Courtyard by Marriott Chicago Downtown/River North vs Similar Hotels

Rooms were noted as tiny and basic, with issues mentioned regarding the toilet.

Rooms were spacious but had some complaints about temperature control and worn furniture.

Mixed comments on room comfort, with issues related to cooling and equipment.

Rooms were nicely designed but some lacked adequate lighting and furniture configurations.

Guests mentioned it was clean often, but expressed some concerns about basic amenities.

Some cleaning details were mentioned as needing attention.

Issues mentioned with cleanliness of rooms, including dust and unkempt areas.

Rooms were clean and welcoming, however some rooms showed signs of wear.

Multiple reviews praised the hotel location as great and convenient.

Location was praised as perfect and very convenient.

Great location with easy access to attractions.

The hotel is located in the central area, perfect for exploring Chicago.

The staff were frequently described as friendly and accommodating.

Staff was frequently mentioned as friendly and accommodating.

General sentiment of staff being excellent, though some service issues were noted.

Staff were consistently described as friendly, helpful, and accommodating.

Comments about breakfast being unavailable despite it being a promised amenity.

Breakfast options were noted as limited at times.

Breakfast was highly praised and considered exceptional.

Breakfast was basic with some limitations in variety, though service was excellent.

Amenities were mentioned but with some complaints about the pool size and the coffee machine.

Amenities include kitchenette and decent breakfast, but some items need improvement.

Amenities lacked efficiency, particularly with the elevators and pool availability.

Various amenities were available including a gym and laundry services.

Guests felt the rate was too high for what was offered.

The hotel offers a good price for the location but could improve in some areas.

Breakfast received positive feedback; however, parking fees raised concerns.

Good value for the location, though some aspects such as breakfast could be improved.