Four Points by Sheraton Hamilton - Stoney Creek vs Similar Hotels

Rooms were noted as clean and comfortable, but some guests mentioned missing amenities.

Mixed reviews about room quality; issues with temperature control and comfort noted.

Guests frequently noted modern, comfortable, and spacious rooms.

Rooms are described as clean and comfortable, with some praising the spaciousness.

Some guests reported cleanliness issues, such as pubic hair found and dirty fingerprints in the hall.

Several mentions of unclean rooms and poorly maintained amenities.

While several reviews praised the cleanliness, some noted issues like the tub not being clean on arrival.

General feedback highlights cleanliness positively; however, bathroom needs fan and some cleanliness issues were noted.

The hotel is conveniently located with easy access to surrounding areas.

Great location near restaurants and attractions.

Reviews consistently mentioned a great location, convenient for accessing local attractions.

Multiple reviews praised the convenient location, especially in relation to local amenities and events.

Most guests mentioned the staff as friendly and accommodating.

Generally friendly staff, though some comments about rude reception.

Many reviews highlighted excellent, friendly staff and great check-in experiences.

Staff were courteous and professional, with notable mentions of specific team members demonstrating exceptional service.

Generally positive remarks about breakfast but noted delays.

Complaints about the food options and breakfast availability.

Breakfast was generally praised, though some reviews suggested a need for better quality cutlery.

Several comments about food quality and service at the restaurant were negative, impacting the score.

Amenities like breakfast included and a heated pool received positive remarks, despite some issues.

Amenities like the pool and kitchenette received some praise, but shortcomings noted.

Amenities like breakfast and kitchenette received positive mentions, though some suggested improvements.

Some amenities like the breakfast service were criticized; however, parking and Starbucks in the lobby were mentioned positively.

Guests felt the price did not align with the hotel's condition and service.

Prices aligned with the service and quality, but lack of breakfast options highlighted.

The overall value was seen as high relative to the quality of service and facilities.

The overall value was considered reasonable for the accommodations provided.