Holiday Inn Express - Exeter - City Centre by IHG vs Similar Hotels

Some issues reported with room sizes and maintenance.

Rooms were generally well-received for being clean and comfortable, with some minor issues reported.

Rooms are comfy and well appointed, some issues with mattress quality.

Mixed reviews about room comfort and cleanliness, with mentions of hard beds.

Reported issues with room not being cleaned during the stay.

Some reviews mentioned cleanliness positively, whereas others highlighted issues like noise and poor communication.

Room was beautifully decorated and absolutely spotlessly clean.

Some reviews mention the need for better room cleaning and maintenance.

Perfect location for the needs of many guests.

The location was frequently praised, being central and convenient for local attractions.

Great location for visiting Exeter, close to town and overlooking the river.

Excellent location to city centre and transport links, consistently praised.

Staff were generally friendly and helpful, with specific commendations.

Most reviews noted friendly and helpful staff despite some communication issues.

Staff were friendly and helpful, but needed more training in some situations.

Most staff were friendly and accommodating, enhancing the overall experience.

Breakfast options received positive feedback from guests.

Food options received positive remarks, highlighting quality and variety.

Food was delicious with great menu options.

Breakfast quality mentioned as needing improvement, impacting overall satisfaction.

Standard amenities available, but some complaints regarding the facilities.

Amenities were acceptable, but there were complaints regarding heating and noise.

Provided good gluten-free options, but could improve by adding seating.

Adequate facilities but some amenities like the bar were noted to be unwelcoming.

Generally viewed as good value for the location and services offered.

Guests expressed satisfaction with the rates for the overall experience provided.

Overall a good value for a pleasant stay.

Considered good value for the location and accommodation standards.