Holiday Inn Los Angeles - LAX Airport by IHG vs Similar Hotels

Room quality was good, but issues with cleanliness affected perception.

Rooms were clean and comfortable.

The rooms were generally comfortable and spacious, though some noted preparation issues.

Overall sentiment about rooms being spacious and comfortable, though some setbacks were mentioned.

Issues mentioned with old and dirty carpets; noted water damage.

Cleanliness was an issue with reports of a dirty floor during breakfast.

Some reviews mentioned cleanliness was an issue, particularly regarding carpets and general upkeep.

General sentiment indicates rooms were clean, but some reports of issues with drain maintenance.

Convenient for airport and transportation, though some safety concerns at night.

Location is great, very close to the airport.

Proximity to airport and convenience were positively mentioned across multiple reviews.

Close proximity to the airport is frequently praised, making it a convenient choice for travelers.

Staff friendliness praised, although some service inconsistencies noted.

Staff was friendly and professional, with positive remarks about service.

Many reviews praised the friendly and helpful staff, although some had issues with housekeeping.

Many positive comments about the staff being friendly and helpful, with specific mention of individuals who provided exceptional service.

Food quality was good but price was considered excessive.

Breakfast had good options but could improve with more variety.

Breakfast received high marks, regarded as excellent by several reviewers.

Average feedback on food options; some enjoyed breakfast while others criticized its quality.

Parking fees considered too high, though shuttle service rated positively.

Standard amenities, but some complaints about lack of complimentary water.

Amenities like breakfast were well-reviewed, but some services were lacking.

Some amenities were appreciated, but issues like unreliable shuttle service were raised.

High parking fees and food prices contributed to a perception of low value.

Good value considering location and services offered.

Given the price, some felt the value was not entirely adequate due to parking costs and room conditions.

Generally considered good value, though some guests felt that parking charges were overpriced.