Holiday Inn Express Hotel & Suites Irving DFW Airport North by IHG vs Similar Hotels

Rooms were described as comfortable, but some issues noted.

Rooms are comfortable and spacious, though several reviews noted aging facilities.

Room quality didn't meet expectations with mismatched reservations and some maintenance issues.

Several complaints about room conditions and odors suggest issues.

Several reviews mentioned issues with cleanliness, particularly bathrooms.

Several reviews mentioned poor cleanliness and rooms not being cleaned.

The room was clean and well maintained, but some issues reported with room quality.

Multiple reviews mentioning dirt and cockroaches indicate poor cleanliness.

Conveniently located near the airport with shuttle service.

Convenient location near the airport mentioned positively.

Location was excellent for stays close to airport and convenient overall.

Proximity to the airport is frequently mentioned as a positive aspect.

Positive remarks about the staff and service quality overall.

Mixed feelings about service, with some praising the staff's friendliness.

Front desk and restaurant staff were friendly, but there were notable issues with customer service responsiveness.

Staff were described as helpful and friendly, suggesting good service.

Breakfast was positively reviewed but suggested improvements.

Negative feedback on the breakfast quality, affecting overall perception.

Breakfast not good enough for this class and price.

Not mentioned in reviews, so rated at target overall.

Good amenities mentioned, but some concerns about missing items.

Amenities are generally satisfactory, though issues with breakfast quality were reported.

Hotel had a lot of amenities, but some expected items were missing.

General amenities met expectations, though there were some issues.

Concerns about pricing relative to the experience and cleanliness.

Good value for airport access and included breakfast despite some negative feedback.

Value perceived as low due to additional charges for parking and breakfast.

Some reviews indicate that the price is reasonable compared to alternatives.