Gave Art
Gave Art, Jalan Orangutan, Bukit Lawang 20852, North Sumatra, Indonesia- Public Art
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Garden Oasis with Mountain Views
Luxurious Accommodation
Hotel Orangutan provides 3-star accommodation with balconies offering stunning mountain views. Each room features a private bathroom and comfortable bed linen, ensuring a restful stay.
Culinary Delights
Indulge in a culinary journey at our on-site restaurant, offering a diverse menu of British, Indonesian, and international cuisine. Special dietary requests such as vegetarian, dairy-free, and halal options are also catered to with care.
Convenience at Your Fingertips
Enjoy the convenience of a tour desk, luggage storage, free WiFi, evening entertainment, and a concierge service during your stay. Additionally, a paid airport shuttle service is available for seamless travel experiences.
Experience a tranquil retreat at Hotel Orangutan - Book your stay now!
Check-in from
02:00 PM
Check-out by
12:00 PM
Parking
PAID
Children
Allowed
Pets
Not allowed
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Queen bed (151-180 cm wide)
Room details
45 sqm
Garden View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Queen bed (151-180 cm wide)
Room details
50 sqm
Mountain View
In-room amenities
1 King Bed and 1 Double Sofa Bed
Overlooking the river
Internet - Free WiFi
Sleep - Bed sheets
Bathroom - Private bathroom, towels, and a shower
Practical - Desk; rollaway beds (surcharge) available on request
Comfort - Daily housekeeping and ceiling fan
Non-Smoking
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
King bed (151-180 cm wide), Sofa bed (131-150 cm wide)
Room details
River View
In-room amenities
1 King Bed and 2 Twin Sofa Beds
Overlooking the river
Internet - Free WiFi
Sleep - Bed sheets
Bathroom - Private bathroom, towels, and a shower
Practical - Desk; rollaway beds (surcharge) available on request
Comfort - Daily housekeeping and ceiling fan
Non-Smoking
Sleeps
Up to 5 guests
5 adults · 4 children
Beds
King bed (151-180 cm wide), 2 Sofa bed (90-99 cm wide)
Room details
River View
In-room amenities
1 King Bed and 1 Double Sofa Bed
484-sq-foot room with valley views
Internet - Free WiFi
Sleep - Bed sheets
Bathroom - Private bathroom, towels, and a shower
Practical - Desk; rollaway beds (surcharge) available on request
Comfort - Daily housekeeping and ceiling fan
Non-Smoking
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
King bed (151-180 cm wide), Sofa bed (131-150 cm wide)
Room details
45 m2
Valley View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
20 sqm
Garden View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), 2 Sofa bed (Variable Size)
Room details
100 sqm
Mountain View
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Super nice hotel and very nice staff
So many insects even in rooms however it is due to the area… (1000 legs, spiders, etc.)
Comfortable rooms, lovely view!
La stanza era molto pulita e accogliente
Niente
Locatie, personeel, hulp bij activiteiten/transfer etc. Hartelijk ontvangst
Gaten in klamboe, geen airco (maar fan was prima)
établissement assez récent avec des chambres moderne offrant tout le confort. Clim, ventilateur personnel au petit soin Merci à moustika et ses collègues qui ont tout organisé pour nous avec une extrême gentillesse et un grand professionnalisme. excellent rapport qualité prix
Die Dschungeltour war sehr gut davon war das Personal sehr nett und haben viel erklärt.
Die Betten waren sehr hart davon hat man Rückenschmerzen bekommen. Dadrauf wurde die Besitzerin drauf hingewiesen. Wir haben den Transfer über die Unterkunft gebucht von Medan und plötzlich mussten wir dann noch Geld dafür zahlen, das unser Gepäck zur Unterkunft kommt. Des Weiteren konnte die Besitzerin nicht durch sagen, weil sie eingeschnappt war, was ich ziemlich unprofessionell fand.
