makkah Al Naseem vs Similar Hotels

Room quality needs improvement as some furniture is old and worn.

Some reviews mentioned small room sizes and maintenance issues in facilities.

Mixed reviews about room quality, some mention old furniture.

Certain reviews noted small room sizes and issues with room preparation.

The cleaning needs to be requested; otherwise, it doesn't happen automatically.

Some guests noted cleanliness issues, particularly with the carpets and strong odors in some rooms.

Multiple reviews indicate cleanliness issues, particularly mentioning lack of attention in some cases.

Several reviews mentioned issues with bathroom cleanliness and poor room cleaning responses.

Ideal location near a beautiful mosque and quiet area.

Guests appreciated the convenient location near the mosque and shopping areas.

Many reviews highlight the good location of the hotel.

Many reviews praised the excellent location and convenience.

Mostly great staff, but some experiences pointed out unprofessional service.

Positive remarks regarding friendly staff, although some issues with check-out service were mentioned.

Generally positive sentiment about staff professionalism and friendliness.

Mixed feedback on staff availability, though some positive mentions about helpful staff.

Breakfast was not good at all; improvement needed.

Lack of food heating options led to dissatisfaction with service.

Positive mentions of breakfast quality, though some note pricing concerns.

Mixed reviews, some dissatisfaction with buffet variety.

Good amenities, but room amenities like Wi-Fi were lacking.

Guests enjoyed the amenities but noted the lack of sufficient heating options for food.

General remarks about adequate amenities; some facilities praised.

Positive notes on shuttle service being available 24 hours.

The price is good, but some services could be better for the cost.

Mixed feedback on value, with some feeling prices were justified while others disagreed.

Opinion varies, with some believing the price is on the higher side for the offered services.

General sentiment of being somewhat pricey without adequate service matching the cost.