Hilton Pasadena vs Similar Hotels

Older hotel with minor issues in the bathtub/shower.

Overall, the rooms were comfortable, but size was mentioned as an issue and some aspects, like decor, felt dated.

Several complaints about the quality of beds and the state of some rooms.

Rooms were well-decorated and spacious with good amenities.

Clean had everything we needed. Housekeeping staff was excellent.

There were issues with the refrigerator and stains on the carpet, indicating cleanliness could be improved.

Consistent mention of clean and comfortable rooms, despite some complaints regarding overall room condition.

Housekeeping could have been better; specific issues mentioned.

Great location near restaurants and shopping.

Several reviews highlighted the excellent location near attractions and the convention center.

Frequently praised for its great location.

Great location, easy to walk to attractions.

Staff were very attentive and friendly. Excellent customer service.

Staff was described as friendly, attentive, and accommodating, which reflects high service quality.

Exceptional and friendly staff highlighted across multiple reviews.

Staff were friendly and attentive, creating a welcoming atmosphere.

Food at the restaurant was delicious, but drinks are overpriced.

Breakfast service was noted as slow with unsatisfactory options, which affected the overall dining experience.

Mention of a nice outdoor seating area for breakfast/drinks.

Limited dining options; coffee quality was poor.

Limited amenities like no microwave, basic bar and restaurant feel.

Basic amenities were available, but room features like the thermostat malfunctioned, impacting the stay.

Mixed reviews on amenities; some dissatisfaction with pool availability and mattress quality.

Beautiful lobby and pool but lack of some amenities like coffee makers.

Some items perceived as expensive, such as food and beverage.

Some guests felt that the value did not meet the price charged, indicating concerns about worth.

Overall good value but some guests felt it didn't meet the Westin standard.

Parking fees considered excessive for the room rate.