和朋友两个人订了两间房,一件普通一间带阳台更高价格,然后带阳台的靠着山,厕所里吗就是石头的那种,灯很黑,花洒是个椰子壳,一开水,水花四溅,根本落不到身上,房间有壁虎什么的,厕所有大蜘蛛,飞虫什么就不用说了。 服务方面,前台不会帮你解决任何问题,因为我后面隔一天还有一晚,房间都不换,就要么自己退。就,有点无语,女士谨慎,没有吹风机我晚上九点洗澡,的头发早上五点才干。
带阳台的不要订,每天早上和晚上都是在朋友的房间里洗漱洗澡…自己脑补一下,卫生间环境很难接受…洗水台模拟山泉水流出来,一开水就溅满身的水,然后下水从脚下流出来… 没有空调,一个慢慢的电扇…屋子里霉味挺重的
We stayed in the budget double room and these were very clean with free water, good aircon and fan system, hot showers and shared terrace. Rather than the other rooms, the budget rooms are only up a small amount of stairs. The staff were extremely helpful. Food at hotel was very good and we booked a jungle trek through hotel which was great.
Generally all good but things to be aware of are: - the beds very hard. - the budget rooms are next to path (used by motor bikes) and above reception so there was noise in early morning and evening. - the hotel is next to Jacks Bar and another bar and on the Saturday night we stayed it was very noisy upto 2am (other nights were fine). We understand that the higher lodges and accommodation were not as badly affected and other accommodation in are would have had similar problem. -
Chambres spacieuses, salle de bain avec eau chaude, vue du balcon et petits déjeuners très bons. Personnel adorable et serviable. Activités bien organisées (village tour et cooking class) avec des partenaires locaux.
Rien. Juste attention aux singes chapardeurs sur le balcon !
Personeel
Het matras is keihard, maar zodanig dat je niet kan slapen
The room was very comfortable and clean. Even if on the main road, it wasn’t noisy. I liked also the water available in the room.
Niente.
Het personeel. Ze waren zo lief voor onze kinderen.
Absolument tout, !!! Chambre spacieuse, salle de bains avec vue sur la nature, sympa de prendre sa douche en regardant les singes ! Restaurant excellent, le meilleur mie goreng de notre séjour. Personnel extrêmement gentil et serviable. Le trek dans la jungle 2j/1 nuit restera une des plus belles expériences de notre vie. Baek et Olip ont été des guides géniaux et éthiques. Grâce à eux, nous avons pu voir 6 orang-outans dont le mâle alpha et une maman et son bébé, des langur de Thomas, et plein d' autres singes. Quel bonheur de se réveiller avec le chant des gibbons et des toucans. Mention particulière à Olip qui a vraiment fait tout son possible pour nous permettre d approcher au plus près les singes et nous permettre de vivre un rêve éveillé.
Partir de l' hôtel et quitter la jungle...
The location is really good, the lady at the check in is super friendly and she is a great cook. They have 3 airco rooms downstairs for 2p each. I'll go back for a lunch here .
The price is insane, especially for the family room, they have a 7 day cancellation policy, which is also not competitive any more. The older rooms are super warm, no airco, very noisy, so it's like sleeping outside. It does give you the jungle feeling though..but I won't go back for the rooms.
Équipe très sympa, logement propre et confortable. Trek 3j avec Mosketa/Arnold au top, passionné, sincère, je recommande et l'hôtel et le guide !
Location is fantastic. Staff at the property Desi and the guides Daulot and Olive were really good, we enjoyed the trek.
The pick up arranged was a little let down, the property was very quick to respond and arrange alternate vehicle.
The rooms were large and comfortable. The hot water was great.
The bedding was old and had holes in it. There are large portions of the day when the village doesn't have power so if you're in your room or can get quite hot with the fan not working.
スタッフの気遣いや接客が大変良く、部屋も広々としてました。
特になし
I want to thank the team at Hotel Orangutan for such a lovely stay. The staff’s kindness and hospitality really stood out, and they provided great support with our tours. The room was spacious and spotlessly clean, and the breakfast was truly tasty. A perfect home away from home!
Everything about the room and staff was great
There is really loud building work going on all day when I was there and after a 3 day trek in the jungle wanting to relax and nap it was very annoying!
Das Frühstück ist nicht im Preis inbegriffen und muss extra bezahlt werden, Man kann aber auch in der Umgebung andere kleinere Restaurants nutzen. Der Ausblick vom Zimmer über das Tal mit dem Fluss war fantastisch. Die vom Hotel organisierte Tour in den Dschungel war klasse und wir haben auch Orangutans sehr nah erleben können. Allerdings sind schon viele Tourist dort unterwegs. Die Taxifahrt von Medan wurde vom Hotel organisiert und hat ca. 3,5 Std. gedauert. Es hat von der Ankunft am Flughafen alles tadellos geklappt.
