Our pick
Embassy Suites By Hilton Knoxville Downtown
Knoxville, US
★ 4-star9.3/10545 reviews
0.33 km (0.21 mi) from original
English
Crowne Plaza Knoxville Downtown University by IHG vs Similar Hotels
Compare similar hotels across guest insights, rooms, location, amenities, value, nearby attractions and suitability to understand the trade-offs before you choose.
What matters most to you?
Lodgegrid Decision Intelligence
Best overall fit
✓Why it stands out
Rooms
8.9Rooms are comfortable and well-decorated with great views.
Cleanliness
9.4Overall cleanliness praised; rooms are very clean and spacious.
Location
9.4Great location noted for walkability and convenience.
Close alternatives
No close alternative was identified for this preference.
Hotels (4 selected)
Original hotel
Marriott Knoxville Downtown
Knoxville, US
★ 4-star9/10548 reviews
0.48 km (0.30 mi) from original
Our pick
Embassy Suites By Hilton Knoxville Downtown
Knoxville, US
★ 4-star9.3/10545 reviews
0.33 km (0.21 mi) from original
Trade-offs
What you may gain by choosing another hotel.
Key differences
Rooms
Marriott Knoxville Downtown9.3
Hilton Knoxville8.2
Cleanliness
Embassy Suites By Hilton Knoxville Downtown9.4
Hilton Knoxville7.7
Service
Embassy Suites By Hilton Knoxville Downtown9.9
Marriott Knoxville Downtown8.4
Food & Breakfast
Embassy Suites By Hilton Knoxville Downtown9.4
Hilton Knoxville8.7
Amenities & Facilities
Crowne Plaza Knoxville Downtown University by IHG9.6
Hilton Knoxville7.7
Value
Crowne Plaza Knoxville Downtown University by IHG8.6
Hilton Knoxville7.1
Crowne Plaza Knoxville Downtown University by IHG amenity advantages
Sun loungers or beach chairs
Hilton Knoxville amenity advantages
Concierge service
Embassy Suites By Hilton Knoxville Downtown amenity advantages
Spa/wellness center
Detailed comparison
Guest score
Crowne Plaza Knoxville Downtown University by IHG
9.1/10Hilton Knoxville
8.3/10Marriott Knoxville Downtown
9/10Embassy Suites By Hilton Knoxville Downtown
9.3/10Rooms
Crowne Plaza Knoxville Downtown University by IHG
8.6Most guests found rooms comfortable, but some had complaints about maintenance.
Hilton Knoxville
8.2Rooms were generally clean and comfortable despite some noise issues.
Marriott Knoxville Downtown
9.3Comfortable room and positive experiences regarding room quality.
Embassy Suites By Hilton Knoxville Downtown
8.9Rooms are comfortable and well-decorated with great views.
Cleanliness
Crowne Plaza Knoxville Downtown University by IHG
8.1Some guests reported issues with cleanliness, including strong odors and complaints about the state of the carpets.
Hilton Knoxville
7.7Some rooms had cleanliness issues noted, but generally acceptable.
Marriott Knoxville Downtown
9.4Rooms had beautiful views of Knoxville and everything was very clean.
Embassy Suites By Hilton Knoxville Downtown
9.4Overall cleanliness praised; rooms are very clean and spacious.
Location
Crowne Plaza Knoxville Downtown University by IHG
9.6Conveniently located near downtown, close to necessary amenities.
Hilton Knoxville
9.2The hotel is conveniently located near downtown.
Marriott Knoxville Downtown
9.4Great location for accessing downtown and attractions.
Embassy Suites By Hilton Knoxville Downtown
9.4Great location noted for walkability and convenience.
Service
Crowne Plaza Knoxville Downtown University by IHG
9.6Generally positive sentiment with friendly and attentive staff.
Hilton Knoxville
9.2Staff were consistently friendly, helpful, and attentive.
Marriott Knoxville Downtown
8.4Mixed reviews on service, particularly bad experience with management and a lack of responsiveness.
Embassy Suites By Hilton Knoxville Downtown
9.9Exceptional service mentioned multiple times, especially by staff like Tim and Kenzie.
Sleep & Noise
Crowne Plaza Knoxville Downtown University by IHG
—Hilton Knoxville
—Marriott Knoxville Downtown
—Embassy Suites By Hilton Knoxville Downtown
—Food & Breakfast
Crowne Plaza Knoxville Downtown University by IHG
9.1No specific complaints, standard offerings for a hotel of this quality.
Hilton Knoxville
8.7Breakfast options were appreciated and well-received.
Marriott Knoxville Downtown
8.9No specific mention of food; assumed standard quality for this hotel tier.
Embassy Suites By Hilton Knoxville Downtown
9.4Complimentary breakfast received positive remarks for variety and quality.
Amenities & Facilities
Crowne Plaza Knoxville Downtown University by IHG
9.6Positive comments regarding the amenities provided in the hotel.
Hilton Knoxville
7.7Limited amenities and issues with only one elevator functioning.
Marriott Knoxville Downtown
9.4Free shuttle service and helpful valet staff enhanced the stay.
Embassy Suites By Hilton Knoxville Downtown
8.9Standard amenities, enjoyable rooftop lounge and breakfast, some areas could be improved.
Value
Crowne Plaza Knoxville Downtown University by IHG
8.6Some guests felt it was slightly overpriced considering the cleanliness issues.
Hilton Knoxville
7.1High fees and limited accommodations do not match the price.
Marriott Knoxville Downtown
8.3Mixed feelings due to cancellation policies leading to additional charges.
Embassy Suites By Hilton Knoxville Downtown
8.4Pricey during busy periods, but comparable to similar properties.
Landmarks
Crowne Plaza Knoxville Downtown University by IHG
Cradle of Country Music ParkHilton Knoxville
Krutch ParkMarriott Knoxville Downtown
World's Fair ParkEmbassy Suites By Hilton Knoxville Downtown
Krutch Park