Amari Phuket vs Similar Hotels

Guests mention very good suites and scenic rooms, but some report soft mattresses, odors and accessibility issues to higher rooms; overall room quality is strong with a few notable drawbacks.

Room size was noted to be conservative and could be more spacious.

Rooms were described as lovely but mixed feelings about maintenance.

Room was comfortable but bathroom a little dated.

Multiple reviews report ants/insects in rooms, unpleasant mattress/bed smell and inconsistent cleaning; cleanliness is below perfect but not uniformly poor.

Rooms and grounds were described as immaculate and clean.

Multiple guests reported issues with cleanliness, including mold and bugs.

Standard quality for this hotel tier.

Many guests highlight excellent sea views and proximity to Patong/center; some note villas are far from reception, but overall location and views are repeatedly praised.

The hotel's location was frequently mentioned as excellent, being near the beach and nightlife.

Location was frequently praised for its convenience and proximity to attractions.

Great location, close to the beach and markets.

Majority of reviews praise staff for friendliness, quick service and helpfulness; a few complaints about golf-cart drivers and slow responses exist, but overall service sentiment is strongly positive and score is elevated to reflect consistently high staff praise.

Staff received multiple praises for their exceptional service, particularly Nitta and Nemo.

Generally positive sentiment regarding staff and service quality.

Positive feedback on staff friendliness and support.

The Italian restaurant is praised for quality, but several reviews criticize the breakfast as poor or insufficiently varied; F&B is decent overall with notable breakfast shortcomings.

Breakfast was adequate but average, with some improvement mentioned.

Breakfast options were noted as lacking variety and quality.

Breakfast options were limited and some quality issues noted.

Resort amenities (pools for adults/children, spa, high-quality Italian restaurant) are frequently praised; despite a note about limited kids' facilities and pool safety concerns, amenities are seen as a major positive.

Amenities like pools and restaurants received positive comments.

Amenities like the pool and restaurant received mixed reviews.

Good amenities, including a kids club and pool.

Mixed remarks — some guests felt upgrades were not fully usable or the location reduced value, while others enjoyed scenic views and facilities; rated slightly above target reflecting generally positive experiences.

General sentiment reflects fair value for the experience provided.

Guests felt the rates were reasonable given the location, despite some complaints.

Breakfast could be seen as expensive.