Das Hotel hat verschiedene Zimmer. Unser Zimmer lag sehr weit oben und der Weg dorthin war schon beschwerlich. Für ältere Menschen nicht zu empfehlen. Eher eines der unteren Zimmer nehmen.
Kamarnya luas, bersih, nyaman. Kamar mandi nya okeyy..
Het meest beviel me het uitzicht en het vriendelijke personeel.
Dat er heel veel stroomuitval was. Hierdoor werd het erg warm in de kamer.
Everything. It was just perfect. A great view from the balcony with monkeys running all over surrounding roofs. Very clean, extremely comfortable, the bed was great. The staff were wonderful, very friendly and helpful, even arranging for my orangutan trek and onward travel. Would have loved to have stayed long in this amazing place.
Une très grande chambre avec balcon vue sur la rivière et la jungle
Pourrait être plus propre
The room was everything we were looking for. Also they help us storaging part of our luggage when we were out for jungle trek, that was much appreciated 👏
Everything was good 😁
The stay was excellent. We stayed there before and after the 2-day, 1-night orangutan trek. Great location, comfortable room, spacious and clean bathroom, a large balcony with an amazing view, and very good Wi-Fi signal.
Het prachtige uitzicht over Bukit Lawang en de jungle.
We had the double room with balcony. You don't really see the river but you have a nice view anyway. The bed is comfy, there is good wifi, the big bathroom has hot shower and everything is clean. The owner and her staff are really nice and helpful. I was sick one day and they went to the pharmacy and brought me medicine.
It's not suitable for old or disabled people because there are high stairs to reach the rooms.
Uitzicht en faciliteiten
Geen warm water, veel beestjes en hoge trappen haha
We loved everything about our stay, beautiful clean family room with amazing rainforest view from the balcony. The hotel offers very convenient laundry service and is run by the most kind family who arranged the tours and (airport) transport for us. The 2D/1N jungle tour was more wonderful than we could have imagined beforehand, we were lucky enough to meet the orang utan and many more animals! Also the tuk tuk village tour was very enjoyable and interesting. We loved swimming in the river which is very close to the hotel and the food was great with the menu including vegan options as well. Definitely a ten out of ten! Don’t hesitate to book here!
We loved everything, there was the occasional gecko in the house and therefore there was some gecko poop on the floor and as said in other reviews there are little monkeys everywhere. We did expect this in the jungle and for us it contributed to our overall experience. Also we had to walk a steep stair to get to the room but this was also expected and no problem for us and the view from up there was more than worth the climb.
Nice, big and clean rooms with balcony. We did not hear any music even though it was party time down the river in the village. The staff was super friendly and welcoming. Made sure our luggage was safe during our trek and organised laundry for us after it. Multiple options for breakfast, loved their lemon tea!
Nothing
The area around the hotel. Great view (if you ignore all of the construction)
- Slippery clay slope to enter through a construction site. - no privacy, men working all around the room can see straight into the shower, toilet and bedroom. - running water to the room stopped half way through a shower and noone available to assist until next morning - construction starting just metres from the room each morning very loud and very early, lasting all day. - found termites eating the bedframe - sheets in bed had a curry smell - only person in the hotel, unsafe for a woman on her own as everyone in the area will know you are there and alone. - asked to discuss the issues with the owner multiple times but no response.
Acogedor, buenas vistas, agua caliente. El personal muy amable. Se come bien.
La limpieza, sobre todo del wc, debería mejorar. Estuvimos 3 noches y no tenían servicio de habitaciones para limpiar aunque fuera el suelo, ya que en esa zona con poco se llena de tierra. Nos dijeron que cerraban el restaurante a las 21h, bajamos a las 20h y nos dijeron que estaban ya cerrados, al parecer porque no tenían más gente... nos quedamos sin cenar.
Limpio y amplio
Que no tuviera wifi
Super établissement Personnel adorables Vue magnifique sur bukit lawang Je recommande Les plats y sont excellents
Die Lage der Bungalows ist sehr schön, steil am Berg – mit einem wunderschönen Blick über das Dorf und auf den Fluss. Auch das Frühstück im Restaurant war sehr lecker, und das Personal war jederzeit freundlich und bemüht, uns zu helfen.
