Sure Hotel by Best Western Muenchen Hauptbahnhof vs Similar Hotels

Negative comments about noise, size, and outdated conditions of the rooms.

Rooms are described as comfortable with good beds, but persistent issues with street/tram noise, occasional uncomfortable pillows, and lack of in-room air conditioning lower this score.

Rooms are generally spacious, but some furnishings were noted as outdated.

Zimmerausstattung war in Ordnung, but issues with mattress quality.

Comments about room cleanliness show some concerns, with mentions of mold and dated rooms.

Multiple reviews praise room cleanliness and regular housekeeping; one minor service hiccup (used towels removed but replacements delayed) was resolved.

Several reviews mentioned cleanliness positively, though some noted that rooms could be cleaner.

Zimmer waren überhaupt nicht sauber, sehr eckelerregend.

Multiple reviews highlight the hotel's great location near the central train station.

Consistently noted as very central and convenient (near station, close to attractions), though proximity to tramline contributes to noise for light sleepers.

Many reviewers praised the central location, making it easy to access public transport and attractions.

General consensus on being near the city center, but noted as sketchy.

General sentiment indicates that service is satisfactory and standard for this hotel tier.

Staff described as friendly and attentive in several reviews; reception solved small problems quickly, supporting a strong service rating.

The staff was frequently described as very friendly and helpful.

Lydia who checked me in was outstanding; friendly staff mentioned in multiple reviews.

Breakfast was generally praised, but some wanted more variety.

Breakfast is repeatedly described as good/very good and adequate for most guests, supporting a positive score.

Breakfast received several compliments; options regarded as good.

Frühstück war gut, nice breakfast options in reviews.

Facilities received mixed reviews, with some stating they're not great.

Basic amenities present (fan, elevator) but absence of air conditioning and limited noise insulation are recurring negatives in guest comments.

Basic amenities available; many reviews focused on the good breakfast provided.

Breakfast was good but WiFi connection was bad.

Value assessed as reasonable given location, though some consider it expensive for what it offers.

Several guests call the hotel excellent value for Munich; good price-performance balance despite some shortcomings.

Positive feedback on the pricing relative to the quality of stay.

Generally felt overpriced for what was offered.