St. Louis Union Station Hotel, Curio Collection by Hilton vs Similar Hotels

Comfortable room but noted issues with slow shower drain and broken fridge housing.

Rooms are generally praised for comfort and quality.

Issues with heating and general room condition were noted, despite a clean sheet.

Room quality was noted as problematic in some reviews, with issues like uncomfortable beds.

The cleanliness of the bathroom was unacceptable; specific issues with tub/shower cleanliness.

Some guests reported issues with room cleanliness.

Multiple remarks about unclean conditions, such as pubic hair in shower and dirty windows.

Several reviews mentioned issues with cleanliness and maintenance.

Located close to union station and attractions; many positive mentions.

The hotel is centrally located but the downtown area is described as bleak.

Positively mentioned for convenience related to events and conferences.

Positive remarks regarding the hotel's location and accessibility to attractions.

The staff was amazing, an incredible hotel service experience noted in multiple reviews.

Most reviews highlight friendly staff, though management service has room for improvement.

Caren received specific praise for her professional and helpful demeanor.

Many guests highlighted the helpfulness and kindness of the staff.

Food was specifically praised but limited menu choices for room service during late hours.

The restaurant and breakfast quality received high praise.

Breakfast was appreciated, but dinner options were criticized.

Food quality and dining experience were positively recognized, though accessibility issues noted.

Incredible facility with many options and activities available for families.

Guests appreciated the uniqueness, pool, and the bar.

Lack of expected amenities like the executive lounge impacted satisfaction.

General sentiment indicated some good amenities, but issues were mentioned.

Overpriced for the amenities and breakfast availability; additional costs noted.

Guests found the stays to be good value for the quality.

High price point with several mentioned issues led to disappointment.

Several comments indicated concerns about value considering the price point.