Times Square Ball
Times Square Ball, Times Square, New York, NY 10036, United States of America- Attraction
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Rooftop Terrace with Stunning Views
The Knickerbocker, located on Times Square, offers a breathtaking rooftop terrace with over 370 square meters of indoor and outdoor space. Enjoy panoramic views of the city skyline while sipping cocktails at St.Cloud.
Luxurious Room Amenities
Each room at the hotel is equipped with a flat-screen cable TV, laptop safe, mini fridge, and a desk. Relax in comfort with city views, plush bathrobes, and free toiletries in the en suite bathroom.
Convenient Location and Dining Options
With Bryant Park just a short walk away and the New York Public Library within minutes, guests have access to iconic NYC landmarks. Indulge in delectable cuisine at Charlie Palmer at The Knick and unwind with cocktails at St.Cloud or Charlie Palmer lounge.
Book your stay at The Knickerbocker for a truly unforgettable New York City experience.
Check-in from
03:00 PM
Check-out by
12:00 PM
Parking
PAID
Children
Allowed
Pets
Not allowed
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
Room details
49 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
65 sqm
City View
In-room amenities
1 King Bed
700-sq-foot room with city views
Internet - Free WiFi and wired internet access
Entertainment - 55-inch flat-screen TV with cable channels and pay movies
Food & Drink - Free bottled water
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Free long-distance calls, safe, and iron/ironing board; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Magnifying mirror
Eco-friendly - Recycling bin
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
King bed (151-180 cm wide)
Room details
65 m2
City View
In-room amenities
1 King Bed
1200 sq feet
Layout - Bedroom and living room
Internet - Free WiFi and wired internet access
Entertainment - 55-inch flat-screen TV with cable channels and pay movies
Food & Drink - Free bottled water
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Free long-distance calls, safe, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Magnifying mirror
Eco-friendly - Recycling bin
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
King bed (151-180 cm wide)
Room details
111 m2
In-room amenities
1 King Bed
532-sq-foot room with city views
Internet - Free WiFi and wired internet access
Entertainment - 55-inch flat-screen TV with cable channels and pay movies
Food & Drink - Free bottled water
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Free long-distance calls, safe, and iron/ironing board; cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Bathroom grab bars
Eco-friendly - Recycling bin
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
King bed (151-180 cm wide)
Room details
49 m2
City View
In-room amenities
1 King Bed
604 sq feet
Internet - Free WiFi and wired internet access
Entertainment - 55-inch flat-screen TV with cable channels and pay movies
Food & Drink - Free bottled water
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Free long-distance calls, safe, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Magnifying mirror
Eco-friendly - Recycling bin
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
King bed (151-180 cm wide)
Room details
56 m2
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
33 sqm
City View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen bed (151-180 cm wide)
Room details
39 sqm
City View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
28 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen bed (151-180 cm wide)
Room details
28 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide), Sofa bed (Variable Size)
Room details
44 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
Room details
56 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
37 sqm
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
111 sqm
City View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
37 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen bed (151-180 cm wide)
Room details
43 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
רמה גבוהה של בית המלון. ארוחת בוקר טובה מאוד. חדרים נעימים ונוחים.
יותר מידי קרוב למרכז ולהמולה. שומעים את הרעש של הרחובות.
L'hotel était très bien place, en plein Times Square ce qui facilitait les deplacements. Le personnel a ete très acceuillant et serviable. Un metion speciale pour Gania qui a été d'une gentillesse incroyable avec notre famille. La chambre était spacieuse et on nous a mis bcp de chose à disposition pour notre bebe . nous avons apprécié le service de qualité.
Le manque de variété au petit déjeuner a été le seul point negtaif de notre sejour. Il y avait très peu d'option.
