The Lodge Hotel - Putney vs Similar Hotels

Rooms were described as comfortable and spacious.

Rooms were described as tired and dated.

Several reviews indicated that the room quality was lacking, with old decor and cleanliness issues.

Rooms described as small and a bit dated by several guests; beds noted comfortable but sink/access tight in places and occasional smoke smell reported.

The rooms were clean and well-maintained based on multiple reviews.

Multiple mentions of dirty rooms and unpleasant odors in reviews.

Some guests reported issues with room cleanliness, including old and poorly maintained aspects.

Multiple guests reported smells and signs of mold/”muggsopp” and smoke on arrival; some rooms noted as tight/less clean feeling.

Great location with supermarkets and metro access nearby.

Location is noted as convenient and close to transport.

The location was praised for its proximity to metro and shops.

Consistently praised — lovely part of London, near tube and attractions, convenient for dining and transport.

The staff are incredibly friendly and accommodating.

Staff were consistently described as pleasant and helpful.

Exceptional service was highlighted, with staff going above and beyond in several instances.

Mixed but generally positive: several guests praised friendly, welcoming staff (Valeria called out); however there are repeated reports of inconsistent or unhelpful reception, inaccessible room service and a concierge overcharging/lying about transport.

Breakfast quality was criticized, especially hot beverages.

Breakfast was decent but had room for improvement.

Breakfast service issues were mentioned including overcrowding and staff shortages.

Breakfast generally liked (several positive notes, e.g., 'Ottima colazione'), hotel bar praised; some issues noted with food cooling quickly and limited variety at times.

Standard quality for this hotel tier.

Amenities present but some were lacking in quality.

Amenities were described as standard, with some indicating a lack of facilities like a spa.

Spa, pool and outdoor courtyard/hidden garden were highlighted as real positives; some facilities (steam room/jacuzzi) reported not working at times.

Considered excellent value particularly for London.

Concerns about being overpriced and not living up to expectations.

Several guests felt that the hotel was overpriced for the facilities provided.

Perceived as slightly poor value by some guests: complaints about price of breakfast, parking costs and one guest saying it was not worth the money paid.