Three Horseshoes Inn vs Similar Hotels

Rooms described as comfortable and well appointed, though some guests reported tired decor, thin walls, limited ventilation (no fan) and occasional noise intrusion.

Rooms were described as comfortable and well-equipped, though some issues like a lumpy bed were noted.

The bathroom door provided little privacy and rooms were too small.

Some rooms reported as tidy and spacious, but others described as run down and needing decor updates.

Most guests note clean and comfortable rooms, though a few mentioned dust/cobwebs and hair behind a bathroom door, so cleanliness is generally good but not flawless.

Multiple mentions of cleanliness were positive, but some rooms had issues that detracted from the overall impression.

Lovely room nice and spacious, clean and a great bath!

Several mentions of rooms being dated and needing TLC, with minor issues like smells and dirty vacuum.

Well located for Durham with lovely countryside views and easy access, but several guests mentioned road noise and the remote nature (no nearby bus stop) as minor drawbacks.

The hotel is conveniently located near the city center, which was positively noted in several reviews.

Great location for meeting family as close to major routes.

Convenient access to the train station and walking distance to central Durham.

Consistently praised staff: welcoming, friendly and attentive service throughout stays; staff interaction is a major strength.

Staff were consistently described as friendly and helpful, reflecting well on the service quality.

The staff were friendly and very helpful.

Frequent praise for friendly and helpful staff.

Food and drink receive frequent high praise: excellent dinners, breakfasts and gluten-free options; restaurant consistently highlighted as a key positive.

Food service was limited, and a few negative comments regarding the dining experience were made.

Food was delicious but breakfast was a poor offering.

Positive feedback on food quality and dining experience.

Good on-site amenities including a strong restaurant/breakfast offering, outdoor seating area and free parking; limited public transport access and no lift for some guests.

Facilities were good, but access to the spa caused confusion and additional charges for some guests.

Spa bath and other amenities met expectations.

Basic amenities met guest needs, with some comments on lack of breakfast.

Multiple guests called it good value—cheaper than city-center alternatives and offering substantial meals—so value is perceived positively.

Many reviewers felt the hotel offered good value for comparable options in the area.

Pricey drinks and breakfast options didn't match expectations.

Perceived as a good deal for the price paid, especially for a pub with rooms.