One&Only Le Saint Géran, Mauritius vs Similar Hotels

Rooms are highlighted as being very comfortable, spacious, and well-equipped.

Some rooms have issues like noise from service areas and lack of maintenance.

Modern rooms with some great amenities, but issues with old furnishings were noted.

Rooms were described as basic with a need for renovation and unpleasant odors.

While there are mixed mentions of cleanliness, generally positive sentiments prevail.

Room maintenance is a concern due to issues like dripping shower and visible cockroaches.

Some facilities showed signs of aging, with issues mentioned like old furniture and non-functioning doors.

Issues with cleanliness in the room and dining area, including visible dirty lines and an unpleasant smell.

The location is described as a beautiful and magical place, though somewhat remote.

The property is ideally located with access to beaches and golf facilities.

Beautiful location with a magnificent beach; however, some amenities like the golf course were far.

The location was well-liked, contributing positively to overall experiences.

The staff are frequently praised for their attention and professionalism.

Staff behavior was highlighted positively, with multiple mentions of helpfulness and kindness.

Extremely helpful and friendly staff, noted for going above and beyond for guests.

General staff was accommodating, but some negative experiences with rudeness and slow service.

Positive remarks about food quality, with some noted pricing concerns.

Food quality was frequently praised, with multiple restaurant options.

Food was generally good and varied, but some complaints about the buffet not meeting expectations.

Generally good food selection but with some issues including hair found in food.

Remarkable amenities are mentioned, including the spa and activities.

Excellent amenities with multiple pools, tennis courts, and spacious beachfront.

A wide range of activities available on the property, contributing to a lively environment.

The large pool was highly appreciated, especially for families with children.

Some reviews indicate high prices, particularly for certain services and meals.

Overall good experience justifying the costs despite minor drawbacks.

Good value overall but perceived as overpriced relative to the room quality and amenities.

Notable complaints about additional charges and service discrepancies while on all-inclusive rates.