MORAZEN Surabaya vs Similar Hotels

Rooms are described as good and comfortable.

Nice and spacious rooms referenced.

Rooms are described as small but clean; some reports of smoking rooms despite non-smoking requests.

Rooms are described as huge, clean, and with great views, contributing positively to the stay.

Multiple reviews praised the cleanliness of the rooms and facilities.

Subpar cleanliness mentioned in several reviews.

Some reviews mention the rooms being clean, while others highlight issues like cigarette burns.

Consistently clean and well-maintained facilities, as noted in multiple reviews.

Strategically located in central Surabaya with good accessibility.

Convenient location near train station highlighted.

Several reviews commend the hotel's strategic location in the middle of the city.

Excellent location next to Tunjungan Plaza, providing great convenience for shopping and dining.

Staff are frequently mentioned as friendly and helpful.

Friendly and helpful staff noted positively.

Numerous reviews praise the staff for being helpful and responsive, with quick resolutions to issues.

Exceptional service highlighted by numerous guests, with staff going above and beyond expectations.

The breakfast variety and quality received high praise.

Breakfast variety praised, although some found it too Asian-focused.

Reviews indicate a good variety of breakfast options but note the lack of vegan choices.

Dining experiences were well-received, with good service and quality food reported.

Good amenities noted, but some reviews mentioned the limited number of elevators.

Standard amenities for the hotel tier.

Positive remarks about the facilities and breakfast selections.

Good amenities were mentioned, including quality dining experiences in the hotel's restaurants.

Considered a good value for the services provided.

Good price/quality ratio noted.

Many reviews reflect that the hotel provides good value, especially given the quality of service.

Guests feel the experience is worth the price, despite it not being the cheapest option.