Das Hotel hat seine Versprechen nicht in allen Punkten erfüllt. In unserem Familien-Bungalow sollte es laut Beschreibung ein Schlafsofa für die Kinder geben, tatsächlich standen jedoch lediglich drei Matratzen auf dem Boden zur Verfügung. Decken für die Kinder haben wir auf Nachfrage sofort erhalten.
Nice hotel with friendly people. Daisy organised the hiking and rafting tour for our family consisting of three adults and three kids (ages 6,6 and 10). And we made a nice three hour tuktuk tour through the village to see the rice fields, palm sugar and tempeh and tofu production. A good way for our children to see how people in Indonesia live and work. Daisy also served nice pancakes and porridge for breakfast.
Rooms are nice and spacious, but the stairs to get there are steep! Not for people with limited mobility.
The staff and the location
The monkeys! But what do you expect when staying up in the trees? It’s their home but there were alot and very noisy on our roof. Definitely wear ear plugs. You cannot keep your windows and doors open. We have intruded into their world. So we cannot complain. We had the pent house/family room. The steps were tough. Harder than my trek! But worth the view and our room was the coolest with a good ceiling fan. My children had the lowest rooms and they were quite hot but they liked their rooms.
Mooie ligging, originele setting tegen de bergflank, vriendelijke en behulpzame mensen, lekker eten
Zeer slecht geslapen door afschuwelijk luide live muziek tot de vroege uurtjes, en daarna bavianen op het dak maar dat laatste hoort nu eenmaal bij de jungle
Eravamo nella stanza più alta e, nonostante i vari gradini (che ci hanno tenuti allenati), la vista sulla giungla era esagerata, così come il fatto di essere totalmente immersi nella natura
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Mooie locatie met prachtig uitzicht.
We hadden het bovenste appartement, de klim is echt stevig. Het was in de nacht enorm warm.
The charming hotel and wonderful hostess (Daisy) were unforgettable. We were treated with kindness, helpfulness and had the best meals at Hotel Orangutan.
Es ist ein kleines Familienunternehmen mit sehr freundlichen Personal und einer super Küche. Wir haben vor Ort eine zwei Tagestour in den Nationalpark gebucht. Es war einfach nur beeindruckend! Die Betreuung vor Ort und auf der Tour war sehr gut! Wir sind nun das zweite Mal hier gewesen und es wird sicherlich nicht das letzte Mal gewesen sein. Unbedingt zu erwähnen ist auch wie der Umgang mit Kindern ist, unsere Tochter 5 Jahre wurde sehr Respektvoll behandelt. Danke für die schöne Zeit.
Nichts
Nice place close to the river. Beautiful view.
You have to walk some steep stairs to get to your room. Tip: while checking in ask for a room without the roof. The monkeys will keep you up the entire night (like they did to us). Staff can’t help it of course, but it was a pretty tough trekking with 2 hours of sleep.
Bedroom clean. No soap or shampoo in bathroom. Very pleasant and friendly staff. Food excellent quality.
Wonder place to stay for our Jungle trekking adventure. The staff was so kind and helpful. Loved the macaque monkeys passing through the hotel property. There is only cold water showers which were refreshing. To get to your room you must climb steep stairs that were beautifully made of stone.
Loved everything about this place!