Comodidad diseño de habitaciones, tamaño, cordialidad del personal 10/10. El rooftop excelente, el restaurante en el 4 to piso muy bueno. Recomiendo
Todo lindo
The property was in a prime location, the service and staff was next to none and everything was so clean. Also have to mention Lisette who ensured we had anything we needed and literally was the kindest soul, anyone’s day will be left improved after meeting Lisette, what a wonderful person.
Location, room design, amazing breakfast.
Room is clean Staff are soooo kind Location is great
Rooftop close early
5 start LHW Hotel. Bedding. Hotel with true history! Big Rooms. Great body products (Soap etc)
Ottima posizione per chi deve stare a Midtown, staff e servizio impeccabili. Ottima colazione continentale. Molto bello anche il rooftop, che però chiude alle 23.
Terrei aperto il rooftop fino alle 24.
Me encantó mi habitación, especialmente el impecable nivel de limpieza y prolijidad. Además, se percibe un genuino compromiso del personal con el bienestar y la comodidad de los huéspedes. Quiero reconocer especialmente a dos personas que hicieron que mi estadía fuera memorable. Primero, Luz, quien transformó el proceso de check-in en una experiencia muy agradable. Aunque no fue posible acceder a un early check-in, su amabilidad, empatía y disposición nos hicieron sentir bienvenidos desde el primer momento. También quisiera destacar a Christian, del restaurante, quien realmente me hizo sentir como una huésped VIP. Su atención al cliente es excepcional, con un enfoque en los detalles que marca una gran diferencia. Además, pude notar que no era solo conmigo: varios huéspedes se detenían a despedirse y agradecerle antes de partir, lo que refleja claramente la huella positiva que deja en cada interacción. Al final, lo mejor de este hotel son las personas. Las instalaciones son excelentes, pero son colaboradores como Luz y Christian quienes convierten una buena estadía en una experiencia inolvidable. ¡Felicitaciones al equipo de The Knickerbocker Hotel!
Los horarios de la cafetería del primer piso, nunca los entendí.
Lokasyonu cok iyiydi. Odalar fotograftakilerden cok daha guzeldi. Kahvalti cesitli ve lezzetliydi. Calisanlar cok kibar ve guleryuzluydu. Gunde 2 kez temizlik geliyordu. Sonsuz tavsiye bir otel.
Really ideal location for all areas of the city and theatres and subways
Spacious room for 3 women and all their luggage
Zona strategica
De ligging, het personeel, het ontbijt…. Super aardige mensen in de horeca en bij de receptie
De kamer. Mag geeneens 3 sterren hebben. Beschadigingen, geen regelmatige housekeeping, vieze voegen. Gewoon echt niet in orde. Ik ga er niet meer heen
The location was great for broadway shows and sight seeing in midtown manhattan
Th e noise on the third floor, it was too close to the street and it was always noisy
המיקום מעולה, מרחק הליכה סביר לסנטרל פארק מצד אחד, ולסוהו ולווסט ווילג' מצד שני. מבנה המלון עצמו יפה ומרשים מבחוץ, אך מעט ישן מבפנים. המעליות קצת איטיות והשטיחים בקומות החדשים מיושנים. ארוחת הבוקר (שילמתי מראש) די עשירה וכוללת בופה מלא בכל טוב.
לא היה משהו יוצא דופן שלא אהבתי, כמו שציינתי קודם אולי בבוא הזמן הקומות והמעליות ישופצו אבל זה באמת בטל בשישים ביחס לשאר הנתונים של המלון.
Hotel Location and room is large!
The room is located inside and lacks natural light; the lighting is rather dim, which is inconvenient
c’était convenable mais pour moi ce n’était pas un 5 étoiles. plutôt un 4 étoiles
Beautiful hotel and great staff
No coffee machine in room and have to go to the lobby and buy a coffee - really more of a 4 star hotel than 5..dont like to be nickle and dimed.
Es war alles fein und cool
Die Lage des Zimmer direkt am Times Square ist zwar super, aber natürlich relativ laut und vor allem die ganze Nacht über hell
La ubicación e instalaciones
Nada
Location is stellar - right in the middle of everything
Pretty loud because of the location and also the other hotel guests were laughing/yelling well past midnight.
