Holiday Inn Express & Suites Franklin - Berry Farms by IHG vs Similar Hotels

Rooms were generally comfortable, but some issues were noted with amenities.

Rooms generally clean and spacious, but some reports of maintenance issues.

Rooms were updated and comfortable, despite some issues with noise and furnishings.

Some rooms were clean and comfortable, but issues with dark lighting and outdated features were noted.

Concerns were raised about room cleanliness with reports of dirt and hair in the room.

Clean but several reviewers noted issues like pink mildew and clogged toilets.

Some reviews noted that the carpets and rooms could have been cleaner.

Some reviews noted cleanliness issues such as blood in the bathroom, affecting overall sentiment.

Location was frequently praised as ideal and convenient.

Convenient location to major attractions and easy access to highways.

The location was convenient for access to nearby facilities but sometimes noisy.

Generally good location, though some reviews remarked it felt remote and lacked nearby activities.

Many reviews highlighted friendly and helpful staff.

Friendly staff and helpful service reported by many guests.

Staff were consistently described as friendly and courteous, adding to a positive stay.

Overall staff interactions were positive, with many mentions of friendly and helpful service.

Breakfast quality received positive mentions, with hot food options appreciated.

Continental breakfast and good coffee available, though some rated it only okay.

Breakfast was praised by multiple reviewers as good and satisfying.

Breakfast was frequently mentioned as great, contributing positively to the overall experience.

Breakfast options were appreciated, though some felt more choices were needed.

Decent amenities including breakfast but some complaints over the pool quality.

Amenities like breakfast were well-reviewed; however, some noted noise disturbances.

Positive reception of breakfast and other amenities like clean gym; however, some missing items like coffee makers in rooms.

Some felt the price for staying was a bit high.

Good value considering the location and room quality.

Guests felt the quality received was good for the price paid.

Mixed feelings about pricing relative to amenities, with some calling it overpriced for the value received.