Embassy Suites By Hilton Knoxville Downtown vs Similar Hotels

Rooms are comfortable and well-decorated with great views.

Rooms were generally clean and comfortable despite some noise issues.

Visitors appreciated the layout and overall quality of the rooms.

Most guests found rooms comfortable, but some had complaints about maintenance.

Overall cleanliness praised; rooms are very clean and spacious.

Some rooms had cleanliness issues noted, but generally acceptable.

Multiple mentions of clean rooms and attentive housekeeping, with Laura standing out.

Some guests reported issues with cleanliness, including strong odors and complaints about the state of the carpets.

Great location noted for walkability and convenience.

The hotel is conveniently located near downtown.

Prime location downtown with easy access to restaurants and shops; great for New Year celebrations.

Conveniently located near downtown, close to necessary amenities.

Exceptional service mentioned multiple times, especially by staff like Tim and Kenzie.

Staff were consistently friendly, helpful, and attentive.

Staff was described as friendly and accommodating, particularly Laura and Nathan, who received high praise.

Generally positive sentiment with friendly and attentive staff.

Complimentary breakfast received positive remarks for variety and quality.

Breakfast options were appreciated and well-received.

Breakfast options disappointed some guests; improvements suggested.

No specific complaints, standard offerings for a hotel of this quality.

Standard amenities, enjoyable rooftop lounge and breakfast, some areas could be improved.

Limited amenities and issues with only one elevator functioning.

Basic amenities were mentioned; breakfast options were seen as lacking.

Positive comments regarding the amenities provided in the hotel.

Pricey during busy periods, but comparable to similar properties.

High fees and limited accommodations do not match the price.

General sentiment was positive, with reasonable pricing given the location, despite valet costs.

Some guests felt it was slightly overpriced considering the cleanliness issues.