A hospitalidade e respeito aos meus filhos pequenos com personalização. Limpeza. Café da manhã excelente.
Staff, location and the history of the hotel
Couldn’t stay longer
Ubicación, comida 24hr, limpio, el rooftop es un espectáculo, la atención del personal.
Todo bien
Spatious and clean
Could have used some more closet room
Hotel in piena Times square, quindi super rumoroso a tutte le ore del giorno e della notte. Con grande stupore abbiamo trovato frigo completamente vuoto, in pratica non forniscono nulla nemmeno l’acqua. Sporco, il bagno e gli specchi avevano ancora manate di altri . Disordine nella hall , stanza poco illuminata.
Tutto non mi è piaciuto, non lo consiglio.
Location, cleanliness
Large room, clean and comfortable.
We loved everything.
La posizione e il fatto che sia un palazzo d’epoca
A colazione non c’erano opzioni senza glutine infatti siamo dovuti andare a fare colazione fuori nonostante avessimo la colazione inclusa
L'aria condizionata nelle aree comuni (ristorante, zona colazione e hall) era davvero eccessiva. Infatti io e mio figlio ci siamo ammalati. Consiglio di tenerla molto più bassa.
Super nice and helpful staff, location, great jazz on Wednesday.
Poor tv channel selection And Insane design of the bathroom
מיקום מושלם ! עזרו לנו לקבל חדרים צמודים ארוחת בוקר נהדרת
יקר מאוד
Hôtel idéalement situé avec un personnel très agréable et un rapport qualité prix correct.
Suite muito bom
Local com muito barulho ate de noite ou cedo
Todo. Ubicación inmejorable, trato del personal impecable, un 10.
Posizione perfetta, struttura di alto livello. Camere ampie e pulite
Il buffet colazione abbastanza limitato considerando il livello della struttura
Quiet, great staff
Great location- so close to all the theaters. Staff was welcoming and accommodating. Cleaning staff did a wonderful job and sometimes came by twice a day.
Some parts of the room were slightly broken or old. For example, drawers were off sliders and had broken bits.
Comfortable bed. It was our last time in Knickbocker.
The air-conditioning unit is positioned directly above the bed, blowing cold air onto the guest. The bathroom window has no blackout shade, so the room is flooded with natural light as soon as the sun rises, making it difficult to sleep in or rest during the day. Housekeeping is also overly intrusive, with staff knocking on the door at least four times a day, which repeatedly interrupts guests who want to sleep later or rest outside normal nighttime hours. Breakfast is extremely expensive, at over $54 per person.
Everything
Nothing
My stay at The Knickerbocker in Times Square was nothing short of spectacular. From the moment I stepped into the lobby, I was struck by the perfect blend of historic elegance and modern luxury—a true sanctuary in the heart of the city's most vibrant neighborhood. The absolute highlight of my experience was the service. I have to give a massive shout-out to the bar and restaurant staff; they were truly phenomenal. Their attention to detail, warm personalities, and genuine hospitality made every morning coffee and evening wine feel like a special occasion. It is rare to find a team that is so professional yet so welcoming, and they really elevated my entire trip. If you are looking for a sophisticated base in New York City with world-class service, look no further. I cannot wait to return.
I had to leave!!! I stayed in Room 713, the blinds could be a little better to block out the flashing lights from the screen opposite.
La amabilidad, buen trato y calidez del personal del desayuno, en especial de Gania y Houcing, quienes estuvieron siempre pendientes de nuestras necesidades y se anticiparon a ellas. La ubicación insuperable del Hotel en times square y la comodidad y limpieza de las habitaciones.