We stayed here for 3 nights including a 1N2D trek. It’s very good value for money and the staff are absolutely lovely and couldn’t have done more for us. The rooms are spacious and have amazing views of the valley. Basic facilities but it’s in the middle of the jungle so didn’t expect more. Beds are clean and comfy, could do with another pillow each. You can’t drive to the hotel so you are dropped off 20mins walk away which with suitcases and the heat was a struggle but would be the same with any hotel in the area, not clear when booking that’s the case (if you have a backpack you can get a motorbike taxi). We also woke up to poo all over the floor from geckos and on clothes if you hung them out. Keep everything in suitcases. The rooms aren’t cleaned during your stay which might be a nice addition. The main issue we had was the noise. Every Saturday night there is live music opposite and since the windows are mesh and it’s in a valley you can hear everything until 3am and it was like being at a live concert. The other nights the ‘night club’ next door was really loud. Unfortunately this did mean we got barely any sleep in the nights we were here. We organised the trek with the hotel and whilst our guide was so lovely, there wasn’t so much information on the plants and wildlife. Our only sighting of Orangutans came 20 mins into the trek. If you do spot them make sure to spend as long as you can with them as there isn’t a guarantee of spotting more. The Orangutans are semi-wild, having been descendants of a former rehabilitation centre and so a bit more tolerant to human presence. The overnight stay in the jungle was pretty poor, again I expected basic but it was really quite dirty and the mat you slept on stunk of damp and sweat. Unfortunately my partner also got horrific food poisoning whilst here. Our guide was so kind in helping us the next day and carried his bag as well as his own. The other camps looked nicer than ours but they really only needed slight adjustments/airing out to make them more sleepable. All in all the hotel is nice and a good base to explore Bukit Lawang and the staff are all lovely.
Fantastic location and extremely friendly staff
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Great location in Bukit Lawang, close to shops and restaurants and not a far walk to the main car-accessible road. Beautiful views of the jungle from balcony while maintaining privacy. Really cool bathrooms with rock features and big views out in the jungle. Monkeys roaming around. Staff friendly and helpful.
Just note that some of the rooms are up steep stairs
Room was spacious and clean Staff were friendly Leant me a phone charger which was super kind!
The local party went on late and I could hear it for a while.
Chambre spacieuse et propre, jolie vue sur la rivière.
Very friendly personal, very big rooms with a nice balcony, nice clean bathroom with a hot shower. Perfect stay
Nothing!
Desi the manager is so friendly and helpful, she and her team are always smiling and ready to help. Communication before and during my stay was excellent and she organised my jungle trek for me with a great guide called Ronnie and my onward transport. The room was simple yet lovely with a nice view and balcony. They also provide a drinking water fountain in the room which is a nice touch.
For my third night I moved to a room higher up, but unfortunately the monkeys seemed to love it too! The cheeky rascals took over the balcony so I couldn’t really use it and I could hear them playing/fighting on the metal roof and on the balcony all night! I suppose it is the jungle after all, but I much preferred my first room that was on the middle level - I slept so peaceful there :)
Vielen Dank für die tolle Überraschung zu meinem Geburtstag, die hervorragende Massage und den freundlichen Service. Auch der Gepäcktransport war sehr angenehm. Vielen Dank auch für die netten Guides und die schönen Ausflüge, sowie das tolle Essen während der Ausflüge.
Nice location and friendly staff. We had a great trek to the orangutans.
The stairs to our room were quite a decent climb but a good view at the end. Beware of the monkeys. We had two unfriendly encounters on the way to our room. We had to fend them off with our jandels. Quite scary.
The room is huge with a nice view from the balcony. The rooms were comfortable and spacious. The staff were friendly, helpful, and welcoming especially Daisy and Ady.
Niente
Place is actually in excellent. Basically everything is nearby, good restaurants, small shops to take sweeties or buy souveniers. Breakfest in the hotel was also good, we took pancakes with bananas and fresh coffee.
Room cleanless would have been better. While step in to the room, it look nice and clean, but when started to look around, appeared that dust-balls were seen under the bed and in the corners.
Lovely stay , comfortable and very clean.the view from the balcony was amazing and the staff also very friendly and helpful. We did a day trekking and tubing, I had lots of fun to see the orang utan up so close, can't get better than that.even though I felt over so many times to get to it 🙈 , it's so worth it.And also thumbs 👍 for our guide bang jerry and his partner (so sorry I can't remember his name ) they both are amazing, knowledgeable and friendly, also very patient with me as I am taking so many breaks during our trip to see the orang utan. I definitely recommend staying at the hotel orangutan and Hopefully I will be back to Indonesia again soon. Keep up the good work and thank you.
None
Calm and peaceful place at the enterance of the national park. Good staff kinldy arrange pickup service from airport and trekking tour. Enjoy your great experience!
