Hotel Indigo - Chester by IHG vs Similar Hotels

Rooms were generally clean and comfortable, but issues with interconnecting walls and heating.

Rooms are mentioned as clean and comfortable, though some lacked minor attention.

Rooms were comfortable but some had maintenance issues.

Rooms were generally described as lovely and comfortable.

Room cleanliness was mentioned positively, but breakfast items were reported cold.

Mixed reviews mention poor towel cleanliness and bedding arrangements.

Some rooms looked tired and heating issues were noted.

Some reviews mentioned mold and dust in the bathroom.

Location is noted as great, convenient for transport and local attractions.

Numerous reviews praised the central and convenient location.

Excellent central location with easy access.

Excellent location by the river, close to the city center.

Staff were frequently described as friendly and attentive.

Staff were consistently described as friendly and helpful.

Generally friendly staff, though some had rude encounters.

Staff were frequently noted as friendly and helpful.

Breakfast quality received mixed reviews, with some items not served at proper temperatures.

Some issues with breakfast options but good overall quality noted.

Breakfast service was slow, with food quality issues raised.

Breakfast was described as good, with plenty of options.

Amenities included snacks and drinks, but parking and breakfast presentation were drawbacks.

Facilities like breakfast could improve, but essentials were noted.

Good amenities with nice spa products.

Standard quality for this hotel tier.

The overall value was considered good given the location and service.

Mixed sentiments on pricing versus quality received.

De Luxe room felt costly and breakfast was an additional charge.

Excellent value for the xmas menu noted in reviews.