Sonesta Select Columbia vs Similar Hotels

Mixed reviews with some mentioning poor cleanliness and others noting comfort.

Rooms were generally well-rated, although some mentioned they felt a bit dated.

Complaints about small and cramped rooms were frequent.

Some complaints regarding basic room quality, such as the absence of a toilet lid.

Several mentions of bugs and dirty beds, negatively impacting the cleanliness perception.

Multiple guests mentioned minor cleanliness issues, including dust and room tidiness.

Mixed sentiments; while some reviews mention cleanliness positively, issues with odors and room readiness were noted.

Several reviews mentioned issues with room cleanliness, such as hairs and poor bathroom sanitation.

The location received various praises as being perfect and convenient for shopping and dining.

Guests praised the convenient location near Merriweather Post Pavilion.

Frequent positive mentions of the convenient and central location.

Location praised for proximity to events, making transportation easy.

Front desk staff and check-in ladies received several positive remarks, indicating a high level of service.

Numerous reviews highlight attentive staff and friendly service.

Service quality was negatively impacted by unprofessional behavior from staff, but some positive mentions of staff friendliness exist.

Staff were frequently described as friendly and accommodating, particularly with early check-in.

Limited breakfast options were consistently mentioned as a downside.

Breakfast options noted as below expectations by some guests.

Issues with the availability of food services, especially during holidays.

Notably negative feedback regarding breakfast options and quality.

The pool was well-received, but the breakfast options were limited, affecting overall amenities.

Amenities received mixed reviews but overall were deemed acceptable.

While amenities are generally acceptable, lack of free breakfast and parking issues were highlighted.

Amenities were generally rated well, although breakfast and cleanliness were cited as concerns.

Concerns raised about the breakfast not being included as promised, which negatively affected perceived value.

Overall, guests felt it was a good value considering the experience.

Great value for location, though some negative sentiments about extra parking fees.

Mixed reviews on pricing; some unhappy with unexpected charges, but still considered a fair value.