Amazing hotel, great value for money. Rooms are large with feature four poster bed and the bathroom wall was the rock from the hillside the hotel is built against. Large balcony with a great view of the jungle opposite and glimpses of the river. Yes, there are steps to the rooms... but if you're here for the trekking I'm sure you'll be fine. No food in the hotel for us as we were here in the quiet season. Not a problem as there are local restaurants nearby. Worth checking out the other side of the river for food and drinks too. Staff were all helpful and freindly but a special mention to Monang. Humble and funny a great guide and a very warm person in general. His jungle foods on the trek were works of art. 10/10
Having to leave.
The views, the staff, the food and the service
There are a lot of monkeys who played on the roof all night which was noisy, but we were in the jungle!
The room was very spacious and it was fun to have monkeys around in the morning and evenings.
It was a lot of tall steps to the top floor room (though it was worth it).
We were in the lower building so luckily not many stairs to climb. Very good shower with good water pressure. The ceiling fan is nice. Hotel is centrally located. We just booked the accommodation for 1 night after coming back from a 2D jungle trekking with another organisation.
Beware of the monkeys and don’t leave anything on your balcony. The hotel couldn’t help it but the bar next door had loud music till 3am. Seems to happen on Saturday evenings. Made it difficult for us to sleep after a tiring jungle trekking.
Unbelievable beautiful view. The rooms are nice and the outdoor bathroom was so cool. The staff are extremely friendly and helpful. We did a one day trek with guides Irpan and Angar who were absolutely the best. We got to see 8 Orang Utan. It was an incredible experience.
Super location in village, the staff were very warm and helpful in every way. Vyca was exceptionally helpful and arrange our tours and transfers with great professionalism and good humour. It was super!
The room was huge with plenty of space, great balcony and location central to get to everywhere on the main street.
We stayed on a Saturday night and the place next door had loud, live music till 3am! I appreciate the hotel cant help that but hard to sleep! The stayed in the top room of the first building, the tin roof proved very loud when it rained of there was monkeys on it. We could only get boiling water out of the shower, too hot to use, when i spoke to staff, he sorted the problem and said give it 10min then unfortunately shower was cold. This only happened one day, other days great warm showers! We stayed in the lower building, we heard that there were 150 stairs to the next set of rooms, thank god we didnt have that!
We stayed four nights. We were situated in an “annex” guesthouse that was right on the river with a balcony. Beautiful. Can’t speak to the main building.
Nothing
The place is super well located and close to bars, restaurants and local shops. The views from the room face the river and the jungle which was great. The staff and management were incredibly helpful throughout our stay and they also went above and beyond to deliver my wife's glasses back to Singapore after forgetting them in our room.
On the not so positive side, during our stay one of the bars near the hotel decided to throw a big party which apparently it's been going on for years. The party started at half past midnight and it finished at 3 am. The music was incredibly loud making it impossible to sleep at all. Had we known about this, we wouldn’t have booked this place, especially when you want to wake up early to go trekking. My advice would be to move further north to avoid the noise.
Staff were friendly and helpful, bed was comfortable and room was clean.
It was a bit hot a night, as I was under a mosquito net so couldn't feel the room fan, but I think this is to be expected
Amazing place, great views and the shower was just amazing
Room was a little hot
We chose this hotel as it was associated with our previous accomodator in Pulau Weh (Pulau Weh Paradise, which we adored). Beautiful view from the room & hot shower. Nice location for restaurants, shops, and the start of our trek.
Staff not attentive & hospitality seemed lacking. Upon returning from our trek to collect our bags, we were questioned as to whether we'd paid for our breakfast at checkout the day before (which we found mildly offensive, as we wouldn't walk away on an unpaid). We also thought we were supposed to get a discount re: coming from the partner resort, but no staff ever spoke with us so we weren't able to bring this up...
