Park Central Hotel New York vs Similar Hotels

Mixed: some comfortable rooms and good bed setups, but frequent comments about small, dated rooms, thin walls and poor pillows; no in-room fridge in many rooms.

Reviews indicated that rooms were small and some furniture was worn out.

Mixed: some rooms are spacious (including accessible rooms) with great views and good beds, while others are small; several guests reported corridor/street noise and inconsistent room sizes.

Mixed feedback regarding room comfort, with several complaints about conditions like heat and smell.

Mixed: several guests reported the rooms as clean and comfortable, but others mentioned dirty carpets and occasional odor in rooms.

Multiple reviews noted issues with cleanliness, including cockroaches and general uncleanliness.

Generally positive: multiple guests mentioned rooms were clean and well maintained, though a few noted minor maintenance issues (broken curtain, drawers) that affected perceived upkeep.

Several reviews mentioned issues with the cleanliness of the rooms, including dirtiness and hairs found in beds.

Very positive: repeatedly described as unbeatable/central, within walking distance of subway, Central Park and major attractions.

Numerous reviews highlighted the hotel's excellent location in Manhattan, close to major attractions.

Excellent: many guests praised the central location (close to subway, Times Square, Central Park) and enjoyed city views from higher floors.

Consistently praised as fantastic and very convenient.

Mostly positive: many reviews praise friendly, helpful staff; a few reports mention unwelcoming reception and slow/bad handling of complaints (refund/manager issue).

Staff received praise for being friendly and helpful, though some instances of rudeness were noted.

Strong positive: staff repeatedly described as helpful, friendly and accommodating; transfer service to JFK noted as available.

Positive comments on staff professionalism and helpfulness.

Negative: breakfast repeatedly criticized as inadequate/overpriced (e.g., one drink, a pastry and fruit), guests upset about paying extra for minimal offering.

Complimentary coffee and wine were appreciated, but improvement options were suggested.

Mixed: breakfast was described both as good with variety and as pricey; some guests found the coffee and certain breakfast elements disappointing.

Breakfast was well-received and noted positively.

Negative: multiple guests note lack of minibar/fridge and no coffee station; requests for basic items (e.g., extractor for odors) unmet.

Basic amenities were mentioned, but lack of standard items like kettles was noted.

Some shortcomings: building amenities are basic (small appliances, basic kitchenware), limited elevators causing waits at peak times, and advertised private parking was not available for at least one guest.

While some amenities are noted as satisfactory, issues like poor lift service are mentioned.

Negative: several guests feel the hotel is overpriced for what is offered—'just a bed and bathroom' and misleading room advertising noted.

Guests felt the hotel was overpriced given the condition and size of the rooms.

Negative sentiment: at least one guest explicitly felt the rate paid did not match room size or level of service/amenities; overall perceived value was below expectations for the price.

Guests felt the price paid was not justified by the quality and conditions experienced.