Eden Roc Miami Beach vs Similar Hotels

Rooms not as expected due to poor view quality.

Rooms were described as dirty and rundown, indicating poor quality.

Large comfortable room but some furnishings need refinishing.

Comfort and cleanliness of rooms recognized, but issues with room allocation.

Housekeeping was poor and service failures included issues in room cleanliness.

Multiple reviews indicated a lack of cleanliness, with dirty rooms and unclean bathrooms frequently mentioned.

The furniture inside the rooms were not clean and damaged.

Issues mentioned regarding dust and poor maintenance in some areas.

Beautiful property with a strategic location.

The location near the beach was appreciated, noted as a strong positive.

Well situated, providing easy access to beach and amenities.

Positive experiences with location noted multiple times.

Some staff were exceptional, but overall service was disappointing.

Some positive comments about the staff, especially beach and concierge services, balancing the negative aspects.

Staff members were friendly and attentive, with personalized service noted.

Mixed feelings about staff interactions and check-in problems.

Dinner at Nobu offered excellent food, but service was slow.

Breakfast service received mixed reviews, particularly regarding slow service.

Breakfast buffet had limited choices and food was not always hot.

Poor quality of food and high prices mentioned.

Amenities were high quality, though not always accessible when needed.

Amenities were acceptable but described as worn out and in need of improvement.

Gorgeous beach and pool setup; plenty of breakfast options.

Swimming pool highlighted positively, but some amenities like parasols are expensive.

High price point not justified by service quality.

The overall sentiment indicated that prices were too high for the quality provided.

Some elements like valet parking and minibar costs were considered high.

Concerns about high prices for services and fees not disclosed.