Hotel Orangutan was just as perfect for our 3 days trek. We did the trek with our 12 years old daughter and it was very special. From arranging our airport transfers and providing lodging, which was amazing, the staff was very professional, friendly and informative, nice to visit with and very helpful. We had 2 guides for us. Our main guide Monang is very experienced and very into the animal welfare, the second one (sorry forgot his name) was young as he's the new generation. but so helpful. The cook made us just excellent lunch and diner. We had to chance to see 11 orangutans. Some semi wild and some wild, male and mama with baby :-) We also saw Thomas's leaf monkeys, Macaque, Lizard... This was a bucket list since a long time. We recommend 100% the whole crew and the hotel ! Don't hesitate to ask for Monang as guide ! Yasmina, Diego & Alexa
Our stay at Hotel Orangutan and visit to Bukit Lawang was the highlight of our trip and one of my favorite places I have ever visited. First, our trekking guides Amin and Holland were exceptional and our experience seeing the orangutans was magical. Abdoullah, our driver was also excellent. Easy to communicate with, an excellent driver, and a very pleasant, interesting man. Staff at the Hotel Orangutan, including Vyca, were very pleasant, good fun, and helpful. Everything was very well organized. Anastasia, who helped organize our trip was excellent- considering our flights, dates and plans changed 3 times! Bukit Lawang is so charming. We had great food, many monkeys, and music in resturants every night. The people were so nice. I cannot recommend a trip to Bukit Lawang and Hotel Orangutan enough.
Hotel Orangutan is conveniently located in the middle of the village, close to the river, other guest houses, shops and bars/restaurants. The room was just OK. No AC, the fan spun so slowly that it didn't really circulate much air. I also suspect there may have been termites or something in the wooden bed frame, as there was fresh, fine sawdust on the floor (see pic). The bathroom was fun and unique - built straight up against the cliff face. The sink in particular was unique. The shower was cold water only. One good thing was the proprietor let me take a shower after a 2-day trek in the jungle, even though I wasn't staying there that night. It was nice not to gas the driver who later drove me back to Medan. It was fine staying there, but there are probably better places in town for the same amount of money.
Our stay at Hotel Orangutan and visit to Bukit Lawang was the highlight of our trip and one of my favorite places I have ever visited. First, our trekking guides Amin and Holland were exceptional and our experience seeing the orangutans was magical. Abdoullah, our driver was also excellent. Easy to communicate with, an excellent driver, and a very pleasant, interesting man. Staff at the Hotel Orangutan, including Vyca, were very pleasant, good fun, and helpful. Everything was very well organized. Anastasia, who helped organize our trip was excellent- considering our flights, dates and plans changed 3 times! Bukit Lawang is so charming. We had great food, many monkeys, and music in resturants every night. The people were so nice. I cannot recommend a trip to Bukit Lawang and Hotel Orangutan enough.
The design of this hotel is amazing with a lot of attention to detail. It has been built into the hillside - so a very steep climb up a lot of steps if you are in one of the suites, but amazing views of the village and jungle. We just had a standard double so only one flight of steps, which I was pleased about! The bathroom is carved out of the rock, so a very jungle funky feel to it. However although trendy it was rather dark and a bit damp just like a cave! Also the basin water pressure was just a dribble even though it looked really nice it wasn’t very practical. Shower -cold water only - was very good. Staff here are lovely and this is the first place we’ve stayed in Asia where they don’t sell water in plastic bottles, but will re fill your own, and use metal straws not plastic.🙂for that alone we would recommend Orangutan Hotel.
There is one ceiling fan which is too slow to be effective when the lights are on. An additional side fan would have really helped us sleep in the 30 degree heat. 2 little bed side tables to put things on would be really useful, the hammock is too low to use, you end up on the floor - but hey these are very minor problems and for £15 a night an absolute bargain!
Beautiful balcony with great views, welcoming staff, nice food, amazing jungle and rafting tour. Very serene and relaxing. Water in the room, mosquito net, nice decent sized bed, big bathroom. Thank you!! 🙏
The Food is really nice! Restaurant overall could get a bit more attention - bit more lively and menu a bit better presented. One of the boys played the guitar amazingly - make something out of it 😊
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What guests love
Areas to consider
Cleanliness
7.89/10Several issues with cleanliness were noted, including a curry smell on sheets and a dirty toilet.
Service
9.86/10Friendly staff who arranged tours and breakfast, but responsiveness could improve.
Location
9.9/10The location provides beautiful views and is well-situated for local tours.
Room Quality
8.85/10Rooms are spacious and clean, but steep stairs can be an issue for some guests.
Amenities
8.38/10Limited amenities mentioned, but some guests found them sufficient for a jungle stay.
Value for Money
9.34/10Good value for location and service, despite some cleanliness issues.
Food and Beverage
9.39/10Breakfast and meals received positive feedback, although service times could improve.
Overall Experience
10/10Despite some issues, many guests enjoyed their stay and appreciated the natural setting.