El cobro extra por 600 USD que no fue informado en Booking y que tuvimos que pagar adicional por el uso del gimnasio a pesar de que no lo utilizamos, la falta de amabilidad del algunos de los miembros de la recepción y la ubicación de la habitación en un piso bajo e interior sin vista y oscuro, a pesar de que el Hotel cuenta con muchas habitaciones en pisos altos y con buenas vistas, la falta de variedad del desayuno incluido que durante los 7 días siempre fue el mismo.
It couldn’t be in a more central location. At the same time, the moment you step into the hotel, you feel like you’ve entered a completely different world. All the staff are extremely helpful.
I believe the exterior of the hotel has recently been renovated. In the coming years, the rooms will probably need some renovation as well.
Staff and service excellent
Last minute charge of $75 per night for using sofa bed. When requested to use it was not told of the extra cost associated with its use. I would like to point out that the sofa bed was left in the bed configuration all of my stay and was not converted back to a sofa during the day time.
המיקום שלו מנצח
תחזוקת החדרים סבירה לא מצוינת והעומס במלון מורגש
É davvero un 5 stelle, hotel in cui tornerei senza esitazione
Nulla
Fantastic location Large, clean and comfortable rooms
Nothing!
Excellent location and rooms very spacious and clean. Everything was excellent.
Obwohl wir nach Checkin Zeit angereist sind war unser Zimmer leider nicht fertig. konnten erst circa 30-60 Minuten nach unserer Ankunft in das Zimmer.
Alojamiento increíble, en pleno Times Square. Todo limpio, personal muy amable!
Para la categoría del hotel, el desayuno se queda un poco corto. Tiene de todo, pero aún así esperaba más!
Tout
Rien
We had a great stay. Hotel was clean and very close to time square.
Perfectly located for Broadway and a host of other attractions.
Such a good service, especially Gania and Lissette have been amazing. The Location is perfect in the heart of Manhatten and the roomservice/cleaning have so nice. Thank you Knickerbocker for a lovely stay in New York
The hotel staff is great, the food is amazing and the environment is super clean and comfortable. Lisette was our most atencious waiter and she is truly awesome! I’ll come back as soon as possible!!
The stay in the hotel was fantastic. The people working there are really professionals; and in special I would like to put an special remark and thanks to Gania and to Christian who both are always in the best mood and attitude to make your stay the most wonderful one!.
The cleanliness of the facilities, the friendly staff and the great location to Times Square
Great location and all the staff made us feel very welcome.
Not a lot really. Would stay there again and recommend.
Top service, second time here and really enjoy it here. Breakfast is good, gym facilities are lovely and the rooftop bar was wonderful. Special mention to Gania - makes us feel very welcome on our stay.
"Our stay was amazing, but the dining experience was truly exceptional thanks to our waitress, Gania. She was absolutely wonderful! Her service was incredibly attentive, professional, and warm. She went above and beyond to make sure we had everything we needed, always with a big smile. She is a true asset to the hotel!"
Posizione centrale, accoglienza alla colazione
Il punto di ricevimento nascosto
My husband and I did not stay at the hotel, but we had an incredible anniversary dinner at Charlie Palmer IV in the hotel. We were immediately greeted warmly by Christian, who made us feel welcome and gave us a postcard to celebrate our anniversary. Then our waitress (unfortunately, I didn’t catch her name) came over with complementary champagne to celebrate the occasion. We felt so special! The dining experience was top notch. We enjoyed the pre-theatre dinner menu, which was a three course meal and such an amazing value. The steak frites were delicious! We both really enjoyed our cocktails as well. Thank you for a wonderful anniversary dinner!
This property checks all of the boxes in terms of luxury, history, comfort and service. “The Knick” is and always will be at the top of my list for properties to stay while visiting NYC. Convenient location, excellent food, wonderful & creative libations as well as a staff that is second to none in terms of hospitality and genuine service! Thank you and we will return next year!
Best location to explore uptown & downtown NY. Concierge lady (sorry didn’t get your name) was the best ever, thank you so much, it’s a pity we didn’t see you on our last day. Gania and the breakfast crew were also great. A quality hotel.
