IntercityHotel Frankfurt Hauptbahnhof Süd vs Similar Hotels

Rooms are spacious but some amenities need improvement.

Rooms are small and somewhat dated for many guests; common complaints include lack of air conditioning, broken fans, worn curtains and tight space.

Large and spacious rooms, but some issues reported with outdated conditions.

Rooms were generally comfortable but had some instances of misleading room types.

Rooms are very clean and well-maintained.

Rooms are reported as generally clean by several guests, but some reviews mention dust and that a room was 'not totally clean', indicating inconsistent housekeeping.

Several comments about unclean rooms and issues with maintenance.

Generally clean rooms mentioned, but some complaints about shower and bathroom issues.

Excellent location right next to the train station, very convenient.

Excellent location directly opposite the main train station — extremely convenient for arrivals/departures — though proximity brings street noise and some safety concerns at night.

Convenient location near train station and city center, praised for accessibility.

Convenient location near train station, but some concerns about safety at night.

Staff is friendly and helpful, providing good service.

Staff are described as friendly and helpful (fixed minibar/fridge issues, attentive at times), but there are service gaps noted (unmanned checkout, guests asked to move/bring fans).

Staff described as friendly and helpful in multiple reviews.

Helpful and friendly staff, with positive mentions across several reviews.

Breakfast options are expensive and not satisfactory.

Breakfast is frequently praised as fresh and ample; complimentary drinks/snacks in the lobby and minibar extras are appreciated.

Breakfast options praised as exceptional and varied.

Breakfast options were well-received and had good quality coffee.

Limited amenities with some being not functional.

Good amenities for the price: kettle, bathtub, fridge, free minibar drinks, L'Occitane toiletries, free Wi‑Fi and lobby refreshments — but lacks in‑room safe and AC.

Amenities largely satisfactory, although some limitations noted.

Basic amenities available, but missing items like a kettle in the room.

Good value for the location, but breakfast price is high.

Several guests call it good value and note reasonable price with useful complimentary extras, though a few feel the property is older than pictured.

Generally viewed as fair value, though some were disappointed due to cleanliness issues.

Good value for the price considering proximity and quality if the issues are resolved.