New York Marriott Marquis vs Similar Hotels

Generally good, but lacking some amenities expected from a 5-star hotel.

Room quality varied, with concerns about cleanliness and amenities needing updates.

Rooms are decent size but can be hot and with issues such as noisy AC.

Spacious and comfortable rooms, though some were noted to lack natural light.

Cleanliness could be improved as mentioned.

Cleanliness was a recurring issue mentioned in multiple reviews, indicating a need for significant improvement.

Rooms are clean and suitable for a short stay.

Notable mentions of cleanliness, but some maintenance issues reported.

The location was frequently highlighted as a major positive aspect.

Many reviews praised the location, highlighting its convenience and proximity to attractions.

Great central location near all sights and transportation.

Great location in the center of Times Square, easy access to transportation.

General sentiment regarding service was mixed, with some positive feedback.

Staff received positive feedback for being professional and helpful, contributing to a good service experience.

Staff was friendly and helpful, but there were issues with post-stay customer service.

Exceptional service and hospitality from staff, particularly during special occasions.

Mixed reviews on food service, with complaints about quality and availability.

Food and beverage options were not discussed extensively, treated as standard quality for this hotel tier.

Breakfast format not convenient; limited variety and items running out.

Positive comments about restaurant food and service.

Room amenities were acceptable but could be better, with some missing items.

Mixed sentiment regarding amenities; some were functional while others were reported as out of order.

Decent amenities like wine hour and walking tours, but breakfast options need improvement.

Good amenities, though some guests expressed a desire for improvements.

Perception of value was generally positive, but some guests expected more for the price.

Value perception was generally fair but affected by cleanliness and maintenance issues.

Questionable relation between price and services given the size and quality of the rooms.

Hotel is not cheap but offers good value for the quality of stay.