Kimpton Saint George Hotel by IHG vs Similar Hotels

Rooms were spacious and comfortable, but some felt slightly worn or dated.

Rooms and bathrooms were generally described as spacious, but some guests found the beds uncomfortable.

Concerns about room design and layout affecting comfort; mixed feedback.

The suite was perfect, spacious, modern, and comfortable.

Guests reported that the hotel was clean and well-maintained, although one mention noted a slightly worn room.

Some reviews mentioned cleanliness positively, but there were a few complaints regarding pillow quality and inconsistent housekeeping.

Several mentions of cleanliness issues, including dirty items in the room and ongoing renovations.

Rooms were very clean and lots of attention to detail.

The hotel has a great location close to subway lines and downtown attractions.

The location received high praise for its proximity to cultural venues and public transportation.

Consistently praised for its good location and accessibility.

Located in the heart of one of the nicest shopping areas of Toronto.

Staff were described as exceptional, friendly, and helpful throughout various reviews.

Most reviews praised the staff as friendly and helpful, though there were some mentions of slow service.

Mixed reviews on service; some positive experiences but several complaints about responsiveness and management.

Every single staff member was warm, genuine, and on point with service.

Food options lacked breakfast availability, but coffee in the lobby was appreciated.

Breakfast was generally well-received, but there were complaints about limitations on the breakfast credit.

Positive feedback about food quality but some service issues were noted during meals.

Breakfast was good but there were issues with service and charges.

Amenities like free coffee, tea, and dog-friendly services were highlighted.

Some amenities were appreciated, though the lack of a microwave and issues with advertised breakfast options were noted.

Generally good amenities were highlighted, though some were temporarily unavailable.

Good amenities including an espresso coffee maker and excellent bar on the rooftop.

While the stay was pleasant, some facilities like parking were considered expensive.

Some guests felt the value was diminished due to misleading breakfast provisions and comfort issues.

Perception of being overpriced for the quality offered, especially with layout and service issues.

There was an issue with the charges not being communicated, affecting perceived value.