Hyatt Regency Saint Louis at The Arch vs Similar Hotels

Some rooms were clean and nice, but others had significant issues.

Rooms were spacious but showed signs of aging; upgrades needed.

Issues with heating and general room condition were noted, despite a clean sheet.

Loved the spacious room for families.

Shower was dirty; some rooms had issues with maintenance.

Some guests felt the cleanliness did not meet expectations, particularly in the bathroom.

Multiple remarks about unclean conditions, such as pubic hair in shower and dirty windows.

The hotel facilities were exceptionally clean.

Great location near the Arch, perfect for sightseeing.

Centrally located and convenient for various attractions.

Positively mentioned for convenience related to events and conferences.

Great location close to major attractions.

Staff were friendly and helpful during check-in.

Staff were reported as pleasant and helpful, with specific praise for attentiveness.

Caren received specific praise for her professional and helpful demeanor.

The staff was very welcoming and provided excellent service.

Restaurant was good but no free breakfast offered.

No specific mentions, but typically meets expectations for this hotel tier.

Breakfast was appreciated, but dinner options were criticized.

Breakfast was excellent with a vast variety of delicious foods.

Limited amenities; no free breakfast and parking is expensive.

Standard amenities were provided, but some issues reported with functionality.

Lack of expected amenities like the executive lounge impacted satisfaction.

The hotel had good amenities, but parking was a bit expensive.

High price for the standards, considering the renovations needed.

Parking and other fees were higher than expected, affecting perceived value.

High price point with several mentioned issues led to disappointment.

Good value for the quality of the hotel, despite some parking fees.