The hotel was really clean and rooms were comfy its positioned very well but most importantly the reason I'm writing this review is because I wanted to recognize Laura, she has something you can’t really teach. My wife and I approached the concierge desk after a long day, probably looking completely exhausted. Before we even said much, Laura smiled and simply asked, “Long day?” Somehow that immediately changed the tone of the conversation. She has a calm, reassuring presence that makes you feel welcome.
Clean and lot of space
Location was perfect
Reception area was poor for luggage storage, we had a suite and it seemed very sparse
"Our stay was amazing, but the dining experience was truly exceptional thanks to our waitress, Gania. She was absolutely wonderful! Her service was incredibly attentive, professional, and warm. She went above and beyond to make sure we had everything we needed, always with a big smile. She is a true asset to the hotel!"
地點不錯
寫字台燈光太暗
Wonderful location and hotel
Positioned by the lifts meaning you heard noise all night
Location
Parking difficulties but that comes with the location
My daughter and I stopped by the hotel before meeting friends nearby. Laura greeted us with such warmth that we ended up asking her a few questions about the history of the hotel. What struck me wasn’t necessarily the information she gave us, but how present she was. She listened without interrupting, smiled often, and made us feel like we had her full attention. It’s a small thing, but people rarely make you feel that way anymore. We’ll have to come back!!!
Amazing stay at The Knickerbocker Hotel! Staff go above and beyond to make the stay so memorable. Gania’s service every morning at breakfast was truly amazing. She spent time getting to know us, knew our names and made each morning a pleasure. She is a real asset to the hotel. The staff checking in are fantastic also. The staff cleaning the rooms and doing the turn down service are lovely. A fantastic fantastic stay here.
We had a great time and enjoyed the stay at the hotel
Loved The Knickerbocker, our room was large enough for the 3 of us, the staff was great, the food and drinks were great (a bit over priced tho), and all went well - except - after making an inquiry on the delivery of a package from Amazon with the staff at the concierge desk and being told how it would work (fairly simple) it did not work at all. At check out, I asked for my package and it was nowhere to be found and was told a completely different story on how a delivery was handled, manager even suggested that Amazon just says they delivered when they haven't. Still no word on where my package is. I would not have made the order if I had been told differently by the concierge/reception desk. My only other issue, I requested an email of my statement at checkout and still have not received that (amount charged to my card seems higher than I figured it to be).
Lovely hotel, great location and staff who went the extra mile to make our stay special - especially as it was our daughter’s 21st birthday.
We had an amazing stay. The hotel is beautiful and staff is very friendly. However, Gania and Christian in particular made the entire trip so special. They were so very kind and attentive. They started our day off beautifully. We can’t wait to come back!
excellent location, easy walking or subway.
no coffee makers in the rooms
Beautifully appointed, clean, updated decor. Very comfortable room in the middle of Times Square. Surprisingly quiet to street noise, but our room was near the elevator and could hear the elevator ding.
Paid for a city view, which we had, but didn’t realize there would scaffolding outside our window.
מיקום נוח קרוב לרכבת, מתקן נקי ומתוחזק היטב חדרים נעימים ונוחים
רופ טופ, שירות גרוע
Incredibly convenient location. Friendly and efficient staff, particularly the lovely doormen, who go out of their way to look out for your safety. Perfectly clean and quiet rooms with the most comfortable beds.
There is nothing to dislike. This property is perfect.
Great property, very comfortable rooms, location was amazing, and facilities were great!
The staff are all amazing. The room decor was clean and comfortable. Our suite had a great view.
Can't think of anything!
The convenience of the location
The bed/room that I requested, was not assigned
Fantastic Hotel!
Breakfast was included but wasn’t explained very well.
My experience at this five-star hotel was simply impeccable. From the very beginning, I felt extremely comfortable. The facilities were spotless, and the atmosphere conveyed a sense of order and calm. The location is unbeatable: just steps from Times Square and close to New York’s main attractions, with quick access to trains and transportation. The staff was attentive, professional, and always willing to help. All in all, a first-class stay that exceeded my expectations.
