Crowne Plaza Resort Asheville by IHG vs Similar Hotels

Rooms need upgrades and have issues like unsafely loose railings.

Rooms were clean and comfortable, though there were some noise issues.

Rooms were spacious and decorated nicely, but some complaints about soft beds and light conditions.

Comfortable rooms and beds.

The shower was gross and the room wasn't cleaned automatically.

The hotel was described as very clean, but issues with room cleaning and responsiveness were noted.

Generally clean, but some issues with carpet and surfaces noted.

The room was clean and we had fun. Very clean and friendly staff.

Great location close to amenities and beautiful surroundings.

The location was mentioned as great multiple times by guests.

The location is excellent, convenient to downtown and nearby attractions.

Hotel was conveniently located downtown close to zip lining, hiking and the Biltmore House.

Most staff were wonderful despite some issues.

Staff were very friendly and responsive to issues, which enhances the service rating.

Overall service was friendly and helpful, but some inconsistency noted during check-in.

Thomas at the front desk was absolutely wonderful and incredibly helpful.

Breakfast was excellent and food was satisfactory.

Breakfast options were praised, contributing positively to the overall experience.

Breakfast options well received, but missing some items like a microwave.

The cooked to order breakfast was delicious as well as the evening receptions which occurred daily.

Fitness facility was not available and several amenities were closed.

The facilities are generally good, but poor lighting and lack of seating were noted.

Amenities like the rooftop bar and pool were appreciated.

Pool was heated and the workout room was very nice.

Quality related to price is acceptable, but improvements are needed.

Value is considered competitive and reasonable for the level of quality.

Good value for the location and amenities, despite some minor issues.

Overall, it was a very enjoyable stay.