Sheraton Waikiki Beach Resort vs Similar Hotels

Rooms frequently praised for stunning views and good layouts (corner suites), though a few guests reported dated bathrooms or fixtures in some rooms.

Rooms are described as beautiful and well-maintained, with some amenities noted.

Rooms felt outdated and small; however, the renovated rooms are nice.

Rooms are described as old, small, with maintenance issues.

Generally praised — multiple reviews note tidy, well-cleaned rooms and specific staff keeping rooms clean, though one detailed review mentioned old/smelly bathrooms.

General sentiment is positive, but some reviews mention issues with cleanliness.

Clean but could benefit from updating some areas.

Guest mentioned poor maintenance with unsealed and half-drunk water bottles, and an unclean lift entry.

Consistently lauded: prime Waikiki location, direct beach access, proximity to restaurants and shops, and frequent praise for room views (Diamond Head).

Strongly positive sentiments expressed about the location being great and convenient.

Great location with beach access and shopping nearby.

Consistently highlighted as convenient and on the beach.

Mixed sentiment: several reports of poor or rushed/front-desk interactions and unhelpful activity staff, but also standout positive service mentions (e.g., outstanding customer service, praise for Arlene and AC).

Mixed reviews; some highlight terrible service but others mention friendly and helpful staff.

Generally nice staff, though one rude encounter at the front desk.

Mixed sentiments about staff; some were helpful while others were perceived as snarky.

Several mentions of limited menu options, long waits (e.g., 40 minutes for pool orders) and only one main restaurant; some food/service described as fair but not exceptional.

Compliments about the complimentary breakfast and dining experience at the hotel.

Breakfast options are good with attentive service.

No specific positive mentions or criticisms in the reviews.

Positive aspects include pools, direct beach access, lei/ukulele activities and plentiful on-site shops; negatives include limited/wonky activity hut service, early-reserved pool chairs, no on-site spa for some guests and restricted pool hours.

Positive remarks about good amenities, including pool and fitness programs.

Basic amenities present, with smaller pool but not overcrowded.

Pool area and amenities described as cramped and badly managed.

Mixed-to-negative: multiple guests felt the property was overpriced or that they 'paid for the view,' offset by guests who felt satisfied overall.

Comments suggest that the hotel offers good value given its location and amenities.

Room rates felt a bit overpriced given size and amenities.

High prices mentioned with lack of corresponding quality of service.