Everything was perfect! I have nothing bad to say!
I visit NYC often for Broadway shows and the Knickerbocker has become my favorite hotel to stay. On this visit Tony greeted, served and took the absolute best care of my stay! The "21" rooms - if you know you know! They also have one of the best steakhouses on the planet as in Charlie Parmer! Also steps away from the Time Square clock and ball drop with a spectacular view from their iconic rooftop lounge! Then on the other side is the fabulous Bryant Park! In need of the perfect hotel stay in NYC - look no further than the Knickerbocker located on 42nd street between Time Sq and 6th Ave!
Locatie
Rooftop en bar is niet zo gezellig.
Excellent location, spacious and elegant rooms, and comfortable beds. The concierge, housekeeping, and room service teams provided attentive, professional service that made the stay truly memorable. The food was consistently excellent, and the room service staff were exceptionally kind and helpful.
Front desk staff
Nice hotel, great location but don’t take a vehicle. Staff are brilliant and friendly and the rooms are very nice Jimmy is the man !!
We had an amazing experience! Our family had never stayed in Times Square before, but it was outstanding. It is quiet enough, but in the middle of everything. Every morning we had excellent service provided to us by Gania at breakfast, she was so attentive and kind.
The best customer service I’ve experienced. Paola S. was so friendly and helpful. She made the experience better through giving us the best deal on the spot to upgrade our room. She was just very pleasant to work with.
מיקום, חדר גדול, מיטות נוחות מאוד
לא מחליפים סדינים , יש ליקוי בניקיון אבל לא כזה נורא , המקום שווה מאוד קרוב להכל. חדר חדיש ומרווח.
We had a fantastic stay at The Knickerbocker during the FIFA World Cup. Arriving early in the morning, not only did the lady on the front desk make sure we could check in early, but she also kindly gave us a room upgrade and a complimentary drink on their fantastic roof top bar! All the staff were delightful and the room and facilities were spotless clean and were exactly what we needed for our short trip in the city
Very nice hotel, great location, very good service. Gania was a perfect host and supplied the best service at breakfast. Friendly, served us very well.
Lovely atmosphere and excellent food and presentation. I will return!
All the employees, from day one of our stay, were very nice to us. All the room attendants especially the one by the name, Afua, was so pleasant and nice to us, that we have decided, whenever we visit New York, we will stay at Knickerbocker Hotel. She made us feel very special. The room was clean, quiet and comfortable, The staff were very helpful and kind. The food service was great.
The staff were really helpful. Location was fantastic. Value was good. Highly recommend.
Nothing
The hotel is in an incredible location and allows you to walk or catch through subway anywhere in the city. The rooms are large and modern, and the entire hotel is filled with helpful and polite staff.
Great hotel, very quiet and spacious room and amazing breakfast service from our breakfast server Gania!! So friendly and welcoming. Great experience, will recommend and return!
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
8.33/10Notable mentions of cleanliness, but some maintenance issues reported.
Service
9.8/10Exceptional service and hospitality from staff, particularly during special occasions.
Location
9.34/10Great location in the center of Times Square, easy access to transportation.
Room Quality
9.29/10Spacious and comfortable rooms, though some were noted to lack natural light.
Amenities
8.82/10Good amenities, though some guests expressed a desire for improvements.
Value for Money
8.28/10Hotel is not cheap but offers good value for the quality of stay.
Food and Beverage
8.83/10Positive comments about restaurant food and service.
Overall Experience
9.3/10Overall a magical experience with joyful celebrations.
Situated on Times Square with easy access to Midtown landmarks and subway hubs, right at the heart of NYC.
St.Cloud rooftop offers panoramic city views to accompany cocktails and evening ambiance.
Spacious suites feature city views, flat-screen TVs, and premium amenities for a comfortable stay.