InterContinental St. Paul Riverfront by IHG vs Similar Hotels

There were complaints about room conditions such as being dark, dingy, and having issues with heating.

Spacious room noted, but some issues with lighting.

Rooms described as nice and modern with satisfactory amenities.

Some concerns over bed comfort and amenities like hot water and paperwork in rooms.

The cleanliness was rated poorly due to dirty linens and vents, representing significant dissatisfaction.

A room that hadn't been cleaned yet; cleanliness needs improvement.

Overall sentiment is positive with multiple mentions of cleanliness.

Generally clean as mentioned in multiple reviews, but some guests noted issues with garbage outside and hard beds.

Many reviews noted the prime location and easy access to attractions.

Great location across from union depot, very central.

Guests appreciated the hotel's convenient location.

Location was positively highlighted for proximity to the arena and restaurants.

Service was mentioned positively in terms of staff being courteous and helpful.

Mixed experiences with staff, with suggestions for improvement in responsiveness.

Consistently mentioned as friendly and accommodating by guests.

Staff was frequently noted as friendly and helpful, contributing to a high service rating.

Positive mention of the breakfast at the hotel restaurant, enhancing overall satisfaction.

Decent breakfast, but issues with food availability.

Compliments on breakfast options but mixed reviews on quality.

Breakfast received generally positive feedback, but minimal complaints noted about its quality.

Amenities were generally satisfactory, but the lack of a pool was noted.

Standard amenities, some guests had issues like broken towel racks.

Amenities received mixed reviews, particularly regarding food quality.

Standard amenities noted, but some improvements desired, such as better pool temperature and additional nightstands.

Mixed feelings were expressed regarding the value, particularly in light of cleanliness issues.

Good value considering location, but some service issues.

Some concerns about additional parking fees affected perceived value.

Multiple reviews indicated satisfaction with the value received for the price paid.