Luminor Hotel Airport Sidoarjo By WH , Best Choice and Strategic Location with a Rooftop area in Town vs Similar Hotels

Habitaciones muy bien indicates good room quality.

Cigarette smell in room detracted from experience

Frequent complaints about very small, cramped rooms, poor ventilation/AC issues, bathroom door problems and general wear, indicating low room quality.

Rooms are generally described as comfortable and clean, meeting expectations for quality.

Overall cleanliness was good, but there were negative comments regarding cleanliness indicated by 'Quite a lot'.

Clean, friendly service

Multiple reviews mention dirty rooms, old towels, and even a strong sewage smell in at least one room, indicating below-average cleanliness.

Several reviews indicate cleanliness issues, such as the unclean shower cap and dirt on the bedside table.

McDonald’s nearby is helpful, but the airport proximity was misleading, affecting location perception.

Good location despite limited walking areas

Consistently praised for being inside/adjacent to the domestic terminal — ideal for early flights and layovers.

Conveniently located near the airport with a free shuttle service, though some mention the lack of nearby restaurants.

Personal muy amable indicates good service.

Friendly and helpful staff, good hospitality

Several comments praise staff as friendly and helpful (e.g., 'lovely staff', 'great staff', 'miła obsługa'), supporting a strong service rating.

Most reviews praise the friendly and helpful staff, contributing positively to the service experience.

Food options nearby, but no specific feedback on hotel food.

Breakfast offered limited fruit options

Mixed feedback on breakfast — some find it acceptable or good, others describe it as forgettable (noodles and toast).

Food quality is praised, but some reviews mention high prices and a lack of variety.

Amenities were not specifically mentioned, assumed standard for hotel tier.

Good selection of amenities, including live music

Mixed: positives include 24-hour convenience stores, eateries, water dispenser and occasional pool; negatives include missing kettle, no water heater in some rooms, limited toiletries and old towels.

Some amenities like the AC and bathroom facilities had issues, impacting the overall satisfaction.

Value perception not discussed, assigned average value.

Standard quality for this hotel tier

Several guests note the price feels high for the basic facilities and shortcomings (e.g., no water heater, small rooms), suggesting only mediocre value.

Value perception is mixed, with some citing high prices for services and items, while others find it reasonable.