Holiday Inn Asheville - Biltmore West by IHG vs Similar Hotels

Rooms were updated but had some issues with sound and door functionality.

Rooms were reported as clean and comfortable, with a few comments about bed softness.

Positive sentiments about comfort, but some negative comments about odors.

Rooms were generally comfortable, but there were multiple complaints about thermostat issues and two guests noted inadequate lighting.

The hotel was clean and smelled nice, but some areas showed wear and tear.

Overall cleanliness praised in multiple reviews. The hotel was clean, and several guests highlighted this positively.

Many reviews mention cleanliness, but some negative comments about general upkeep.

While many reviews noted clean rooms, some issues with mold and dirty furniture were mentioned.

The hotel is conveniently located but the surrounding area may not be ideal.

Location received strong approval with proximity to attractions and convenience.

Location is frequently praised as convenient and accessible.

Multiple reviews highlighted the great location, close to attractions and restaurants.

Staff was welcoming and friendly, providing helpful advice.

Staff was consistently noted as friendly and helpful, providing great service experience.

Several reviews highlight friendly and helpful staff.

Overall, the staff was described as friendly and accommodating, with only a few issues reported.

Breakfast was good but not complimentary; some guests found it overly priced.

Breakfast and other food options were frequently mentioned as good.

Some negative feedback on breakfast variety; needs improvement.

Positive mentions of the bar and beverage services were noted, contributing to the overall experience.

Offers good amenities but the heated pool and hot tub did not meet expectations.

Amenities were positively received, including breakfast quality and overall facilities.

Decent mentions of amenities, but suggestions for improvements.

Some amenities were convenient, but several reviews mentioned the need for more thought in room amenities.

Prices are slightly above average for the included services and accommodations.

Good value mentioned across reviews, considering the location and quality.

Guests feel they received good value considering their experiences.

High prices were compared unfavorably to the service received, leading to some dissatisfaction.