Hotel Edison Times Square vs Similar Hotels

Rooms are decent size but can be hot and with issues such as noisy AC.

Several guests noted outdated and worn rooms, with complaints about bed quality.

Generally good, but lacking some amenities expected from a 5-star hotel.

Room quality varied, with concerns about cleanliness and amenities needing updates.

Rooms are clean and suitable for a short stay.

Mixed feedback on cleanliness, with some rooms criticized for being dirty and issues with bathroom products.

Cleanliness could be improved as mentioned.

Cleanliness was a recurring issue mentioned in multiple reviews, indicating a need for significant improvement.

Great central location near all sights and transportation.

Consistently praised for its excellent location near attractions.

The location was frequently highlighted as a major positive aspect.

Many reviews praised the location, highlighting its convenience and proximity to attractions.

Staff was friendly and helpful, but there were issues with post-stay customer service.

Many reviews highlight the friendly and helpful staff, providing a positive overall impression of service.

General sentiment regarding service was mixed, with some positive feedback.

Staff received positive feedback for being professional and helpful, contributing to a good service experience.

Breakfast format not convenient; limited variety and items running out.

Complaints about limited breakfast options and no sit-down dining area.

Mixed reviews on food service, with complaints about quality and availability.

Food and beverage options were not discussed extensively, treated as standard quality for this hotel tier.

Decent amenities like wine hour and walking tours, but breakfast options need improvement.

Lack of essential amenities like refrigerators and microwaves mentioned in multiple reviews.

Room amenities were acceptable but could be better, with some missing items.

Mixed sentiment regarding amenities; some were functional while others were reported as out of order.

Questionable relation between price and services given the size and quality of the rooms.

Many guests felt the hotel did not offer good value for its price, particularly considering the conditions described.

Perception of value was generally positive, but some guests expected more for the price.

Value perception was generally fair but affected by cleanliness and maintenance issues.