Hotel & Suites Arges - Centro Chetumal vs Similar Hotels

Rooms were spacious and comfortable, but some issues with maintenance.

Rooms were mentioned as outdated with several issues reported, such as old TV and discomfort.

Complaints about room maintenance and old furnishings.

Reviews praised the comfort and quality of the rooms.

Multiple mentions of dirty linens, terrible bathroom conditions, and odors.

Multiple reviews mentioned dirty rooms and cleanliness issues.

Frequent mentions of unclean pool, dirty towels, and general dissatisfaction with room cleanliness.

Guests repeatedly mentioned cleanliness in their reviews, highlighting the well-maintained environment.

Positive reviews regarding central location and accessibility.

Repeated positive sentiment regarding the central and convenient location.

Positive sentiment regarding location being good and quiet for sleep.

Location received mixed reviews but was generally seen as good, despite some noting the distance to the city center.

Staff was helpful, but there were complaints about cleanliness and maintenance.

Service was generally described as acceptable, though there were some customer service issues.

Mixed reviews; some positive experiences were noted, but several complaints about unfriendly staff.

There were multiple positive comments on the staff's attentiveness and helpfulness.

Mixed sentiment with some positives mentioned about the restaurant.

No specific feedback on food quality, but restaurant mentioned positively.

Positive notes on food service but complaints about restaurant availability.

Guests expressed disappointment regarding the lack of food services.

Pool was in poor condition, affecting overall guest experience.

Amenities were lacking, with concerns about the gym, pool, and outdated facilities.

Negative feedback on the pool cleanliness and the absence of basic amenities in rooms.

Some guests noted the lack of food and beverage options, affecting the amenities score.

Mixed feelings; some felt overpriced considering issues mentioned.

Value perceived as low due to discrepancies between price and quality.

General sentiment suggests it is a good value for the price, despite issues.

Numerous reviews highlighted the hotel as a great value for the price paid.